Cailyn Koperniak

Caseworker at AMHERST COMMUNITY CONNECTIONS
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Contact Information
us****@****om
(386) 825-5501
Location
North Brookfield, Massachusetts, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Caseworker
      • Sep 2022 - Present

      Meet one-on-one with a cohort of up to 27 participants using phone, text, and email communication with socially minded language to communicate with participants in need of financial or housing assistance. Document all correspondence with participants with thorough notetaking on casefiles for reference. Wrote and edited grants and fundraising letters using research, persuasive writing, and proofreading to obtain $20,000+ of support from various charitable organizations and individuals. Research different causes and resources to establish empirical data on community needs and locate funding sources for specific participants’ financial struggles from local, state, and federal sources. Follow up on researched supportive services by reaching out to charitable organizations and individuals to advocate for participants and build connections for ongoing community outreach. Show less

    • Writing and Editing
    • 700 & Above Employee
    • Resume Writer
      • Sep 2019 - Present

      Correspond with clients regularly via phone, text, or email to incorporate all relevant information and develop up to 3 drafts of an individualized resume within a 48-hour timeframe. Communicate clearly with clients to obtain a clear image of their strongest skills and demonstrate their achievements in each position by referring to specific or quantifiable outcomes. Work with job seekers of complex employment backgrounds including long periods of unemployment, retirement, non-traditional employment history, 15+ year jobs, and past incarceration. Format resumes using Microsoft Word and/or Google Docs based on client specifications with a high-level understanding of formatting capabilities related to word processing and visual appeal. Show less

  • Jabberwocky Literary Journal
    • Amherst, Massachusetts, United States
    • Assistant Head Nonfiction Editor
      • Jan 2022 - Apr 2023

      Promoted to Assistant Nonfiction Head Editor from Nonfiction Editor January 2023. Coordinate team of 5 editors by collaborating with Head Nonfiction Editor to streamline email and text communication and help lead analytical discussions on weekly submissions. Review up to 20 criticism or nonfiction submissions on weekly basis over a 6-week cycle each semester for consideration based on topicality, literary merit, and quality of writing. Maintain spreadsheet using Google Sheets to track editor feedback and generate list of the highest rated-pieces during ongoing review to organize information for lead team and final decisions. Assist in copyediting for Fiction, Poetry, and Nonfiction pieces using in-house standards of grammatical, spelling, and formatting conventions to prepare for publishing. Show less

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Resume Reviewer
      • May 2022 - Dec 2022

      Prepared personalized 10-minute resume review videos using Zoom screen recording to review highly varied resume types for job seekers of diverse backgrounds and at varied experience levels. Researched core skills of 50+ professions to provide practical examples of written bullet points or skills for job seekers in highly specialized or technical fields. Provided constructive feedback to job seekers by focusing on what they have accomplished in their written work and making suggestions to increase ATS compliance and appeal. Received work through ticket system on Jira. Show less

  • Early College Worcester
    • Worcester, Massachusetts, United States
    • Early College Mentor
      • Jan 2021 - Jun 2021

      Provided emotional and technical support for up to 30 students of Worcester Public High Schools in college-level classes through Zoom, phone/text, and email communication during COVID-19 pandemic. Communicated directly with Worcester State University and Quinsigamond Community College professors to coordinate role in the classroom and create plans for students who fell behind. Attended workshop on connection and communication with minoritized students including racial and equity training for students of color, immigrant students, and otherwise disenfranchised students. Assisted in the assembly, advertisement, and leadership of a workshop on pathways to success for students using direct outreach and presentation tools such as email, Canva, and PowerPoint. Show less

Education

  • University of Massachusetts Amherst
    Bachelor of Arts - BA, English Language and Literature, General
    2019 - 2023

Community

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