Cain Allan

Senior Business Analyst at Peermusic
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Contact Information
us****@****om
(386) 825-5501
Location
Kingston upon Thames, England, United Kingdom, UK

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5.0

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Terry Forshee

I have known Cain as a fellow Dynamics resource for two years. I first got to know him when he and I started together as analysts to implement Dynamics as the Financial system at Bottomline. On that project I was impressed by his initiative and his thirst for knowledge. He also showed strong analytical and problem solving skills. In fact, it was for those qualities that Bottomline promoted him to Applications Manager. During the two years that Cain and I worked together at Bottomline, I was always impressed by his outstanding diligence and his high level of functional expertise of Dynamics AX. During this period, I also had the great pleasure of watching him blossom from a business analyst into a fully functioning application manager, and lead the team in some of Bottomline's key projects. I was particularly impressed by the professionalism and technical innovation that Cain demonstrated on Bottomline's RevPro Project. Not only is Cain highly intelligent; he also is very hard-working. He has tackled every project assigned to him with enthusiasm and competence. He invariably understands exactly what a project is all about from the outset, and how to get it done quickly and effectively. He consistently produces superior quality work, and on time. In my estimation, Cain is a true example of the type of employee that every employer wants: accountable and responsible, with a superior work ethic and a high degree of integrity.

Victor Tang

I worked with Cain on a AX 2012 R3 global implementation project and he is definitely one of the best Business Analyst in the market. He always listen to people, understand the requirement and business process, then propose a convincing solution based on best practice. Cain will always try to transform existing process into a new process that can best fit to the standard AX application in order to avoid complicated customization. He really know his stuffs and is able to pick up something new really quickly. Cain is also strong in communication all the way from users to senior executives. Everyone likes and respect him which made him a great asset to the company.

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Experience

    • United States
    • Music
    • 100 - 200 Employee
    • Senior Business Analyst
      • Jul 2022 - Present

      Senior Business Analyst within the Global Tech team at Peer Music Senior Business Analyst within the Global Tech team at Peer Music

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Project Manager
      • Aug 2019 - Jul 2022

      Manages all aspects of project delivery for Financial Messaging projects. Responsible for operational planning and execution of major on-boarding and change programmes. Works collaboratively with the Projects team to successfully deliver Clients projects whilst maintaining high levels of Customer service and maximising revenue and profit.

    • Global Business Applications Manager
      • Oct 2017 - Aug 2019

      Responsible for strategic direction and administration of Bottomline’s back office systems. Partnering with the business to ensure that business needs were understood and systems work was prioritised to meet overall business objectives. The role also required strong communication of IT functions and processes to the business to ensure that all stakeholders understood the solutions. Overall responsibility for critical systems including Microsoft Dynamics AX2012, SalesForce.com, Revpro, Webexpenses, Globe Atlas and other business-facing systems. The role also included responsibility for maintenance of identified systems, defect and enhancement prioritisation, release contents for applicable systems, process change management, and operational support. Managing a team of Business Analysts, system administrators, 2nd and 3rd line support staff and developers. Show less

    • Senior Business Analyst
      • Feb 2016 - Oct 2017

      Senior Business Analyst for an industry leading financial software company. As part of a global enterprise application team provided the business with functional support and development of all systems including Microsoft Dynamics AX2012 R3, Salesforce, Revpro, Webexpenses and bespoke in-house applications. Conducted analysis and review of all change requests to determine requirements, assess impact, estimate development and prioritise backlog. Responsible for business analysis activity throughout development and implementation of all application changes from requirements gathering to agile development cycle, testing and go live.Dynamics AX2012 R3 CU9 - Working directly with Microsoft Consultancy Services in North America to provide client analysis as an AX functional specialist for Bottomline Technologies global ERP implementation. My role in the 18 month project was to provide in-house knowledge of all AX modules but particularly Project Management, Service Management, Accounts Receivable and Product Information Management. Developed processes within standard AX to meet the needs of the business without modifications. Developed testing plans using Team Foundation Server and created functional design documentation for all migrations and integrations. Played a key role in all project phases from Analysis to Deployment.Revpro Revenue Recognition Application – Provided business analysis activity for the initial implementation of Leeyo’s Revpro system and then a further project to ensure Bottomline’s compliance with 606 Revenue rules.Salesforce and Apttus – Business Analyst in the design and implementation of the integration between Salesforce CRM, Apttus quoting tool and Dynamics AX ERP. Provided subject matter expertise on AX to ensure the Salesforce business processes were compatible with AX sales and project structure for full lifecycle processes and reporting. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Business Change Partner
      • Nov 2014 - Jan 2016

