Experience

Self Employed-Real Estate

• United States
• Real Estate
• 200 - 300 Employee

• Property Sourcing

  • Sep 2017 - Present

  A specialist residential property consultancy helping investors to source, acquire, design and market their properties in Bedfordshire, offering a bespoke service that is based on finding properties that meet investors’ criteria and their budget. - Placing service at the forefront with the investors, to help maintain good working relationships and to help achieve best possible returns - We do all the legwork so our investors and clients don't have to spend their time searching for opportunities Show less



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Account Manager/Business Analyst

  • Jun 2008 - Aug 2017

  Responsible for Larger Corporate Client(Business Services Segment) portfolio of approximately 45 Corporate clients 160 entities comprised of multinational and local blue chip companies, develop and maintain relationships with key contacts for value & growth. Covered Medium Business: Providing full range of Corporate services across Eastern Region,UK clients belonging to the medium business category. Key Responsibilities: • Managing portfolio / strengthening existing relationships • Proactively work with business partners to provide client solutions • Market checks/research • Managing client satisfaction targets within a highly regulated environment • Preparation and implementation of strategic campaigns • Support Risk with evaluation and execution of transactions • Undertake service reviews and make recommendations for areas of improvement • Undertaken below responsibilities in addition to my current role Payment Solutions: - Organising Payment solutions training and cascading payments MI - Providing timely feedback on incorrect escalations and coaching team to eliminate errors Commerciality Specialist: - Lead & motivate a team of three, involves value addition & lead generation - To drive and support colleagues within the team to achieve their own target Successes: • No 1 ranking for client satisfaction in charter house Survey across Larger Corporate against other leading banks • Value through proactive lead generation, consistently meeting MI targets • Delivery of team targets during campaigns • Implemented a successful project to eliminate errors/incorrect escalations in payment processes- Project started with 40% errors currently reduced to nil Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Client Relationship Officer

  • Feb 2006 - May 2008

  Supporting the branch operations on overall sales and services. Key Responsibilities: • Meeting clients needs through individual review • Main point of contact to enhance business relationship • Managing back office operations • Review client profiles to maximize new business opportunities within the portfolio Successes: • Supported exceeding branch annual targets for two consecutive years • Strong direction resulted in a significant reduction of the cost to the branch Show less



University of East London

• United Kingdom
• Higher Education
• 700 & Above Employee

• Full Time MBA

  • Oct 2003 - May 2005



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• • Jan 2002 - Sep 2003

  Marketing of consumer loans to the selected target market (Portfolio of 65 corporate clients on asset product) focusing on client segments for value & growth. Responsible for a team of seven Loan ConsultantsKey Responsibilities:• Managing portfolio to maximize business opportunities while ensuring risks were controlled• Supporting the management to ensure overall strategy is on target• Recruit, lead and motivated a team of seven which involved training and value addition• Market research analysis, sample surveys, preparation of monthly marketing plans • Structure the credit lines covering significant factors for review - balancing risk and reward• Worked closely with product development team to seek,share and embed new ideas, features • Worked closely with Debt Recovery Team to ensure recoveries were handled smoothly• Provide feed on clients, business environment and on-going changes to manage portfolio• Review & conduct in-depth analysis of Credit proposals in order to maintain a healthy portfolio• Develop and review staff performance, including setting targets Successes:• Supported the Line manager in setting up the loans division from inception in accordance with the process guide, policies and marketing initiatives• Consistently exceeded expected sales targets of the team• Formulated and implemented loan processing guide Show less

• • Aug 1999 - Dec 2001

  Key Responsibilities: • Provide suitable financial advice through review• Development of existing relationships with business sources to ensure maximum realization of sales

• • Sep 1997 - Aug 1999

  Key Responsibilities:-Maintain comprehensive records of client profiles and to maximize business opportunities-A point of contact for clients dealing with a range of requests delivering high quality service



MC INTERNATIONAL (ASSOCIATED WITH AT&T)

• Sri Lanka

• Project Coordinator

  • Jan 1996 - Feb 1997

  Main point of contact for Corporate client solution and maintained client relationship to enhance value - Act as a liaison between overseas principals and the company Successes: Formulated client operating guidelines during my tenure Main point of contact for Corporate client solution and maintained client relationship to enhance value - Act as a liaison between overseas principals and the company Successes: Formulated client operating guidelines during my tenure