Experience

Sirius Group UK

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Case Manager

  • Feb 2023 - Present

• Team Administrator

  • Aug 2022 - Feb 2023

  I started this role in August 2022, my current role involves helping the team as a Team Administrator. I am currently doing Case management role which involves direct involvement with clients and running cases start to finish. I thrive off helping others; as this role I am able to fulfil customers needs by searching the market and lenders to find the bets product for our clients needs. this will eventually end up in receiving mortgage offers, completion and then the client is happy.Alongside this I provide excellent customer service. Since working for Sirius, I hold a customer service certificate and qualification and a customer service and compliance qualification. I will answer calls from clients and lenders every dingle day, providing these skills by updating, informing and responding to both clients and lenders.I am responsible for compliance work behind an application of a mortgage. I have to make sure the client is who they say they are, deposits are coming from a trustful source, credit checks on all applicants, and all the other responsibilities. Completing these checks ensure us that the company is following the Financial Conduct Authority's rules and so the reputation of the Sirius and involved is protected. Show less



N Milroy Plastering

• Labourer

  • May 2021 - Feb 2023

  I started this role a week after finishing my A - level exams. This is not the industry I would like progress in, however I have further developed as a person during my time working here. I began to learn a trade and has helped me into a good working routine. I speak to customer on a daily basis, assisting where I can making sure they are happy with the job that we are doing. I have started assisting in pricing up jobs, working out costs and profits. This has helped further develop my skills which will help my career in the future Show less



MP Building Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Labourer

  • Jun 2019 - Sep 2019

  I worked in this role during the summer of 2019, during the lockdown period. I worked 7.30-4pm which helped me get into a working routine, keeping myself busy. I assisted in maintaining the work site, working along side the site managers, confirming orders and material arrival times. This helped develop my punctuality skills and time management. I then stopped this role in September 2019 to finish my A -levels. I worked in this role during the summer of 2019, during the lockdown period. I worked 7.30-4pm which helped me get into a working routine, keeping myself busy. I assisted in maintaining the work site, working along side the site managers, confirming orders and material arrival times. This helped develop my punctuality skills and time management. I then stopped this role in September 2019 to finish my A -levels.



Brightstar Financial

• Financial Services
• 1 - 100 Employee

• Mortgage Broker

  • Mar 2018 - Mar 2018

  During my work experience I had to photocopy personal information such as passports, driving licences and birth certificates so the company can ensure that they have acted compliantly and follow correct financial services procedures. I also had to listen to phone calls with banks and attend consultants’ meetings. I had to also work independently and use communication skills. I also listened in to phone calls with other banks and wrote down notes in terms of punctuational and verbal skills. Show less