Cailey McCormack
Manager, Fulfillment Operations at Achievers- Claim this Profile
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Bio
Aram Prigian
Cailey is that rare-gem who possesses a tool-belt of skills from project management, to people leadership, to stakeholder management. She has a curiosity that drives her to seek out knowledge and a hunger to learn and grow. I had the privilege of meeting Cailey during my time as a Sr. Leader at Shopify. I was brought on as an advisor to a project she was part of. It was through that project that I saw Cailey grow in confidence and ability as she was pulled into some challenging situations where she was preparing presentations and sitting in meetings with the goal of getting buy-in from Sr. Executives in the company. I was so impressed with Cailey’s ability to navigate, seek feedback and grow. If Cailey was on a project, I instantly grew in confidence that things would be done very well.
Clinton Morin
As an operational and people lead, Cailey was a phenomenal asset to our team. She handled both performance management and deliverables with a high degree of accountability, but also high care and good positioning for her reports and those around her. She has been able to translate that approach to working across teams and functions in order to deliver strong results. I witnessed Cailey turn low performing teams into high performing teams, build new structures from scratch, and manage projects that touched a variety of disciplines. While Cailey has worn many hats during her time at Shopify, what remained consistent across her career here was her drive to develop herself regardless of the situation she was in, or team she was on. Without ego, Cailey strived to learn, adapt, and build on her already strong skillset, and in doing so quickly became a strong member of any team she was a part of.
Aram Prigian
Cailey is that rare-gem who possesses a tool-belt of skills from project management, to people leadership, to stakeholder management. She has a curiosity that drives her to seek out knowledge and a hunger to learn and grow. I had the privilege of meeting Cailey during my time as a Sr. Leader at Shopify. I was brought on as an advisor to a project she was part of. It was through that project that I saw Cailey grow in confidence and ability as she was pulled into some challenging situations where she was preparing presentations and sitting in meetings with the goal of getting buy-in from Sr. Executives in the company. I was so impressed with Cailey’s ability to navigate, seek feedback and grow. If Cailey was on a project, I instantly grew in confidence that things would be done very well.
Clinton Morin
As an operational and people lead, Cailey was a phenomenal asset to our team. She handled both performance management and deliverables with a high degree of accountability, but also high care and good positioning for her reports and those around her. She has been able to translate that approach to working across teams and functions in order to deliver strong results. I witnessed Cailey turn low performing teams into high performing teams, build new structures from scratch, and manage projects that touched a variety of disciplines. While Cailey has worn many hats during her time at Shopify, what remained consistent across her career here was her drive to develop herself regardless of the situation she was in, or team she was on. Without ego, Cailey strived to learn, adapt, and build on her already strong skillset, and in doing so quickly became a strong member of any team she was a part of.
Aram Prigian
Cailey is that rare-gem who possesses a tool-belt of skills from project management, to people leadership, to stakeholder management. She has a curiosity that drives her to seek out knowledge and a hunger to learn and grow. I had the privilege of meeting Cailey during my time as a Sr. Leader at Shopify. I was brought on as an advisor to a project she was part of. It was through that project that I saw Cailey grow in confidence and ability as she was pulled into some challenging situations where she was preparing presentations and sitting in meetings with the goal of getting buy-in from Sr. Executives in the company. I was so impressed with Cailey’s ability to navigate, seek feedback and grow. If Cailey was on a project, I instantly grew in confidence that things would be done very well.
Clinton Morin
As an operational and people lead, Cailey was a phenomenal asset to our team. She handled both performance management and deliverables with a high degree of accountability, but also high care and good positioning for her reports and those around her. She has been able to translate that approach to working across teams and functions in order to deliver strong results. I witnessed Cailey turn low performing teams into high performing teams, build new structures from scratch, and manage projects that touched a variety of disciplines. While Cailey has worn many hats during her time at Shopify, what remained consistent across her career here was her drive to develop herself regardless of the situation she was in, or team she was on. Without ego, Cailey strived to learn, adapt, and build on her already strong skillset, and in doing so quickly became a strong member of any team she was a part of.
Aram Prigian
Cailey is that rare-gem who possesses a tool-belt of skills from project management, to people leadership, to stakeholder management. She has a curiosity that drives her to seek out knowledge and a hunger to learn and grow. I had the privilege of meeting Cailey during my time as a Sr. Leader at Shopify. I was brought on as an advisor to a project she was part of. It was through that project that I saw Cailey grow in confidence and ability as she was pulled into some challenging situations where she was preparing presentations and sitting in meetings with the goal of getting buy-in from Sr. Executives in the company. I was so impressed with Cailey’s ability to navigate, seek feedback and grow. If Cailey was on a project, I instantly grew in confidence that things would be done very well.
