Byron Nguyen

IT Computer Technician at Quincy Public Schools
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Credentials

  • CompTIA A+ Certification
    CompTIA
    Aug, 2023
    - Nov, 2024

Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • IT Computer Technician
      • Oct 2023 - Present

    • United States
    • Hospitality
    • 700 & Above Employee
    • Guest Services Associate
      • Apr 2019 - Feb 2023

      -Interacting in a fast-paced customer-facing environment -Oversee high-volume of customer activities -Coordinate with housekeeping, maintenance, and valet to resolve requests and issues efficiently -Handled complaints or reported to management -Completed daily shift reports detailing reservations, incoming group meetings, and VIP guests -Developed connections with clients to better manage expectations -Interacting in a fast-paced customer-facing environment -Oversee high-volume of customer activities -Coordinate with housekeeping, maintenance, and valet to resolve requests and issues efficiently -Handled complaints or reported to management -Completed daily shift reports detailing reservations, incoming group meetings, and VIP guests -Developed connections with clients to better manage expectations

  • Ultimate Hospitality
    • Greater Boston Area
    • Valet Manager
      • Apr 2016 - Apr 2019

      - Provide valet parking services to hotels, restaurants, as well as private events. - Oversee the day-to-day operations at a 4-Star hotel. - Provide valet parking services to hotels, restaurants, as well as private events. - Oversee the day-to-day operations at a 4-Star hotel.

    • United States
    • Security and Investigations
    • 100 - 200 Employee
    • Security Officer at Liberty Mutual Insurance
      • Jun 2013 - Apr 2016

      Make sure surroundings are safe and secure. Check for fraud badges. Making temporary badges for visitors and contractors. Perform regular routine tours around building. Make sure surroundings are safe and secure. Check for fraud badges. Making temporary badges for visitors and contractors. Perform regular routine tours around building.

  • Wang YMCA of Greater Boston
    • Greater Boston Area
    • Teen Gym Monitor
      • Oct 2012 - Dec 2012

      Keep the facility safe and suitable for children and family. Keep a friendly relationship between adults and teens. Break up fights and arguments, avoid the use of explicit languages. Interact with teens on a regular basis. Keep the facility safe and suitable for children and family. Keep a friendly relationship between adults and teens. Break up fights and arguments, avoid the use of explicit languages. Interact with teens on a regular basis.

    • Records Specialist
      • Sep 2011 - Oct 2012

      Ability to print and deliver transcripts. Ability to scan and attach files to students' accounts online. Ability to print and deliver transcripts. Ability to scan and attach files to students' accounts online.

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • College Math Literacy Worker
      • Jul 2010 - Aug 2012

      Ability to tutor students through fun interactive activities relating to certain math concepts. Help students pass the 8th grade algebra test to move onto 9th grade math. Working individually or as a team with a group of students. Ability to tutor students through fun interactive activities relating to certain math concepts. Help students pass the 8th grade algebra test to move onto 9th grade math. Working individually or as a team with a group of students.

Education

  • Per Scholas
    Information Technology
    2023 - 2023
  • University of Massachusetts Boston
    Information Technology
    2011 - 2015
  • Boston Latin Academy
    High School Diploma
    2005 - 2011

Community

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