Experience

AppCard, Inc.

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Support Engineer

  • Mar 2023 - Present



NYU School of Professional Studies

• United States
• Higher Education
• 200 - 300 Employee

• Network Configuration & Security

  • Jan 2023 - Present

  Designed network topology based on corporate/user needs. Configured LAN, multiple subnets, VLANs, 802.1Q trunking/inter-VLAN routing (when applicable), and dynamic & static routing as needed. Troubleshot and resolved endpoint connectivity and stability issues. Used Cisco proprietary networking hardware and software to strengthen security through set of ACLs, port security, implemented stronger credential requirements, and created a blueprint for the network.

• Domain Troubleshooting

  • Oct 2022 - Present

  1. Granted appropriate access to users by adding them to a domain, creating group policy rules, and updating permissions in the Active Directory.2. Verified host machine configurations and ran a series of tests to ensure server and client virtual machines were communicating properly. Tests included pinging, sending files, and scanning. 3. Identified issues with endpoint devices, and updated network configurations to ensure they were on the appropriate internal, isolated, or host/client network. Show less



LensCrafters

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Eye Care Advisor

  • Nov 2020 - Sep 2022

  Advised customers on the best suitable frames and lenses depending on their lifestyle and medical requirements, as well as informed customers about the proper use and handling of contact lenses. Advised customers on the best suitable frames and lenses depending on their lifestyle and medical requirements, as well as informed customers about the proper use and handling of contact lenses.