Clark "Lee" Allan

Project Manager Scrum Master at TTi Global
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Contact Information
us****@****om
(386) 825-5501
Location
Cape Coral Metropolitan Area, US

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Credentials

  • Tableau Desktop Specialist
    Tableau Software
    Jan, 2021
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Dec, 2020
    - Nov, 2024
  • CompTIA Project+ Certification
    CompTIA
    Jul, 2020
    - Nov, 2024
  • IBM Data Science Specialization
    Coursera Course Certificates
    Jul, 2020
    - Nov, 2024
  • Performance Analytics (PA)
    ServiceNow
    Jan, 2020
    - Nov, 2024
  • Professional Scrum Master I
    Scrum.org
    Jan, 2019
    - Nov, 2024
  • ITIL V3 Foundation Level
    APMG International
    Apr, 2011
    - Nov, 2024
  • CompTIA A+ Certification
    CompTIA
    Sep, 2019
    - Nov, 2024

Experience

  • TTi Global
    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Project Manager Scrum Master
      • Mar 2022 - Present

      The customer’s goal is to re-platform their “Work in Progress” NAS at regional data centers to realize value by increasing storage reliability, and performance at a reduced cost. I lead the global, multi-vendor team to migrate all data from DELL Isilon’s to NetApp’s all filers, using Komprise and Data DobiMiner by:• Planning to ensure the scope, goals, and value are understood by the entire team.• Leading sprint planning, daily stand-up, sprint reviews, and retrospectives.• Supporting the product owner to create the backlog and setting priorities.• Utilizing technical experience to identify, prevent and overcome significant challenges to success.Project Highlights: Project Scopeo Project Duration: 9 monthso Sprints: 10o Data Centers: 10o Filers: 10 Migration Objectiveo Data: 2.66 PBo Files: 1.4 Bo Shares/Exports: 211o Homeshares: 47,484 Impacto Filers: 10o Filers to Reclaimed: 10

    • Project Manager Scrum Master
      • Feb 2021 - Mar 2022

      The customer’s goal is to re-platform their NAS in global data centers to realize value by increasing storage reliability, and performance at a reduced cost. I lead the global, multi-vendor team to migrate all data from DELL Isilon’s to NetApp’s all flash filers, using Komprise and Data DobiMiner by:• Planning to ensure the scope, goals, and value are understood by the entire team.• Leading sprint planning, daily stand-up, sprint reviews, and retrospectives.• Supporting the product owner to create the backlog and setting priorities.• Utilizing technical experience to identify, prevent and overcome significant challenges to success.Project Highlights: Scopeo Project Duration: 14 monthso Sprints: 20o Migration Jobs: 4400o Data Centers: 3o Filers: 7 Objectiveo Data: 1.79 PBo Files: 3 Bo Shares/Exports: 60,008o Homeshares: 47,484 Impacto Applications: 609o Servers: 3,400o Filers: 9o Filers Reclaimed: 7

  • Pfizer
    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Agile Project Manager - ITSM CSI, Data Analyst,
      • Aug 2014 - Sep 2019

      • Utilized Agile, SCRUM, and Waterfall Project Management to deliver Continual Service Improvement Projects.• Providing data analysis support to the customers by assisting with the development of reports and/or dashboards to monitor program and operational performance. Promote self-service analytics for customer adoption, understanding, and use of data. Designed a programmatic analysis and reporting capabilities in addition to business requirement definition for new analysis and performing ad-hoc data analysis as requested.• Extensive use of SQL, ETL (Tableau Prep), Python notebooks for analytics, and various scripting languages for data aggregation.

  • Pfizer
    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Service Delivery Manager - R&D
      • Apr 2010 - Feb 2014

      • Tooled and managed the global R&D divisions ITIL Availability, Performance, Change, and Configuration Management processes.• Improved critical application availability and customer satisfaction by delivering timely, accurate dashboards, reports, and planned outage notification.• Tooled and delivered application performance KPIs, metrics, and dashboards to enable customers to track actual KPI values against SLAs.• Developed an algorithm and automated process to mine and analyze ITSM ticket data to predict impending unplanned outages.

  • Planet Professional
    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • COTS Application Service Delivery Manager
      • Oct 1999 - Apr 2010

      • Worked with customers to develop use cases, user stories, design specifications, and project deliverables.• Owned projects schedules and budgets, meeting 100% deadlines, project goals, controlling scope creep, and remaining on budget.• Acted as the liaison between customer, vendor, and internal IT teams to understand and coordinate each team’s requirements for the project.• Coordinated deployments of COTS applications into dev-test-prod. • Worked with customers to develop use cases, user stories, design specifications, and project deliverables.• Owned projects schedules and budgets, meeting 100% deadlines, project goals, controlling scope creep, and remaining on budget.• Acted as the liaison between customer, vendor, and internal IT teams to understand and coordinate each team’s requirements for the project.• Coordinated deployments of COTS applications into dev-test-prod.

Education

  • Western Governors University
    Bachelor's degree - In Progress, Data Management/Data Analytics
    -

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