Experience

Winston-Salem State University

• Higher Education
• 700 & Above Employee

• Administrative Specialist

  • Mar 2019 - Present

  Process Data for prospective studentsGenerate reports for PDT, AP, BannerAssist management with troubleshooting techniques Assist prospective students with enrollment application process and requirements Process Data for prospective studentsGenerate reports for PDT, AP, BannerAssist management with troubleshooting techniques Assist prospective students with enrollment application process and requirements



Aon

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Sep 2013 - Dec 2017

  Provide efficient and accurate account information to participants.Follow-Up with participants for account resolutionsUtilize necessary resources to accurately advise participants with claim submissions. Provide efficient and accurate account information to participants.Follow-Up with participants for account resolutionsUtilize necessary resources to accurately advise participants with claim submissions.



HomeGoods Stores

• Retail
• 700 & Above Employee

• Cash Office Coordinator

  • Mar 2008 - Sep 2013

  Provide accurate cash balancing reports to corporate and local office for final auditing.Audited documents and ensure cash balancing on each terminal.Provide informative information on policies and procedures to new and existing cashiers.Exhibit leadership throughout shifts by providing support to co-workers and management. Provide accurate cash balancing reports to corporate and local office for final auditing.Audited documents and ensure cash balancing on each terminal.Provide informative information on policies and procedures to new and existing cashiers.Exhibit leadership throughout shifts by providing support to co-workers and management.



Harris Teeter

• United States
• Retail Groceries
• 700 & Above Employee

• Customer Service Clerk

  • Mar 2007 - Feb 2008

  Utilized managerial techniques while communicating with consumers and cashiersEnsured proper currency procedures while transporting cash to and from designated locationsCreated daily check lists to ensure all associates were productive and followed procedures Utilized managerial techniques while communicating with consumers and cashiersEnsured proper currency procedures while transporting cash to and from designated locationsCreated daily check lists to ensure all associates were productive and followed procedures



Family Dollar

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jul 2006 - Mar 2007

  Communicated with customers to ensure an exceptional shopping experienceMaintained daily reports and deposits to be transported to designated banking locationPerformed weekly store orders to ensure products were always available to consumers Communicated with customers to ensure an exceptional shopping experienceMaintained daily reports and deposits to be transported to designated banking locationPerformed weekly store orders to ensure products were always available to consumers



RBC

• Canada
• Banking
• 700 & Above Employee

• Bank Teller

  • Aug 2005 - Jul 2006

  Recommended products and services to existing and new consumersProvided rapid and accurate processing of customer financial transactionsReplenished ATM for daily usageExecuted weekly currency orders to ensure vault replenishment Recommended products and services to existing and new consumersProvided rapid and accurate processing of customer financial transactionsReplenished ATM for daily usageExecuted weekly currency orders to ensure vault replenishment