Bustamar Koto

General Manager at Pranaya Boutique Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Tangerang Selatan, Banten, Indonesia, ID
Languages
  • Malay -
  • English Full professional proficiency

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Eleos Theofilus Gandawidjaja

Highly Recommended!

Agung Anggoro

Even thought his not my direct supervisor, I know well Pak Bustamar as we work together closely during as pre-opening team for Crowne Plaza Semarang. He is visionary leader who always share his passion to his direct team or others who work with feels motivated for making our dream happen. Good friend to talk and never get tired to listen others opinion. Fantastic striker for futsal mate (Long Life for The Red Devils). May God always be with you and family.

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Credentials

  • Level 8th Certified
    Badan Nasional Sertifikasi Profesi (BNSP)
    Sep, 2019
    - Nov, 2024
  • Revenue Management
    Accor
    Feb, 2008
    - Nov, 2024

Experience

  • Pranaya Boutique Hotel
    • Indonesia
    • Hotels and Motels
    • 1 - 100 Employee
    • General Manager
      • Apr 2022 - Present

      Aiming to be the best Boutique hotel in Banten with 100 rooms & suites, 2 outlets, ballroom and meeting rooms ●Develop a new vision and mission, and build a business strategy around it. ● Improve hotel performance by more than 50% compared to last year ●Improve hotel review rank on Tripadvisor from 38/158 to 15/198 in less than a year. Aiming to be the best Boutique hotel in Banten with 100 rooms & suites, 2 outlets, ballroom and meeting rooms ●Develop a new vision and mission, and build a business strategy around it. ● Improve hotel performance by more than 50% compared to last year ●Improve hotel review rank on Tripadvisor from 38/158 to 15/198 in less than a year.

  • Bogor Valley Hotel
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • General Manager | Bogor Valley Hotel
      • Aug 2017 - Apr 2022

      3 Star hotel with 129 keys, 1 ballroom, 7 meeting rooms, 2 outlets and 1 shared outdoor swimming pool ●Sucessfully rebranded Arnava Hotel become Bogor Valley Hotel ●Double hotel revenue performance just in my first year of service after 3 years since the hotel opened under a different name was underperformed. 3 Star hotel with 129 keys, 1 ballroom, 7 meeting rooms, 2 outlets and 1 shared outdoor swimming pool ●Sucessfully rebranded Arnava Hotel become Bogor Valley Hotel ●Double hotel revenue performance just in my first year of service after 3 years since the hotel opened under a different name was underperformed.

  • Plateno Group
    • China
    • Hospitality
    • 1 - 100 Employee
    • General Manager | The Mirah Bogor
      • Mar 2016 - Jul 2017

      4 Star independent hotel with 140 keys, 1 Ballroom, 7 meeting rooms, 3 outlets and outdoor swimming pool ●Increase hotel performance by approx 20% ●Lead renovation and refurbish project 4 Star independent hotel with 140 keys, 1 Ballroom, 7 meeting rooms, 3 outlets and outdoor swimming pool ●Increase hotel performance by approx 20% ●Lead renovation and refurbish project

  • Accor
    • France
    • Hospitality
    • 700 & Above Employee
    • General Manager | Ibis Gading Serpong
      • Sep 2014 - Feb 2016

      General Manager in Mission from September to December 2014 at several Accor properties such as Ibis Trans Bandung, Ibis Cawang and Mercure Ancol General Manager for Ibis Gading Serpong from December 2014 - February 2016. Economical Accor brand with 2008 rooms, 1 ballroom, 3 meeting rooms and 1 outlet. ●Improve hotel performance by aporox 10% ●HACCP winner for Accomodation for Ibis Brands Indonesia in 2015 General Manager in Mission from September to December 2014 at several Accor properties such as Ibis Trans Bandung, Ibis Cawang and Mercure Ancol General Manager for Ibis Gading Serpong from December 2014 - February 2016. Economical Accor brand with 2008 rooms, 1 ballroom, 3 meeting rooms and 1 outlet. ●Improve hotel performance by aporox 10% ●HACCP winner for Accomodation for Ibis Brands Indonesia in 2015

  • Dafam Hotel Management
    • Indonesia
    • Hospitality
    • 100 - 200 Employee
    • General Manager | Dafam Pekanbaru
      • Jan 2014 - Jul 2014