Clinton Morin
As an operational and people lead, Cailey was a phenomenal asset to our team. She handled both performance management and deliverables with a high degree of accountability, but also high care and good positioning for her reports and those around her. She has been able to translate that approach to working across teams and functions in order to deliver strong results. I witnessed Cailey turn low performing teams into high performing teams, build new structures from scratch, and manage projects that touched a variety of disciplines. While Cailey has worn many hats during her time at Shopify, what remained consistent across her career here was her drive to develop herself regardless of the situation she was in, or team she was on. Without ego, Cailey strived to learn, adapt, and build on her already strong skillset, and in doing so quickly became a strong member of any team she was a part of.
Credentials
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Talk Master Certification
Speaker LabsFeb, 2022- Nov, 2024
Experience
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Achievers
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Canada
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Software Development
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500 - 600 Employee
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Manager, Fulfillment Operations
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Feb 2023 - Present
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Nectar Yoga Retreat
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Canada
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Hospitality
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1 - 100 Employee
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Business Operations & Leadership Consultant - Contract
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Sep 2022 - Present
- Documenting & systemizing all business operations - Recommending areas for improvement / efficiency across all areas of the business - Delivery of training - Future business development and strategy plans, including workforce planning - Leadership & Performance Improvement Coaching - Documenting & systemizing all business operations - Recommending areas for improvement / efficiency across all areas of the business - Delivery of training - Future business development and strategy plans, including workforce planning - Leadership & Performance Improvement Coaching
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Shopify
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Canada
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Software Development
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700 & Above Employee
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Lead, Program Management
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Jan 2022 - Jul 2022
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Sales Support Lead
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Jun 2021 - Jan 2022
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Shopify Fulfillment Network Support Lead
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May 2020 - Jun 2021
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Google Shopping App Support Team Lead
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Nov 2019 - May 2020
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Squad Lead
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Feb 2019 - Nov 2019
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Customer Success Guru
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Oct 2017 - Feb 2019
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Admissions Assistant
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Mar 2014 - Oct 2017
I provide administrative and recruitment support to Trinity College School, an independent high school in Port Hope, ON. My responsibilities include, but are not limited to, the following: - creating and distributing digital content, including weekly digital newsletters - database management - phone and email correspondence with prospective families - preparation for local and international recruitment trips (creating and distributing digital and physical invitations, coordinating the travel schedule and calendar, booking receptions, preparation of materials) - processing all application files and registration forms - developing a departmental manual Show less
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Carleton University
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Higher Education
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700 & Above Employee
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Undergraduate Recruitment Officer
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Aug 2013 - Mar 2014
In this position I represent Carleton University by interacting with students and providing them with information about seeking higher education. This job includes, presentations, one-on-one interactions, workshops, and fairs. I interact with students through weeks of traveling to various towns and cities across Ontario.I also assisted in the training of fellow undergraduate recruitment officers and attended a provincial liaison conference on behalf of the Undergraduate Recruitment Office at Carleton University. Show less
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Tour Guide and Telecounselor
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Jan 2010 - Aug 2013
Senior and Full Time Tour Guide for Carleton University, provides in depth campus tours to prospective students and parents on behalf of Carleton University.Telecounselor - communicates with prospective students over the phone about all details surrounding Carleton University.
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Volunteer Blogger
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Dec 2009 - Aug 2013
a Volunteer Blogger for Carleton University gaining experience in written communication skills.
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Volunteer Ambassador
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Nov 2011 - Apr 2013
Currently a Volunteer Ambassador for Carleton University gaining further experience in professionalism and presentation skills. Accompanies recruiters and aids with presentations.
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Ontario Universities Fair Student Ambassador
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Sep 2011 - Sep 2012
Travelled with Carleton University employees to work at the Ontario Universities Fair in Toronto as a student ambassador to represent the University when speaking with prospective students and parents.
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Rogers Television
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Ottawa, Ontario, Canada
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Television Production Volunteer
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Jan 2012 - Sep 2013
was a valued member of RogersTV volunteer program trained on teleprompter, camera operation, switching, PA, computer graphics and directing. was a valued member of RogersTV volunteer program trained on teleprompter, camera operation, switching, PA, computer graphics and directing.
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OptiCom Marketing Group Ltd.
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Toronto, Canada Area
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Photo Op Ambassador
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Jun 2009 - Jun 2010
Assisted with green screen photo operation for Gretzky.com Developing data base from captured audience for future one-on-one marketing initiatives Managed social media content for multiple brands Assisted with green screen photo operation for Gretzky.com Developing data base from captured audience for future one-on-one marketing initiatives Managed social media content for multiple brands
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Education
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2009 - 2013
Carleton University
Bachelor of Arts (B.A.), Communications & Human Rights with a Minor in Sexuality Studies
Community
