Experience

Berkshire Healthcare NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Senior Community Services Manager (Adults) & Transformation

  • Jan 2023 - Present

  A senior management role to lead the operational services of the locality supporting the Service Manager and Senior Management to ensure excellent performance. The role oversees the operation of designated Community Mental Health Services for Adults (the Services) in the locality on behalf of NHS Trust and the respective Local Authority. Accountable to the NHS Trust, with a number of services that report into this role are joint funded by the respective Local Authority, some responsibilities and activities are carried out in line with policies from both organisations. Responsible for ensuring that services are delivered whilst meeting statutory requirements for the Local Authority and key performance targets for the local NHS Trust. Required to participate as a member of the Senior Management Team in the Locality, to deliver all aspects of mental health service to the highest quality and standards with available resources Have the freedom to take action, advise and implement new ideas and projects within the service, whilst ensuring that the fundamental service purpose and delivery is not impacted Responsible for providing high level and complex professional and managerial advice, guidance and instruction as requested and required by the multi-disciplinary team. Deputise for the Locality Manager/Head of Service as required. Responsible for building and maintain effective relationships with appropriate staff across both organisations as well as with system stakeholders within the ICS, Primary Care networks and Third Sector organisations Responsible for providing managerial leadership for the leads as shown on the organisational structure. Scoping, identifying and capitalising upon opportunities to develop and grow effective service provision within Community Mental Health Services and Teams. Lead on the development/implementation of Mental Health transformation and integration programmes as well as building and consolidation "One Team Model" of working. Show less



Looking for new job opportunities

• London, United Kingdom

• Healthcare & NHS Service Operations Manager

  • Jan 2016 - Present

  A highly motivated Senior Healthcare Manager with over 20 years experience & significant expertise in Clinical Practice, Service Design & Commissioning, Operations Management, Project Management ( start to finish), Service Transformation and Change Management. Manage projects from initiation through to delivery, ensuring delivery is on-time, within budget and to scope Define project scope with project sponsors to create a work plan and budget, and manage through to delivery,Ensure all projects have the following documentation maintained: Project Initiation Document, Budget, Work Plan, Risks and Issues Log and Lessons Learnt Log.Posses UK and international work experience and the willingness to build a successful career within the healthcare sectors. Always demonstrates Leadership and coaching skills in developing teams, partnership development and public engagement. Lead, delegate and supervise; Work in a team and collaborate; Plan and problem-solve; Manage time and meet deadlines; Initiative; Network and Negotiate. Analytical,Performs and delivers work schedules on time and within resources.Effective & productive under pressure & resilient in the face of uncertainty. Developed a strong reputation for always representing my organisation with credibility and professionalism within and outside the organisation to benefit stakeholders,individuals and specific client groups. Looking for new opportunities in the public or charitable sectors. Show less



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Macmillan Project Manager – Personalised Care

  • Jan 2021 - Jan 2023

  Macmillan Project Manager leads on the implementation programme for the Personalised Care agenda, ensuring that all patients identified to meet the criteria, get access to the core elements of the Recovery Package, which includes:1. An offer of a Holistic Needs Assessment (HNA) and Personalised Care Plan at significant points in their pathway.2. A Treatment Summary following completion of initial treatment.3. Patient initiated follow-up and remote monitoring.4. Access to Healthy Lifestyle advice and support via Health and Wellbeing events.I am currently supporting teams in the roll out of Holistic Needs Assessments across all tumour sites, co-ordination of the HNAs, co-development of personalised care plans, implementation of treatment summaries and stratified follow up in conjunction with the clinical teams for all tumour sites.Leads on the organisation and supporting the hosting of Health and Wellbeing events, embedding robust processes for sustainability across the Trust.Undertaking scoping and mapping the existing systems to evaluate the capability to deliver the Macmillan's Right by You Principles, in Cancer Services across the Trust.I work with clinical team on the Living With and Beyond Cancer Programme (LWBC) which aims to deliver a person-centred, holistic approach to patients to ensure they are informed and supported throughout their diagnostic, treatment and follow-up pathways, and able to take an active role in their recovery with a focus on self-management, sustained recovery, wellbeing and healthy lifestyles.Have responsibility and involvement with service providers and commissioners and as project manager for delivering multiple complex projects within the LWBC/personalised care work stream to time, cost and quality metrics/criteria and meeting a range of stakeholder requirements. Show less

• Commissioning Manager - Mental Health & Learning Disabilities (Adults & Transitions)

  • Oct 2018 - Dec 2020

  I have responsibility for the effective commissioning and development of mental health services that focus on parity of esteem, delivery IAPT, delivery of the Crisis Concordat, joint working and integration with social care. 1.Works closely with statutory and voluntary partners, and have excellent working relationships with the Council and the Health and Well-being Board.2. Improving Access to Psychological Therapies (IAPT) & developing urgent care pathways;3. Enhancing and transforming mental health services in community settings, primary care and secondary care mental health services4.Working with Complex Care Teams around forward planning arrangements and reviews of s117 placements.5.Managing Projects to a successful conclusion - using excellent analytical skills & communicate with people at all levels in an organisation and from different communities6. Apply knowledge of relevant mental health legislation7. Leading on the commissioning of integrated care for people with mental health needs, and support the implementation of whole systems integrated health and social care.8. Contribute to the Transformation Programme for Mental Health9. Represent the local health economy in regional and national networks and groupings, ensuring best-practice and information is shared in developing and delivering the commissioning strategy.10. Collate and translate emerging guidance and policies, and ensure that their impact is understood whining relevant organisations and agencies,11. Performance manage all relevant contractual arrangements (including SLAs), working closely with provider services to agree and ensure the delivery of appropriate person-centred outcomes.12. Demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits13. Evaluate the impact of any changes, ensuring patient representation at all stages of commissioning. Show less



