Byron Bautista

Gerente de Desarrollo de Negocios y Preventa at Claro Empresas Centroamérica
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Contact Information
us****@****om
(386) 825-5501
Location
Guatemala, Guatemala, GT
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency

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Rafael Cisneros Mussa

Me complazco en recomendar profesional y personalmente a Byron Bautista. Byron trabaja desde el 15 de mayo de 2017 en Telefónica como Subdirector Regional de Multinacionales, BigData y CMI, con responsabilidad sobre las cuentas más relevantes del segmento B2B. Durante estos años demostró su efectiva capacidad de comprender los cambios tecnológicos del entorno y usarlos como habilitadores de la transformación digital de nuestros clientes. Es determinado y asertivo en sus tareas las cuales orienta y prioriza al logro de objetivos. Es un líder que saca lo mejor de sus equipos y promueve activamente el desarrollo profesional del talento en la empresa. Ha demostrado ser responsable, honesto, y siempre ávido de ayudar en su entorno profesional. En lo personal ha demostrado ser un buen amigo. Siempre dispuesto a ayudar a sus allegados, pero sobre todo siempre buscando enseñar y mejorar las condiciones de quien solicite su ayuda.

Angel Lopez

excelente persona con un gran talento y conocimientos.

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Credentials

  • Curso de Microsoft Azure Fundamentals (pendiente de examen)
    Microsoft
    May, 2021
    - Nov, 2024
  • Curso de Huawei Cloud
    Huawei
    Apr, 2021
    - Nov, 2024
  • Nueva normalidad laboral
    Claro Guatemala
    Oct, 2020
    - Nov, 2024
  • Impacto de las nuevas tecnologías
    Claro Guatemala
    Aug, 2020
    - Nov, 2024
  • Business Models
    Telefónica Educación Digital
    Dec, 2018
    - Nov, 2024
  • Internet of Things
    Telefónica Educación Digital
    Dec, 2018
    - Nov, 2024
  • Seguridad Digital
    Telefónica
    Jul, 2018
    - Nov, 2024
  • Seguridad de la Información
    Telefónica
    Jun, 2018
    - Nov, 2024
  • Big Data
    Telefónica Educación Digital
    Mar, 2018
    - Nov, 2024
  • Commercial Digital Journey
    Telefónica Educación Digital
    Feb, 2018
    - Nov, 2024
  • Cloud
    Telefónica Educación Digital
    Oct, 2017
    - Nov, 2024

Experience

  • Claro Empresas Centroamérica
    • Guatemala
    • Telecommunications
    • 100 - 200 Employee
    • Gerente de Desarrollo de Negocios y Preventa
      • Jul 2020 - Present

      Continuidad de Telefónica, luego de la adquisición por parte de Claro. Durante la transición apoyé en diferentes proyectos e iniciativas buscando que los clientes no fueran afectados por dicha transición y coadyuvando a la definición de objetivos y planes para la nueva definición de la gerencia de la cual ahora soy responsable. La gerencia está compuesta de un equipo de especialistas en productos y servicios digitales, consultores de venta especializada, pre-venta y project managers. El objetivo fundamental es generar ingresos de estos productos y servicios, buscando cambiar el concepto que los clientes tienen de la organización como una Telco tradicional (telefonía fija y móvil, enlaces, E1’s, etc), para lo cual se cuenta con Ejecutivos TICs netamente comerciales, personal de Preventa (factibilidades técnicas) y Project Managers quienes velan por la implementación de los proyectos cerrados por los Ejecutivos TICs. Se requiere que el equipo posea los conocimientos y actualización tecnológica, para asegurar la atención y entendimiento de las necesidades de los clientes, proveyéndoles herramientas de alta tecnología, generación de eficiencias, incremento de ingresos y reducción de costos, según sea el caso de negocios que presente el cliente. La cartera está compuesta por más de 150 empresas de diferentes segmentos de mercado y el equipo que me reporta es de 20 colaboradores. Show less

  • Telefónica
    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Regional Subdirector Multinationals, CMI & Big Data CAM
      • May 2017 - Jul 2020

      Responsible for attending and understanding the needs and requirements of clients in the region, as well as for searching and determining opportunities for gaining benefits, improvement, and optimization in costs and revenues for customers, using the technological tools that Telefónica currently has worldwide. It is imperative keeping technologically up to date to incorporate technology, processes, and better practices to our operations, seeking to ensure greater and better market penetration. Responsible for attending and understanding the needs and requirements of clients in the region, as well as for searching and determining opportunities for gaining benefits, improvement, and optimization in costs and revenues for customers, using the technological tools that Telefónica currently has worldwide. It is imperative keeping technologically up to date to incorporate technology, processes, and better practices to our operations, seeking to ensure greater and better market penetration.