      3 star leading hotel in the centre of Pekanbaru under the management of Dafam Hotels offering 107 inspiring comfort guest rooms. ●Sucessfully rebranded Arowana Hotel to become Dafam Hotel Pekanbaru ●Leaving the property after short time of service due to haze dissaster 3 star leading hotel in the centre of Pekanbaru under the management of Dafam Hotels offering 107 inspiring comfort guest rooms. ●Sucessfully rebranded Arowana Hotel to become Dafam Hotel Pekanbaru ●Leaving the property after short time of service due to haze dissaster

  • The Acacia Hotels & Resorts
    • greater jakarta area, indonesia
    • Resident Manager i/c GM | The Acacia Jakarta
      • Nov 2012 - Jan 2014

      The Acacia Hotels & Resorts is local hotel Management Company with 5 hotels in it's portfolios which include The Acacia Jakarta, The Acacia Anyer, The Acacia Batam, Amarelo Solo, Villa 9 Anyer and The Adhiwangsa Solo ●Assist President Director overseeing all The Acacia Hotels & Resorts properties across Indonesia ●Manage to increase GOP YTD 2014 for The Acacia Jakarta up to 10% Vs 2013 ●Increase ADR for The Acacia Jakarta up to 10% ●Update the P&P, SOP, Job Description for The Acacia Hotels & Resorts ●Lead renovation and refurbishment projects for The Acacia Jakarta ●Support President Director in hotel projects for The Acacia Hotels & Resorts Show less

  • PT Grahawita Santika (Santika Hotels & Resorts)
    • Indonesia
    • Hospitality
    • 700 & Above Employee
    • Executive Assistant Manager | Santika Premiere Semarang
      • May 2012 - Oct 2012

      The 4star hotel located right in the center of Semarang city compromises 128 guest rooms, ballroom which can accommodate 1000 persons, 4 meeting rooms and 2 outlets. ●Assist General Manager in day to day hotel operations ●Increase the OTA production by more than 100% ●Provide direction to the Sales & Marketing team in order to increase the MPI & ARI The 4star hotel located right in the center of Semarang city compromises 128 guest rooms, ballroom which can accommodate 1000 persons, 4 meeting rooms and 2 outlets. ●Assist General Manager in day to day hotel operations ●Increase the OTA production by more than 100% ●Provide direction to the Sales & Marketing team in order to increase the MPI & ARI

  • IHG Hotels & Resorts
    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Director of Sales & Marketing | Crowne Plaza Semarang
      • Oct 2010 - May 2012

      Crowne Plaza Semarang is an upscale International chain hotel under IHG group of hotel with 270 keys, The Largest Ballroom in Central Java ●Set up Sales & Marketing Department as pre opening DOSM ●Successfully open Crowne Plaza Semarang and always exceed the budget during my service with gold in KPI achievement ●Massive media coverages to develop awareness of the hotel as the best hotel in Central Java ●Awarded as the best façade hotel by Sharky Singapore Crowne Plaza Semarang is an upscale International chain hotel under IHG group of hotel with 270 keys, The Largest Ballroom in Central Java ●Set up Sales & Marketing Department as pre opening DOSM ●Successfully open Crowne Plaza Semarang and always exceed the budget during my service with gold in KPI achievement ●Massive media coverages to develop awareness of the hotel as the best hotel in Central Java ●Awarded as the best façade hotel by Sharky Singapore

  • Swiss-Belhotel International
    • Hong Kong
    • Hospitality
    • 700 & Above Employee
    • Executive Assistant Manager | rebranded to Swiss-bel Arion Kemang
      • Apr 2010 - Oct 2010

      4 Star hotel which previously knowed as Grand Flora Jakarta, Swiss-Bellhotel International took over the hotel and changed the name into Arion Swiss-Belhotel Kemang ●Overseen day to day operation of the hotel ●Increased Average Room Rate by up to 15% ●Utilized the distribution channels to increase sale and RevPar 4 Star hotel which previously knowed as Grand Flora Jakarta, Swiss-Bellhotel International took over the hotel and changed the name into Arion Swiss-Belhotel Kemang ●Overseen day to day operation of the hotel ●Increased Average Room Rate by up to 15% ●Utilized the distribution channels to increase sale and RevPar

  • Archipelago International
    • Indonesia
    • Hospitality
    • 700 & Above Employee
    • Director of Sales | Aston Balikpapan - Aston Cengkareng
      • May 2009 - Apr 2010

      Successfully open Aston Balikpapan Hotel & Residence and Aston Cengkareng Jakarta Successfully open Aston Balikpapan Hotel & Residence and Aston Cengkareng Jakarta