NHS - Acute Foundation Trust

• London, United Kingdom

• CQUINs Programmes Manager

  • Oct 2016 - May 2017

  •Provided expert support and delivery of all aspects of achievement of CQUINs Programme * Organised, Chaired update, monitoring and CQUINs delivery meetings - took actions on areas of risk and potential non achievement. •Maintained overall knowledge of requirements, ensuring that nominated CQUIN Leads (operational and clinical) are fully aware of requirements and seeking/providing clarification from commissioners where necessary •Maintained an overview of progress, including current issues and potential risks, through timely ad-hoc communication and organisation of monthly performance review meetings and attendance at individual scheme meetings where appropriate •Maintained and communicated regularly updated financial projections (monthly or as requested) •Obtained and compiled evidence of achievement against milestones and providing written reports to commissioners (quarterly) •Negotiated achievements with commissioners (e.g. through provision of benchmarking data / mitigating information) •Provided assistance when this was requested by CQUIN Leads (e.g. when initial trouble-shooting interventions have not been effective) •Acted as operational lead on appropriate CQUIN schemes •Analysed and presented complex, sometimes confidential, information and data sets •Engaged with clinical teams and operational management both within and external to the Trust communicated benefits of change and promoting leadership and buy-in to initiatives •Provided project management support as required. •Co-ordinated draft submissions from CQUINS leads and compiling final report sent to internal and external agencies i.e. CCG Commissioners, Trust Board, NHS England, Public Health England etc. •Responsible for the provision of dedicated support, challenge and analysis of performance across all of the Trust's annual Commissioning for Quality and Innovation (CQUIN) targets. •Provided corrective measures where there would otherwise be significant risk of non-achievement. Show less



Heatherwood and Wexham Park Hospitals NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Pathology Support Services Manager

  • Jan 2006 - Jun 2014

  Operational duties,staff and products for the pre-analytical functions & process. Staff recruitment Service performancei and review functions Service re-design and review Budget management Policy document review and implementation Operational duties,staff and products for the pre-analytical functions & process. Staff recruitment Service performancei and review functions Service re-design and review Budget management Policy document review and implementation



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Senior Healthcare Manager

  • Jan 2005 - 2006

  Planning of healthcare Services Commissioning of Health Care Services Contract negotiations and monitoring. Contract performance management Service review and planning Capacity and Demand Management Planning of healthcare Services Commissioning of Health Care Services Contract negotiations and monitoring. Contract performance management Service review and planning Capacity and Demand Management



Brent & Harrow PCTs

• Project Manager Smoking Inequalities

  • Jan 2005 - Dec 2005

  1.Plan & Provide Stop Smoking Services to disadvantaged groups. 2.Increase number of people giving up smoking from hard to reach groups. 3.Commission new service models for hard to reach groups 1.Plan & Provide Stop Smoking Services to disadvantaged groups. 2.Increase number of people giving up smoking from hard to reach groups. 3.Commission new service models for hard to reach groups



Hammersmith & Fulham Primary Care Trust

• Commissioning Manager - Specialist Mental Health Services

  • Apr 2002 - Dec 2004

  1.Co-ordinate and Manager Consortium Contracts for 8 PCT organisations 2.Monitor and Review Contracts for Specialist Commissioned services. 3.Performance manage & monitor sector specialist contracts 1.Co-ordinate and Manager Consortium Contracts for 8 PCT organisations 2.Monitor and Review Contracts for Specialist Commissioned services. 3.Performance manage & monitor sector specialist contracts



Ealing, Hammersmith & Hounslow Health Authority

• Commissioning Manager - Mental Health Services

  • Apr 2001 - Mar 2002



Home Office - Immigration & Nationality Directorate

• Executive Officer - Immigration & Nationality Directorate

  • Nov 2000 - Mar 2001

  1.Processing Asylum Applications to the United Kingdom Interviewing applicants 2.Analysing credibility of the cases/application 3.Making decisions on behalf of the Secretary Of State. 4.Writing a report about the decision made to either refuse or accept application 5.Communicating the decision to the applicant. 6.Dealing with enquiries - Solicitors and other interest bodies 1.Processing Asylum Applications to the United Kingdom Interviewing applicants 2.Analysing credibility of the cases/application 3.Making decisions on behalf of the Secretary Of State. 4.Writing a report about the decision made to either refuse or accept application 5.Communicating the decision to the applicant. 6.Dealing with enquiries - Solicitors and other interest bodies



Chainama Hills Mental Health Hospital

• Clinical Officer in Psychiatry

  • Aug 1989 - Jun 1996

  1.Taking Medical & Psychiatric Case Histories. 2.Examination of patients - physical and mental health assesments. 3.Odering laboratory & other necessary investigations 4.Deternining causes and diagnosis of the illness. 5.Prescribing treatment for the patient. 6.Monitor & review effectiveness of treatment. 7.Refer non responsive/difficult/challenging cases to the Consultant. 8.Prepare and present challenging cases at weekly clinical meetings. 9.Discharge and follow up patients on Out-Patients basis. 10.Teaching students attached to the hospital during their practical placements. 11. Lecturing in Medical & Psychiatric topics at the College of Health Sciences. 12.Take part in research programmes at the hospital. 13. Organise and co-ordinate examination schedules for Medical Students during their Psychiatric practical examinations. Show less