  • Consultor - TI, Administración y Finanzas
    • Guatemala
    • Independent Consultant
      • Jun 2016 - Apr 2017

      I have started a new stage in my professional career, based on my knowledge and experience acquired in Technology, Finance and Business Administration. Leveraging my experience, I am currently advising, companies on different areas and processes such as: Assessments, Sales, Purchases, CRM and Finance, as well as Technology. I have started a new stage in my professional career, based on my knowledge and experience acquired in Technology, Finance and Business Administration. Leveraging my experience, I am currently advising, companies on different areas and processes such as: Assessments, Sales, Purchases, CRM and Finance, as well as Technology.

  • Grupo Financiero Banrural
    • Guatemala
    • Financial Services
    • 700 & Above Employee
    • CIO
      • Mar 2011 - May 2016

      Developed an Strategic planning to maintain a business and technological leadership in the market. Responsible for the company's IT and Communications operation, with over 1,000 branches, core banking system, back-office, email and communication network and for the implementation of IT Governance under Cobit standards and in compliance with the regulations of the Super intendancy of Banks (organization that audits and oversees banking and finance institutions in Guatemala). Developed an Strategic planning to maintain a business and technological leadership in the market. Responsible for the company's IT and Communications operation, with over 1,000 branches, core banking system, back-office, email and communication network and for the implementation of IT Governance under Cobit standards and in compliance with the regulations of the Super intendancy of Banks (organization that audits and oversees banking and finance institutions in Guatemala).

  • Cash Logistics, S.A. - Dunbar International
    • Guatemala
    • Subgeneral Manager and later Regional CIO
      • Mar 2009 - Dec 2010

      Regional Chief Information Officer Defined and implemented strategic plans for IT dept. Supervised the plans' fulfillment. Central America IT departments reported to me. Assistant Director The Operations, Audit, Transportation, Human Resources, IT, Finance, and Security-Risks departments of Guatemala reported to me. My role was to generate efficiency, safety and control plans to maximize the company's profitability. Regional Chief Information Officer Defined and implemented strategic plans for IT dept. Supervised the plans' fulfillment. Central America IT departments reported to me. Assistant Director The Operations, Audit, Transportation, Human Resources, IT, Finance, and Security-Risks departments of Guatemala reported to me. My role was to generate efficiency, safety and control plans to maximize the company's profitability.

  • Claro Guatemala
    • Telecommunications
    • 700 & Above Employee
    • CIO
      • Feb 2006 - Feb 2009

      Improvement, maintenance and operation of IT systems and platforms: Prepaid cellular infrastructure, Backoffice (branches), SAP, Billing and Administrative Systems (Office, Intranet, etc.) with more than 2,800 users. Layout and implement the business plan for the department. Improvement, maintenance and operation of IT systems and platforms: Prepaid cellular infrastructure, Backoffice (branches), SAP, Billing and Administrative Systems (Office, Intranet, etc.) with more than 2,800 users. Layout and implement the business plan for the department.

  • 5B - Transacciones y Transferencias, S. A.
    • Guatemala
    • Financial Services
    • 1 - 100 Employee
    • General Manager
      • Sep 1998 - Feb 2006

      Development of the core business, number of ATMs and the services provided by them. Reduction of costs, and thus, the cost per transaction, achieving the lowest worldwide. Strategic business planning for the short and long terms. Development of the core business, number of ATMs and the services provided by them. Reduction of costs, and thus, the cost per transaction, achieving the lowest worldwide. Strategic business planning for the short and long terms.

  • La Fragua - Walmart
    • Guatemala
    • Chief Finance Officer
      • 1995 - Sep 1998

      Procure low-cost financial resources to cover cash needs, using financial tools. Maintain relationships with local and foreign banks and with the National Stock Exchange, as well. Procure low-cost financial resources to cover cash needs, using financial tools. Maintain relationships with local and foreign banks and with the National Stock Exchange, as well.

  • Carben, Inc. (Miami, Florida)
    • USA - Florida
    • VP Information Systems - Controller
      • 1993 - 1995

      Implement the invoicing, inventory and accounting systems. Responsible of the Accounting and Finance departments Implement the invoicing, inventory and accounting systems. Responsible of the Accounting and Finance departments

  • Cementos Progreso, S.A.
    • Guatemala
    • CIO
      • 1990 - 1993

      Design, implement, and manage the IT department. Started the automatization of all back-office systems like invoicing, payroll, accounting, etc. and most importantly the maintenance system in order to manage all the assets of the organization (cement plant, trucks, etc.) Design, implement, and manage the IT department. Started the automatization of all back-office systems like invoicing, payroll, accounting, etc. and most importantly the maintenance system in order to manage all the assets of the organization (cement plant, trucks, etc.)

Education

  • Universidad Mesoamericana
    Master's degree, Marketing
    2013 - 2014
  • Universidad Francisco Marroquín
    Master's degree, Management & Finance
    1993 - 1997
  • Universidad Francisco Marroquín
    Engineer's degree, Information systems
    1981 - 1984

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