Director of Brand Experience

• Jul 2023 - Present

Retail Operations Manager

• Sep 2018 - Jun 2023

1 of 4 Executive Team Members, participating in company decision making and processes Monitoring and analyze key retail metrics to guide store priorities, including financial, product, and customer data (key metrics upon request) Coaching and mentoring a team of 15 and 3-5 leaders to drive results and a culture where morale is strong Creating & implementing Cubby Mom training, education, and growth Managing daily store operations and processes, including inventory management, drop shipping, in-store pickups & team member schedules Participating in all marketing and social media content including, youtube videos, product videos, training videos, Instagram lives, etc. Coordinated and successfully executed major revenue generating events including Black Friday, Tent Sales & other promotional events Certified Product Expert on all Brands carried at the store, including car seats, strollers, baby carriers, swaddles, diaper bags, clothing, etc. Show less