  • Accor
    • France
    • Hospitality
    • 700 & Above Employee
    • Director of Sales | Novotel Semarang
      • Feb 2007 - May 2009

      4 Star leading hotel in Semarang under Accor group ●Managed RGI/MPI/ARI always above 1 ●Highest ARR & RevPar for 4 star hotel in Semarang during my service 4 Star leading hotel in Semarang under Accor group ●Managed RGI/MPI/ARI always above 1 ●Highest ARR & RevPar for 4 star hotel in Semarang during my service

  • Hotel Ambhara Jakarta
    • Director of Sales | Ambhara Jakarta
      • 2006 - 2007

      4 Star independent hotel with 225 keys, 16 meeting rooms, 3 outlets ●Developed A One loyalty card ●Positioned the hotel's ARR and RevPar as top 5 in town for 4 star hotel 4 Star independent hotel with 225 keys, 16 meeting rooms, 3 outlets ●Developed A One loyalty card ●Positioned the hotel's ARR and RevPar as top 5 in town for 4 star hotel

  • Swiss-Belhotel International
    • Hong Kong
    • Hospitality
    • 700 & Above Employee
    • Sales & Marketing Manager | rebranded to Hermes Hotel
      • 2005 - 2006

      ●Opening team for the first 4 star International chain hotel in Banda Aceh, ●Later the hotel pulled out from hotel group and changed its name into Hermes Palace Hotel ●Opening team for the first 4 star International chain hotel in Banda Aceh, ●Later the hotel pulled out from hotel group and changed its name into Hermes Palace Hotel

  • Hotel Nikko Jakarta
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • 2004 - 2005

      ●Handled many major accounts which located in prime business district of Sudirman ●Changed the client's perception of brand from previously President hotel to Hotel Nikko Jakarta by JAL ●Handled many major accounts which located in prime business district of Sudirman ●Changed the client's perception of brand from previously President hotel to Hotel Nikko Jakarta by JAL

  • Hotel Mulia Senayan
    • Indonesia
    • Hospitality
    • 700 & Above Employee
    • Sales Coordinator
      • 2003 - 2004

      Leading 5 star hotel in town with 1008 rooms & largest ballroom ●Support sales team to achieve their budget ●Manage online RFP and offline corporate contracting for all sales team Leading 5 star hotel in town with 1008 rooms & largest ballroom ●Support sales team to achieve their budget ●Manage online RFP and offline corporate contracting for all sales team

  • The Empire Hotel & Country Club
    • Brunei Darussalam
    • Hospitality
    • 100 - 200 Employee
    • Reception/GRO/PRO/Sales Executive
      • 2000 - 2003

      5 Star resort with 180-hectare (445 acres) estate of manicured gardens and an 18-hole, floodlit Jack Nicklaus Signature Golf Course and Country Club. Each of the hotel’s 522 opulently appointed guest rooms, suites and private villas has a view of the ocean, lagoon, gardens or golf course. ●Being promoted several times within 3 years of service ●Held several positions from Receptionist, Guest Relations, PR Executive and Sales Executive 5 Star resort with 180-hectare (445 acres) estate of manicured gardens and an 18-hole, floodlit Jack Nicklaus Signature Golf Course and Country Club. Each of the hotel’s 522 opulently appointed guest rooms, suites and private villas has a view of the ocean, lagoon, gardens or golf course. ●Being promoted several times within 3 years of service ●Held several positions from Receptionist, Guest Relations, PR Executive and Sales Executive

  • PT Bintan Lagoon Resort
    • Indonesia
    • Hospitality
    • 100 - 200 Employee
    • Reservation Agent
      • 1999 - Mar 2000

      Bintan Lagoon Resort is a tropical paradise, home to sun, sea, and two world championship golf courses. This Indonesian-style 450-room resort is sprawled over 310 hectares of manicured gardens, with a private ●Handling FIT & Group reservation with 99% from overseas Bintan Lagoon Resort is a tropical paradise, home to sun, sea, and two world championship golf courses. This Indonesian-style 450-room resort is sprawled over 310 hectares of manicured gardens, with a private ●Handling FIT & Group reservation with 99% from overseas

Education

  • STP Sahid Jakarta
    D3 - D4, Hotel/Motel Administration/Management
    2017 - 2018
  • Akademi Pariwisata Medan
    D3, Room Division Management
    1995 - 1998
  • Institut Bisnis Sumatera Utara
    D1, Computer and Information Sciences and Support Services
    1993 - 1994

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