Experience

South West Alliance of Rural Health (Vic)

• Australia
• Information Technology & Services
• 1 - 100 Employee

• • Jan 2023 - Present

  Level 2 Technical support role.

• • Jul 2022 - Jan 2023

  6 month secondment to Level 2 Service Delivery team. Extended beyond original 6 months on ongoing basis as needed.

• • Oct 2021 - Jan 2023

  1st level triaging role with SWARH First Call Responders team.


Deakin University
• Retail Office Equipment
• 1 - 100 Employee
• Casual Service Desk Analyst

  • Nov 2019 - Jul 2021
• Information Technology Intern

  • Nov 2017 - Feb 2018

  Intern working with the Deakin Learning Futures CloudDeakin support team as a Support Analyst (Documentation Officer), providing support to the university teaching sector accessing and utilising the IT teaching learning environment by means of administrative tasks, primarily reviewing, updating and creating support process documentation. Intern working with the Deakin Learning Futures CloudDeakin support team as a Support Analyst (Documentation Officer), providing support to the university teaching sector accessing and utilising the IT teaching learning environment by means of administrative tasks, primarily reviewing, updating and creating support process documentation.