Gurpreet Kohli

Business Analyst at Service Stream
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Contact Information
us****@****om
(386) 825-5501
Location
Australia, AU
Languages
  • Hindi Full professional proficiency
  • English Full professional proficiency
  • Punjabi Full professional proficiency

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Craig Shayer

Gurpreet was an integral member of my operations team throughout the complexities of 2020, and without her professionalism, commitment, enthusiasm, unfailing energies, and analytical skills, the team and our clients would have suffered. She made the transition from one LMS to another seamless, and furthermore, the more demanding transition from one SMS to another equally so. I have absolutely no hesitation in recommending her for any work, as I would happily employ her again myself. Well done, Gurpreet.

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Credentials

  • Tableau Desktop Qualified Associate Certification
    Deakin University
    Sep, 2019
    - Nov, 2024
  • IBM Watson Analytics
    IBM
    Aug, 2018
    - Nov, 2024
  • Six Sigma White Belt
    EY
    Sep, 2017
    - Nov, 2024
  • Athenaeum 2010
    Abacus Market Analytics (Division of IMRB International)
    Jan, 2010
    - Nov, 2024
  • Behavioural Science Course
    Amity University Noida
    Jan, 2010
    - Nov, 2024
  • English and Communication Skill Course
    Amity University Noida
    Jan, 2010
    - Nov, 2024
  • Foreign Language Course- Spanish
    Amity University Noida
    Jan, 2010
    - Nov, 2024

Experience

    • Australia
    • Civil Engineering
    • 700 & Above Employee
    • Business Analyst
      • Mar 2022 - Present

    • Australia
    • Financial Services
    • 100 - 200 Employee
    • Business Improvement Analyst
      • Oct 2021 - Feb 2022

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Business Analyst (Compliance and Administration)
      • Feb 2020 - Oct 2021

      Identifying and evaluating gaps in the existing process and recommending optimal business practices, and system functionality and behaviour. Responsible for developing the Business Process modeling or workflows for smooth functioning of the operations.Develop, manage, and monitor the CRM workflows and forms that automate the updating of clients.

    • Business Analyst
      • Dec 2019 - Jan 2020

    • Australia
    • Writing and Editing
    • Content Manager
      • Aug 2018 - Jun 2020

      Developing strong stakeholder engagement across technical and non-technical clients. Monitoring the quality of content and publishing workflow by meeting timelines. Mentoring the team of content writers and bridging the gaps in understanding Developing strong stakeholder engagement across technical and non-technical clients. Monitoring the quality of content and publishing workflow by meeting timelines. Mentoring the team of content writers and bridging the gaps in understanding

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Analyst
      • Dec 2015 - Jun 2018

      • Handled and mitigated the internal risks of the firm associated with accepting a new client/an engagement with any of the ongoing audit/non-audit engagements. • Identification, investigation, and analysing business processes to make sure that the auditor is independent of its audit client by using various databases like Global Watch-list, DUNS & Bradstreet, Capital IQ etc. • Managed the corporate clients, providing consultation for managing risks, as per the regulatory compliances of US Securities & Exchange Commission (SEC) for Americas and EY standard protocol for EMEIA & APAC clients. • Improved the business growth and attracting new clients as a Relationship Manager for CIS and JAPAN region.

    • Japan
    • Market Research
    • 400 - 500 Employee
    • Market Research Analyst
      • Nov 2013 - Oct 2015

      • Prepared and implemented the Research framework by analysing the objectives of the study. • Anchored on-site activities to ensure completion of project within the time & cost parameters and effective resource utilization to maximize the output. • Finalized the research tools depending on study requirements like CATI/CAPI, target group and budget with the consultation of the client (Questionnaire Preparation, Discussion Guide etc.). • Analysed the data considering the study objectives. Creating a storyline on the basis of the trend. • Interpretation of the results of the research project in report/presentation and recommended associated product and service innovation • Managed commercial and social clients and deliver the project requirements on time.

    • Market Research
    • 700 & Above Employee
    • Senior Research Executive
      • Jul 2010 - Oct 2013

       Finalisation of research study requirements and specifications in consultation with researchers  Supervised on-site activities to ensure completion of project within the time & cost parameters and effective resource utilization to maximize the output.  Responsible for conducting customer survey to collect the data on their interests, opinion & preferences.  Handled multiple surveys events like household surveys, Focus group discussions, central location test, Retail Observations etc.  Responsible for the quality of the field work, logistics, team management, providing inputs to team from time to time etc.  Supervised a team of members for several types of research projects like CATI/CAPI and resolving bottlenecks

    • India
    • Executive Offices
    • 700 & Above Employee
    • Marketing Management Trainee
      • May 2009 - Jun 2009

Education

  • Deakin University
    Master of Business Analytics, Business Analytics
    2018 - 2020
  • Amity University
    Master of Business Administration (MBA), Marketing
    2008 - 2010
  • Atma Ram Sanatan Dharma College
    Bachelor of Commerce (BCom Hons), Marketing/Marketing Management, General
    2004 - 2007

Community

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