Customer Relationship Manager

• Nov 2021 - Present

Greenlight Hub Expert

• Oct 2019 - May 2020

Building acquisition and retention plan Adaptation and implementation of onboarding and product tour for the Ivoirian market Mapping the Local Taxi owners, Taxi companies, stakeholders Intensive training of acquisition team Intensive training of drivers Building acquisition and retention plan Adaptation and implementation of onboarding and product tour for the Ivoirian market Mapping the Local Taxi owners, Taxi companies, stakeholders Intensive training of acquisition team Intensive training of drivers

Digital Marketing Manager

• Mar 2019 - Sep 2019

International Expansion Manager

• Sep 2018 - Dec 2018

Analyzing French speaking markets for expansion Making plan for country launch Sales Analyzing French speaking markets for expansion Making plan for country launch Sales

In-Field Market Researcher

• Sep 2016 - Aug 2017

Assessing the service quality delivered by BVA’s business clients on their business area Assessing the service quality delivered by BVA’s business clients on their business area

Digital Marketing Assistant

• Sep 2015 - Dec 2015

SuiteLife is a Real Estate Agency operating in Barcelona. The company rent and sell both apartment and houses. I was working as a Digital Marketing Intern. During the 4 months spent in the agency, my daily work was about creating advertisement for the apartment & house portfolio. I was also in charge of bringing more traffic to the website using social media and SEO tools. The company, in addition to the accommodation service, provides insights on the Barcelona's lifestyle. Then I did publish some blogs for the well-knowledge of our customers about the city. Hereunder are the job details: - Setting up the Digital Strategy - Creation of Ads - Community Management - SEO Management - Web Traffic Analysis - Blog content Production and Revision Show less

Business Developer

• Jul 2014 - Sep 2014

Located in Ivory Coast, Les Grands Moulins d'Abidjan is a company which provides floor. As an intern, I have been working in the commercial & marketing department during 3 months. I was working on a new product released, an innovation for the market. The main tasks were about following-up the customers and the distributors, managing the relationships, and make sales. I was also making some researches about the market. Hereunder are the details: • Sales of products • B-to-C and B-to-B customers follow-up • Customers Relationship Management • Market Research (Competitors & Customers) Show less

Brand Manager Assistant & Marketing Coordinator

• Jun 2013 - Aug 2013

In that Insurance company, my understanding of the workload behind the conception of a service got practical. I have been part of the backhand process through the brainstorming sessions for strategies. Also, I was managing the goodies flow during promotional activities have been done. Hereunder are the details: • Research and Brainstorming for product-design • Help in Strategic Marketing Planning • Business relationship talk with Companies during “Salon des Entreprises 2013" Show less