Experience

Pfister Faucets
• United States
• Manufacturing
• 1 - 100 Employee
• Territory Manager

  • Dec 2019 - Present


Spectrum Brands, Inc

• United States
• Manufacturing
• 700 & Above Employee

• Territory Account Manager

  • Sep 2014 - Present

  Identify and prioritize new/prospective customers, actively pursue opportunities for product placement for Stanley and National Builders Hardware Brands. Plan, prepare and conduct sales presentations regarding new products, line expansions, and opportunities for additional product placement. Maintain a regular and timely call cycle to each customer within my assigned territory. Solicit and write restock orders as well as review computer generated orders. Consult on order points, min/max, and stock levels with store management. Work trade shows, provide corporate product evaluations and marketing strategies. Provide outstanding customer service to all current and potential customers. Show less



ERA Reardon Realty

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Professional

  • Jul 2013 - Dec 2014

  I am a real estate resource for both buyers and sellers. I help buyers who are looking for a home, land, investment real estate and commercial real estate. Whatever they are looking for I help find a perfect fit. I give clients the resources/connections to lenders in order to find the best mortgage rates. When working with sellers I help inform them of the market and what their property is worth. I also help sellers prepare their property in order to get the best price for their home. When I put the sign in the yard their home sells! Show less



Jackson Community College

• United States
• Hospitals and Health Care

• Customer Service Manager

  • May 2012 - Jul 2013

  Serve as a cross-trained Student Services administrative professional, dedicated to providing high-level customer service to prospective students, enrolled students, and other key stakeholders of Jackson Community College. Provide direction and supervision to customer service specialists including call center, recruitment and front desk operations. Assist in the planning, development, design implementation, measurement, and evaluation of Student Service and customer service activities to achieve the institutions objectives. Work cross functionally with all Student Services areas to ensure adequate support and customer service. Assist with the monitoring of budgets related to Student Services and customer service operations. Support administrative functions of the Registrar’s Office including maintenance of all permanent academic student records and student data files for the institution. Represent Student Services on the Strategic Plan Committee. Demonstrate dedication to continuous quality improvement that espouses the mission, vision, and values of the institution. Show less

• Recruiter

  • May 2011 - May 2012

  Provide leadership, direction and goals for newly added recruitment department with an emphasis on data driven outcomes. Work with leadership and college stakeholders to develop and implement newly mandated orientation for approximately twelve hundred students. Organize and provide packets of information and materials for new students. Create and execute new enrollment procedures for incoming students, provide feedback and make adjustments as needed. Supervise student workers as well as managing campus tours. Triage phone calls and walk-in students to provide the best customer service possible. Provide academic advising for high school seniors transitioning to JCC at their respective high schools. Present to prospective students and families at high schools through general college visits, college fairs, and award programs. Establish a community presence through community events and functions. Work with large local employers offering tuition assistance to recruit “non-traditional” students. Lead the Customer Experience Team in customer service initiatives and restructuring of Student Services architecturally and organizationally. Show less

• Groundskeeper

  • May 2007 - May 2011

  Accountable for the management and upkeep of athletic facilities and the organization of changes to campus facilities and amenities.



United South Central Construction

• Construction Worker

  • Jun 2004 - Feb 2007

  Assisted with the duties of demolition, clean-up, and reconstruction associated with the building process. Organized and managed material drop off and removal. Operated under the pressure of project deadlines with precision and desire. Assisted with the duties of demolition, clean-up, and reconstruction associated with the building process. Organized and managed material drop off and removal. Operated under the pressure of project deadlines with precision and desire.