Business Operations Specialist

• Sep 2022 - Present

• Feb 2022 - Jul 2022

Working from France, with my team in Vietnam. Second annual closing: the population grows from 125 business managers to 220 business managers and 50 directors- Evolution of the commissions calculation method for business managers- Creation of a new application to automate the centralized calculation of commissions- Centralization of the calculation of the directors' commissions. Team : 2 people

• Oct 2020 - Jan 2022

I was entrusted with the management of a new department dedicated to centralizing yearly commission calculations of our Business population.Objective: To ensure internal equity and the understanding of a unique commission calculation method across countries - Centralization of the calculations- Need analysis, development of a dedicated application to automate calculation and replace local Excel Files- To automate the gathering and cleaning of data to avoid duplications and human mistakes- To lead structural projects to ensure internal applications are user-friendly and producing secured data - Data review with all stakeholders from various departments (Business, Directors, Finance, Human Resources, Recruitment)- Coordinating and directing annual payments with Human Ressources teamsPopulation: Up to 270 Business Managers and DirectorsTeam: 1 to 2 people Show less

• Jun 2020 - Jan 2022

After a year working within various Financial Departments, I created a new department dedicated to data quality, to guarantee decision making based on reliable data.Data Process Audit: functional need analysis, data norms and standards definition, implementation of data quality control system (defining critical data, alert thresholds, escalation processes), process documentation, IT solution implementation to secure database and optimise workload, database cleaning, change management by conducting major transformation projects involving all impacted and relevant departments (deployment, communication, training), create data awareness to all employeesMain stakeholders: Product Owner, Domain Manager, Head of Department, Human Resources, Finance Operations, Group Financial Controlling, Risk, Audit and Compliance, Directors, Business Team, Recruitment.Team: 2 to 5 people Show less

• Feb 2020 - Jun 2020

Discovering the Financial Local & Group Controlling: - Managing all finance and accounting operation- Ensuring quality control over financial transactions and financial reporting- Coordinating and directing the preparation of the budget and financial forecasts and report- Evaluating and monitoring risks- Supporting month-end and year-end close process

• Oct 2019 - Jan 2020

Discovery of the company's financial departments and onboarding on various and transversal subjects- Audit of the Administrative and Financial Managers-, treasury- and internal re-invoicing's processes- Identification of risks and business needs- Reframing of objectives and redefinition of roles and responsibilities- Improvement and optimisation of work tools and internal applications- Implementation of new internal re-invoicing methods to ensure equity between departments

• Jun 2019 - Oct 2019

Discovery of the company's financial departments and onboarding on various and transverse projects.- Audit of the Sales Administration and Accounting processes- Risks and needs identification- Objectives reframing and roles and responsibilities redefinition- Improvement and optimization of working tools and internal application

Business Development Officer

• Nov 2018 - May 2019

WAYDEN is a company specialised in Interim Management, created in 2008, and based in Paris. Interim Executive Management consists of integrating an external operational manager into a key position in the company (CEO, Director of a subsidiary, Director of a department, etc.) for a specific period of time. Initially used in response to a crisis situation, Interim Management has also become a recourse in contexts of increased activity and performance: launch of strategic projects, expansion of activity, growth management, etc. My missions : - Follow-up of target prospects in liaison with the Management - Customer approach to a population of senior executives - Participation and monitoring of external communication (offline/online PR with the agency, Community Management, events, etc ...) - Strongly international context Show less

Financial Auditor

• Jan 2018 - Mar 2018

EY (Ernst&Young) is a global organization of 213,000 people with shared ideals and passions and a common ambition "Building A Better Working World". EY is one of the world's largest financial audit and advisory firms and a member of the Big Four. My missions : - Audit of SME's accounts - Valuation of stocks - Verification of the financial health of companies EY (Ernst&Young) is a global organization of 213,000 people with shared ideals and passions and a common ambition "Building A Better Working World". EY is one of the world's largest financial audit and advisory firms and a member of the Big Four. My missions : - Audit of SME's accounts - Valuation of stocks - Verification of the financial health of companies

