Experience

Lakeshore Habitat for Humanity

• United States
• Construction
• 1 - 100 Employee

• Development Director

  • Jun 2023 - Present

• Board Member

  • Jan 2023 - Jun 2023



West Michigan Community Bank

• Banking
• 1 - 100 Employee

• AVP Branch Manager

  • May 2019 - Jun 2023



United Federal Credit Union

• United States
• Financial Services
• 400 - 500 Employee

• Branch Manager

  • Apr 2018 - May 2019

• Regional Marketing Coordinator

  • Nov 2017 - Apr 2018

• Assistant Branch Manager

  • Jan 2015 - Nov 2017

• Member Service Advisor

  • May 2014 - Dec 2014



Crazy Horse Steakhouse

• Server

  • Aug 2002 - Aug 2014



Macatawa Bank

• Customer Service Manager

  • Dec 2009 - May 2014

  - Supervise a customer service representative staff- Provide exceptional customer service for customers - Develop relationships with customers to meet and exceed their banking needs - Proactively look for opportunities to suggest new products and services to customers - Maintain all daily operational aspects of the branch including proper auditing procedures- Coach and provide assistance to CSRs

• Marketing/Promotion Coordinator

  • Apr 2011 - Dec 2012

  - Strategize, coordinate, and manage all branch promotions & events - Coordinate bank-wide seminars and conferences- Communicate & coordinate with all 26 of our branches to fill requests for design documents & additional marketing materials - Manage the Mac Snack Wagon, which makes it to over 75 community events each summer- Order, monitor, and take inventory of all our logo items- Write new employee press releases - Track & measure the ROI and success of branch promotions- Create internal communications email to all employees including updates on bank-wide promotions and events Show less



Metro Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Marketing & Communications Assistant

  • Jun 2008 - Jul 2010

  - Developed and managed a Marketing & Communication Strategy for employee training - Worked promotional events representing Metro Health in the community - Actively worked in a team oriented environment to communicate hospital events to employees and surrounding community - Published articles on the Metronet (internal website) - Communicated upcoming events and training to employees through the intranet - Developed and managed a Marketing & Communication Strategy for employee training - Worked promotional events representing Metro Health in the community - Actively worked in a team oriented environment to communicate hospital events to employees and surrounding community - Published articles on the Metronet (internal website) - Communicated upcoming events and training to employees through the intranet