Experience

California State University Channel Islands

• United States
• Higher Education
• 700 & Above Employee

• Administrative Support Coordinator for Student Success & Retention

  • Aug 2022 - Present

  • Provide administrative support to the following areas: Academic Advising, the Student Success Center (SSC), Orientation & Engagement Programs, and the Veterans Resource Center (VRC)• Facilitate the Academic Advising Front Office by supervising 3-6 student peer advisors, and answering phone calls and emails regarding questions about class registration, enrollment, reinstatement, and re-entry while following FERPA policies and maintaining student confidentiality• Catalog and process paperwork for 30+ student assistants, including onboarding, separation, requisitions, CART certifications, and access to specific institutional drives (e.g. S:Drive) Show less

• Retention, Outreach, and Inclusive Student Services (ROI) Administrative Assistant

  • Sep 2021 - Jul 2022

  • Provided administrative support to the following areas: Academic Advising, Disability Accommodations & Support Services (DASS), Inclusive Student Services (ISS), New Student Orientation (NSO), Student Organizations & Involvement (SOI), Student Success and Outreach Programs (SSOP), and the Veterans Resource Center (VRC)• Directly managed the calendar, scheduling, and departmental correspondence (including phone calls, emails, and community outreach) of the Associate Vice President for ROI

• Administrative Program Analyst for Student Research in Academic Affairs

  • Mar 2021 - Sep 2021

  • Administratively supported the execution of the Strategic Initiative Award Objectives and research students by organizing reimbursements and requests for student travel rewards and faculty material requests to support faculty-mentored student research• Managed and tracked Student Research awards and budgets (e.g. Strategic Initiatives, Instructionally Related Activities) by coordinating with University Advancement and Academic Affairs to secure the materials and resources students and faculty require for their research activities and professional development • Monitored departmental and ProCard material and conference expenditures and reimbursements through PeopleSoft and CI Financials according to campus and Procurement policies Show less

• Research Assistant

  • Aug 2019 - May 2021

  Working as a Research Assistant (RA) with my former research and statistics professor and colleagues allowed me to strengthen my analytical and research skills as an undergraduate psychology student. As a RA, I have solidified my skills and proficiency in conducting qualitative focus group interviews, administering surveys, and running statistical designs on SPSS. Moreover, serving as a RA exposed me to the importance and positive impact of horticultural therapy on adults undergoing rehabilitation in our local community. Responsibilities and duties include:• Conducting focus group interviews with research participants to assess the benefits of horticultural therapy and community service to a diverse population of adults who are undergoing rehabilitation at the Turning Point Foundation • Archiving and process personal files of research participants in utmost confidentiality to protect the identities of participants of the Growing Works Project• Communicating with other research assistants and Dr. Christy Teranishi Martinez to analyze quantitative and qualitative data by inputting data and running analysis tests through SPSS Show less

• Notetaker

  • Aug 2017 - Dec 2020

  Supporting students from diverse educational backgrounds is something I find very fulfilling. As a Notetaker, I am assigned to take lecture notes for a student(s) in my class. Although I am unaware of who receives my notes and their abilities, and their request is submitted anonymously, I ensure their privacy and confidentiality by providing my support by recording lecture notes in an organized manner.Some other tasks include:• Interpreting the instructor’s content from the lectures, presentations, and labs • Compiling notes from the instructor’s lectures, presentations, and labs in an organized and cohesive manner Show less

• Instructional Student Assistant and Peer Consultant

  • Jan 2018 - Dec 2018

  Academically assisting students with their writing, presentation, and communication skills, and watching them prosper and grow confident in their skills motivates me to become a better peer consultant. At the Writing & Multiliteracy Center (WMC), not only did I individually assist students with their writing assignments, but I also collaborated and communicated with professional and educational faculty and staff, including the WMC directors and professors. I also collaborated with my other peer consultants through professional development projects to help the WMC thrive and find ways to better serve and welcome our students. Through weekly seminars, I acted as a Teaching Assistant (TA) for professors by being the students' in-class and embedded multiliteracy tutor (EMT) by tailoring my tutoring services to their assignments and facilitating student academic discussions. I performed a multitude of tasks as a peer consultant. They also include:• Facilitating academic conversations with students on essay and literary topics in the classroom • Collaborating with other peer consultants on development projects to promote and improve our services to students, staff, and faculty• Developing writing, presentation, and visual design skills with training in the classroom and weekly seminars• Instructing students on essay criteria, content, grammar, and oral presentations Show less

• Peer Mentor

  • Jun 2018 - Jul 2018

  By serving as a positive influence and seeing your students grow and reach their full potential is the most rewarding experience to have as a Peer Mentor. Working as a Peer Mentor for migrant high school students for 2 years (Summer 2018 and 2019) allowed me to learn new skills and experiences from my students, colleagues, and superiors. As a Peer Mentor, I was exposed to the bicultural and bilingual backgrounds of my students, provided academic support and tutoring for their STEM activities and assignments, and facilitated student conversations regarding their experience as students from various low-income, bicultural, first-generation backgrounds. I worked closely and individually with these students, as well as with my fellow Peer Mentors and superiors that allowed us to foster and promote healthy, mentoring relationships between students, Peer Mentors, staff, and faculty. Aside from mentoring, I fulfilled other tasks and duties. These include, but are not limited to:• Supporting educational faculty and staff by assisting with activities, organizing and distributing educational files, schedules, and itineraries, as well as other administrative duties• Collaborating with other peer mentors to improve and facilitate student activities and projects to welcome, motivate, and inspire students by exposing them to the STEM fields• Facilitating group educational and support activities with high school students to foster healthy relationships between students, mentors, and educational staff, faculty, and counselors Show less

• Teaching Assistant

  • Jan 2018 - May 2018

  Supporting psychology faculty as a Teaching Assistant (TA) opened my eyes to the dedication and passion professors and faculty have for encouraging their students. As a TA, I worked closely with my former developmental psychology professor and assisted her by creating and editing her lecture slideshow presentations, grading tests and assignments, and collaborating with her to create a weekly agenda. Other responsibilities included:• Corresponding with the instructor regarding the weekly agenda, presentations, and activities for each lecture to increase student engagement and hands-on learning in the classroom• Assembling and updating slideshow presentations for each weekly lecture to present relevant course information through visual and statistical content• Assisting the instructor with the organization of students in-class assignments Show less



CSUCI Career Development & Alumni Engagement

• 1 - 100 Employee

• Career Peer Mentor

  • Aug 2019 - Jan 2021

  As a Career Peer Mentor, I work closely and individually with undergraduate students by aiding them with their job and internship searches, resume and cover letter review, and informing them about upcoming networking opportunities to expand their professional career development. I am passionate about working with undergraduate college students, assisting them on their professional career journeys, and seeing them develop, grow, and accomplish their goals. Other tasks I do as a Career Peer Mentor include: • Partner with Career Peer Mentor team and professional staff to present to small/large groups up to 100 students on topics related to career development; Career Services and Resources, Resume/Cover Letter Review, LinkedIn Optimization, and Freshmen and Transfer Student Orientation • Developing mobile marketing content by utilizing online platforms (e.g. LinkedIn Learning and Canva) to promote career development and professional services via social media outreach • Supporting and promoting student success by providing career advice through 1:1 in-person and virtual appointments for interview preparation, resume and cover letter review, and job and internship search strategies Show less