Experience

SAIBA

• South Africa
• Accounting
• 1 - 100 Employee

• SAIBA PPC

  • May 2022 - Present



CallForce Outsourcing Specialists

• South Africa
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service Team Lead

  • May 2021 - Present



PLP Group

• Johannesburg Metropolitan Area

• Senior Sales Consultant

  • May 2019 - Present

   Contact potential customers through phone call and emails.  Effectively working with sales, and marketing, ensuring that customer satisfaction and revenue goals are met.  Determine customers needs and offer product or service solutions and support.  Effectively deliver customized, targeted sales strategies.  Close sales and lead customer through the purchasing process.  Maintain a record of calls through our computerized system.  Communicating professionally within all areas of the company.  I make sure that I avail myself for internal and external queries in terms of responding to email and telephone calls on time. Show less



Catch Consultant

• Johannesburg Metropolitan Area

• Transcriber

  • Jun 2018 - Jan 2019

  Create written version of audio or video recordings.  Maintain strict confidentiality and privacy practices across each project with clients.  Concurrently managed multiple transcription projects with strict deadlines.  Make sure that projects are turned in on time.  Correctly punctuate and format every transcription.  Work with different computer software such as Microsoft Word, Express Scribe.  Keep my metrics at the company’s desired expectations.  Maintain an organized filling system. Show less



Media24 (Pty) Ltd

• Media Production
• 700 & Above Employee

• Bookkeeper

  • May 2015 - Jun 2018

   Captured information from hard copies to electronic systems, i.e. Microsoft excel, access and Microsoft word to ensure that information that is captured is accurate and in good standard.  Enter information from documents to be stored and transmitted.  Processing invoices for all sales transactions.  Consistently check work for accuracy and completeness.  Separating information into different sections to categorise and identify certain characteristics.  Responsible for storing and filing completed information and maintaining records of work tasks and completed documents.  Communicating internally important feedback from clients.  Perform many different administrative such as word processing, filling out paper work, and maintaining records and files.  Dealing with and responding to high volumes of emails.  Deal and resolve telephone queries.  Process invoices for clients. Show less



MultiChoice Group

• South Africa
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Intern

  • May 2014 - Mar 2015

   Answer phone enquiries, direct calls and provide basic company information; oversee mail deliveries, packages and couriers.  Ensure clients receive deliveries on time and according to deadline.  Administrative responsibilities and supporting the team.  Assist in preparing information and research materials; create and maintain PowerPoint presentations.  Take notes and memos during meetings; type documents, drafts, and reports, sort and mange files.  Manage databases and input information, data, and records.  Shadow multiple office positions and train in variety of tasks.  Set up, break down, organize and maintain conference rooms, training rooms, and meeting rooms, update company calendar.  Send promos to the team from distributors.  Send reports to distributors to show how they tracking on the business .  Update and post supervised social media and website content; respond to web correspondence, social media posts and emails.  Run general industry related errands. Show less