Integration Project Manager

• Apr 2017 - Sep 2017

Bubblz is the digital back-office that allows professionals to simplify, optimize and streamline their daily process management (content creation process - videos-editing-sounds, recruitment process, call for tenders/projects/applications management process, design office management process, invoicing process...etc). By linking file sharing and process management, our unique technology allows our customers to gain in supervision and productivity. We can reproduce any work process within a simple and understandable interface for all collaborators. With Bubblz, it's more than 30% time saved in the execution of their tasks. And for managers? It's a global dashboard allowing them to supervise in real time the activity of their teams, with qualified reporting of the activity. I have acquired an expertise in modeling and optimization of business processes. My missions - Understanding of business processes / customer processes - Implementation of solutions adapted to each user's needs: from their specifications to the tool delivery - Feeding the process library: http://library.bubblz.net/ Show less

Recruitment Officer

• Feb 2016 - Jul 2016

Consulting firm with more that 300 new recrutements a year, mostly recent graduate from great school and great universities. The role of the recruitment team is to make Wavestone a well-known employer and to attract the best talent to join our teams. My tasks: - Sourcing management - Recruiting process : management from beginning to end for the entire functions of the consulting firm (employment and internship) From the first job interview to the arrival of the new colleague - Organization of Wavestone Connect - logistic and communication (ex Solucom'meeting: the first four editions) Show less

Receptionist

• Nov 2014 - Jan 2016

Receptionist in different companies : John Galliano - Head office, Paris (3 months) Peugeot - Gare de l'Est (4 months) Peugeot - Victor Hugo (3 months) Peugeot - Nanterre (2 weeks) Le Louvre Parc des Princes (Football match) - Reception of clients - Letters treatment : dispatching in the firm - Telephone switchboard - Advices, cloakroom, orientation and placement Receptionist in different companies : John Galliano - Head office, Paris (3 months) Peugeot - Gare de l'Est (4 months) Peugeot - Victor Hugo (3 months) Peugeot - Nanterre (2 weeks) Le Louvre Parc des Princes (Football match) - Reception of clients - Letters treatment : dispatching in the firm - Telephone switchboard - Advices, cloakroom, orientation and placement

ARS (Advice Reception Service in the after-sales service) and Receptionist

• Jun 2015 - Sep 2015

French car dealership : Peugeot Retail Paris Ouest My tasks: - Setting up appointments and managing schedules - Preparation of second-hand vehicle files - Management of replacement vehicles - Processing letters and tickets - Reception of customers, orientation, telephone transfers French car dealership : Peugeot Retail Paris Ouest My tasks: - Setting up appointments and managing schedules - Preparation of second-hand vehicle files - Management of replacement vehicles - Processing letters and tickets - Reception of customers, orientation, telephone transfers

Assistant Project Manager in an Incoming travel agency

• Jun 2014 - Aug 2014

Accounting management (invoices and pay slips) Creation of tourist tours, especially in the PACA region (in French, English, German and Italian) Search for partnerships in Germany and Austria in order to expand the agency's network Negotiation with hotels and restaurants to obtain the best prices Direct contact with our clients Italian tour operators Journey organization for about 20 groups of more than 15 people Accounting management (invoices and pay slips) Creation of tourist tours, especially in the PACA region (in French, English, German and Italian) Search for partnerships in Germany and Austria in order to expand the agency's network Negotiation with hotels and restaurants to obtain the best prices Direct contact with our clients Italian tour operators Journey organization for about 20 groups of more than 15 people

Sales Advisor

• Oct 2013 - May 2014

Sales, sales advice, stock management and storage Sales, sales advice, stock management and storage

Waitress

• Jun 2013 - Aug 2013

- Stock management and order organisation - Part of the account management (takings, buying, selling) - Creation of the employees' timetable and of an IT restaurant and dessert menu - Stock management and order organisation - Part of the account management (takings, buying, selling) - Creation of the employees' timetable and of an IT restaurant and dessert menu

Waitress

• Jun 2013 - Jul 2013

Ice cream saler, desserts' creation and clients reception Ice cream saler, desserts' creation and clients reception