César Augusto Henao Molina

Lead QA Engineer at Carrier Assure at Lean Tech
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Contact Information
us****@****om
(386) 825-5501
Location
Medellín, Antioquia, Colombia, CO
Languages
  • Inglés Professional working proficiency

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Credentials

  • Scrum foundation Professional Certificate (SFPC) - English
    CertiProf
    Jun, 2020
    - Nov, 2024

Experience

    • Colombia
    • Strategic Management Services
    • 300 - 400 Employee
    • Lead QA Engineer at Carrier Assure
      • Apr 2021 - Present

      My responsibilities of Automated QA are: ensuring that all products or services meet the established standards of quality including reliability, usability, and performance. It involves working on a team to design and develop test plans and automation test scripts based on product requirements. My primary goal is to ensure the completeness of case coverages, if required, running automation tests and monitoring results. Responsibility also includes logging, tracking, and verifying defect fixes and managing project deadlines, deliverables and participating in all aspects of testing, including regression and functional testing. I have superior communications skills, analytical thinking, detail-oriented, problem solver, and customer-focused. Some of my responsabilities are: -Design / Develop Automated Test Scripts / Scenarios. -Develop and execute thorough test plans in a timely and efficient manner. -Create and Improve the quality of the testing processes. -Logging, tracking, and verifying defect fixes. -Determining, negotiating, and agreeing on in-house quality procedures, standards, and specifications -Assessing customer requirements and ensuring that these are met -Setting customer service standards -Specifying quality requirements of raw materials with suppliers -Investigating and setting standards for quality and health and safety -Ensuring that manufacturing processes comply with standards at both national and international level Working with operating staff to establish procedures, standards, systems, and tools. -Interpret and implement quality assurance standards -Evaluate the adequacy of quality assurance standards to ensure these are aligned with the client's expectations. Show less

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Software QA Engineer at Giros y Finanzas
      • Jan 2020 - Apr 2021

      I had the chance to work with Appium automated framework making and Android mobile automation for Giros y Finanzas app, for people managment. Also have the opportunity to work with Selenium with Java again automating an web app for the Aval group. Always working under Scrum and making at same time manual test with all the backgorund related, test plan, test cases, risks, and estimations. I had the chance to work with Appium automated framework making and Android mobile automation for Giros y Finanzas app, for people managment. Also have the opportunity to work with Selenium with Java again automating an web app for the Aval group. Always working under Scrum and making at same time manual test with all the backgorund related, test plan, test cases, risks, and estimations.

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software QA Engineer at Bancolombia
      • Sep 2018 - Jan 2020

      Collaborated on a project for Bancolombia as an analyst of manual and automated tests for the document management domain. working with agile framework, Azure DevOps, eclipse and GIT flow. • Making and developing test plan strategy on Azure DevOps • Performed functional testing and E2E testing with Selenium with eclipse • Regression and exploratory tests • Scrum team member helping with the quality assurance of the client software Collaborated on a project for Bancolombia as an analyst of manual and automated tests for the document management domain. working with agile framework, Azure DevOps, eclipse and GIT flow. • Making and developing test plan strategy on Azure DevOps • Performed functional testing and E2E testing with Selenium with eclipse • Regression and exploratory tests • Scrum team member helping with the quality assurance of the client software

    • Colombia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Support Analyst for EPM
      • Mar 2015 - Aug 2018

      Person who assumes the role of analyst and specifier of needs and IT solutions, as well as ultimately responsible for the development, testing, implementation and training of users of the systems generated. • Provide on-site support to headquarters, plants, substations, customer service points and EPM group offices • Analyze and identify EPM failures the different information systems, provide a solution or escalate the need to be necessary • Active Directory Management, provide remote support to other machines, installation and repair of software and hardware identifying the failures of the different systems and infrastructure of the EPM group Show less

    • Colombia
    • Higher Education
    • 700 & Above Employee
    • Technical Support Analyst
      • Jan 2015 - Mar 2015

      Person in charge of all the computer services of an organization, as well as the technological, technical and human infrastructure that make them possible. He leads the identification of computer opportunities for the fulfillment of the corporate mission and for increasing its efficiency • Implement customized solutions for users, working directly with them • Perform maintenance on machines that show degradation in their services. • Perform maintenance and ensure the proper functioning of computer equipment in classrooms. Show less

    • Colombia
    • Food and Beverage Services
    • 700 & Above Employee
    • IT Technical Support Practitioner
      • Jun 2014 - Dec 2014

      Person able to participate in a research and development group of computer systems, in agreement with the other members of the group. • Person able to provide training, support, solve operational and technical problems to users of information systems, such as SAP, Lotus Notes and Domain problems. • Person responsible for the provision of computer or tele-computer services that serve as the basis for the work of an organization. It is able not only to keep the infrastructure running. • Person responsible for the provision of computer or tele-computer services that serve as the basis for the work of an organization. It is able not only to keep the infrastructure running Show less

    • Colombia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • UNE technical support advisor
      • Nov 2013 - May 2014

      • Management of office tools and large-scale databases such as Siebel 8.0, Fenix, GDI. • Management of diagnostic tools for telecommunications services such as SMNET, NICE. • Direct telephone contact with users who have problems with UNE services, as well as providing effective solutions or, if necessary, escalate to the next level. • Directly access user modems to perform configuration actions such as repeating or resetting devices. • Manage second level cases, which require more thorough monitoring to achieve a definitive solution to the problem presented. • Directly attend to repetitive clients, who presented more than 3 problems with the services in less than 60 days. Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • operator
      • May 2007 - Oct 2013

      -Attention and customer service directly in the different operational areas of the theater such as box office, usher and confectionery. -Management of the system that manages the whole theater in general called SCORE. -Management of last generation projection equipment as well as its maintenance, cleaning and repair. -Management of physical inventories and money management. -Realization of inventories to current theater products. -Attention and customer service directly in the different operational areas of the theater such as box office, usher and confectionery. -Management of the system that manages the whole theater in general called SCORE. -Management of last generation projection equipment as well as its maintenance, cleaning and repair. -Management of physical inventories and money management. -Realization of inventories to current theater products.

Education

  • Instituto Tecnológico Metropolitano
    Systems Engineer, Ingeniería informática
    2015 - 2018
  • Instituto Tecnológico Metropolitano
    Information systems technologist, Ingeniería de sistemas
    2011 - 2014
  • Colegio Divino Salvador
    Academic bachelor, Académico
    1999 - 2005

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