      Provided business change recommendations to maximise the widespread functionality of Microsoft Dynamics AX 2012 throughout the organization. Worked with key stakeholders to propose and implement best practise and processes to increase efficiency.Implementation of Salesforce.com as an integrated CRM tool to work harmoniously with Microsoft Dynamics AX 2012 for full Lead to Invoice pipeline process. Configured the system as a Salesforce Administrator and developed best practice use throughout the business. Provided User training and technical support on system applications which included the creation of an on-line library of tutorial training videos on all business functions in Microsoft AX 2012 and Salesforce.com.Pro-actively identied new and underdeveloped opportunities to improve efficiencies, revenue, profitability and unmet customer needs, within both revenue generating functions and service (cost centres) across the business.Worked with stakeholders to develop solutions and processes that underpin business objectives. Assisted the business in defining business requirements and developing the business cases and recommendations for new investments. To prioritise and execute agreed projects and initiatives according to measurable benefits.Provided measurable evidence of the expedited savings or increased revenue projects or investments, including cost benefit analysis.. Show less

    • Business Analyst
      • Aug 2011 - Oct 2014

      Managed the Project Team through the selection and successful implementation of Microsoft Dynamics AX 2012 R2 CU7. Significant contribution as Business Analyst and in-house Functional Consultant to all stages of the Sure Step methodology, Functional Requirements Document, Fit Gap Analysis and sign off, Pilot scenario config and mapping, Test Cases and Test Plan, Integration and Modification Specifications Testing and Sign Off, Cut Over planning and Go Live support. Worked with various stakeholders and end users to identify processes to be re-engineered to suit Microsoft Dynamics AX 2012 R2. Considerable functional application knowledge of Trade and Logistics, Product Information and Management, Accounts Payable, Accounts Receivable, Procurement, Master Planning, Sales and Marketing and HR modules.Provided training for the users on the system and worked with the reseller partner to specify the requirements for configuration.Closely involved with the Data Migration work stream to identify data sets• Business Analyst for all stages of large project to develop a bespoke .NET application providing intuitive front end GUI to update existing SQL server database for internal business use. Working with stakeholders from all levels within the business to confirm and document requirements, produce wireframes, confirm approaches and work as part of the Scrum team which included an external development house and internal Lead Solution Architect and internal developers.• Project Manager for the creation of a new Limited company in Ireland. The business required the complete set up of a financial, CRM and trade and logistics system as well as automation of intercompany trading with a UK sister company. • Comprehensive experience of AGILE development cycles and Waterfall, PRINCE 2, Sure Step methodologies. • Obtained Learning Tree Certificate having completed the “Introduction to Business Analysis: Defining Successful Projects” course. Show less

    • Inventory Planner
      • Feb 2003 - Jul 2011

      • Responsible for managing a stock profile for a given set of vendors/products to provide high stock availability with justified commercial risk and cost. Areas of sole responsibility include all SMART Technologies products, which contribute to 80% of revenue and stock holding for Steljes Limited.• Establishing excellent relationships with all relevant external vendors and internal departments to obtain competitive advantage to Steljes through professional purchasing and inventory management.• Negotiating with vendors to maximise front end margin whilst limiting stock risk through agreeing favourable terms to meet long and short term targets and objectives.• Communicating effectively across all levels of the business to understand and resolve any stock related issues including Logistics and Warehouse, Accounts Payable, Sales, Customer and Technical Service, Capital Projects and Product Marketing. Show less

    • United Kingdom
    • Museums, Historical Sites, and Zoos
    • 700 & Above Employee
    • Visitor Services Manager
      • Apr 1997 - Nov 2002

      Responsible for a team of 20 Visitor Services staff providing Information Desk and Box Office Functions as well as team of dedicated staff managing the British Museum's Reading Room. My functions included line management activity (staff rota, appraisals and feedback, cross departmental representation), cash and box office management (ticketing system, cashing up, resolving cash discrepancies) and maintaining the integrity of the museum and it's collection by providing consistently high quality customer service. Show less

Education

  • Richmond Adult and Community College
    UAL Art and Design Foundation Diploma Level 4, Fine and Studio Arts
    2013 - 2015
  • Teddington School
    1986 - 1991

Community

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