Burak Topcu

Project Engineer at Dal Elektrik Solar
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Contact Information
us****@****om
(386) 825-5501
Location
Kartepe, Kocaeli, Turkey, TR

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Experience

    • Türkiye
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Project Engineer
      • Jun 2022 - Present

    • Türkiye
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Electrical Engineer
      • Sep 2021 - Jun 2022

  • Kestam Elektrik
    • Körfez, Kocaeli, Türkiye
    • Electrical Engineer
      • Jun 2021 - Sep 2021

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Customer Experıence and Product Management Specialist
      • Aug 2019 - Jul 2020

      -Operational efficiency analysis with related metrics such as company number, registration number, incomes and RoI and graphed it to increase the efficiency with and corporate sales delivering. -Creation of working tools to increase standardization of sales flow with rate index. -Coordinating Professional Exchanges with process optimized partnership model with 3 years of efficiency data. -Customer experience standardization with different elements and implementation -Operational efficiency analysis with related metrics such as company number, registration number, incomes and RoI and graphed it to increase the efficiency with and corporate sales delivering. -Creation of working tools to increase standardization of sales flow with rate index. -Coordinating Professional Exchanges with process optimized partnership model with 3 years of efficiency data. -Customer experience standardization with different elements and implementation

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Customer Experıence and Product Management Responsible
      • Feb 2018 - Jan 2019

      Member of Executive Management Team. Defined strategy and business plan for exchange area. Created and implemented external and internal communications strategies for key organization initiatives. Addressed and resolved customer product complaints empathetically and professionally. Developed and managed communications strategies, plans and budgets. Effectively managed a high-volume of inbound and outbound customer calls. Developed new business opportunities by effectively communicating product lines to leading international corporations. I directed product development and ensured high return on investment. translating ideas into strategy and features, and following the product development from start to finish. ✦ Develop and implemented product strategies consistent with organization vision ✦ Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products. ✦ Work with senior organization management to create product plans and roadmaps ✦ Lead product managers and coordinate cross-functional teams ✦ Ensure products and releases are launched correctly and on schedule ✦ Make creative recommendations to expand product base and vision ✦ Suggest ways to track product use and impact on end users - Achievements. ★ Product goal achieved ★ More than 210% of relative growth compared with previous year ★ Top 2 office in Europe and top 10 at global level. Show less

Education

  • Kocaeli Üniversitesi
    Lisans Derecesi, Elektrik Mühendisliği
    2016 - 2021
  • Burdur Ercan Akın Fen Lisesi
    Lise
    2010 - 2014

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