Burak Bahcivan
Senior Business Application Manager at Bundesdruckerei-Gruppe- Claim this Profile
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English -
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German -
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Turkish -
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Bio
Valerie Ludwig
Burak is a compassionate, loyal and deeply experienced customer support leader. I had the chance to work with Burak for almost a year, and he impressed me not only with his long-standing experience in customer support, but especially with his collegiality, genuine interest & care for his team members, and the openness to step in wherever needed, whether it’d be for an urgent customer request or internal projects. Burak was a valued sparring partner for the strategic direction of the customer support team and how to bring it to the next level - while always putting people first, both, customers and team members I would love to work again with Burak anytime.
Valeria A.
I worked under Burak's supervision for almost a year and would highly recommend him as a team lead. He is very people-focussed and provides guidance in every aspect. He was highly appreciated as a team lead and a true asset to the customer support department. I would love to work with Burak again in the future. Thanks, Burak.
Valerie Ludwig
Burak is a compassionate, loyal and deeply experienced customer support leader. I had the chance to work with Burak for almost a year, and he impressed me not only with his long-standing experience in customer support, but especially with his collegiality, genuine interest & care for his team members, and the openness to step in wherever needed, whether it’d be for an urgent customer request or internal projects. Burak was a valued sparring partner for the strategic direction of the customer support team and how to bring it to the next level - while always putting people first, both, customers and team members I would love to work again with Burak anytime.
Valeria A.
I worked under Burak's supervision for almost a year and would highly recommend him as a team lead. He is very people-focussed and provides guidance in every aspect. He was highly appreciated as a team lead and a true asset to the customer support department. I would love to work with Burak again in the future. Thanks, Burak.
Valerie Ludwig
Burak is a compassionate, loyal and deeply experienced customer support leader. I had the chance to work with Burak for almost a year, and he impressed me not only with his long-standing experience in customer support, but especially with his collegiality, genuine interest & care for his team members, and the openness to step in wherever needed, whether it’d be for an urgent customer request or internal projects. Burak was a valued sparring partner for the strategic direction of the customer support team and how to bring it to the next level - while always putting people first, both, customers and team members I would love to work again with Burak anytime.
Valeria A.
I worked under Burak's supervision for almost a year and would highly recommend him as a team lead. He is very people-focussed and provides guidance in every aspect. He was highly appreciated as a team lead and a true asset to the customer support department. I would love to work with Burak again in the future. Thanks, Burak.
Valerie Ludwig
Burak is a compassionate, loyal and deeply experienced customer support leader. I had the chance to work with Burak for almost a year, and he impressed me not only with his long-standing experience in customer support, but especially with his collegiality, genuine interest & care for his team members, and the openness to step in wherever needed, whether it’d be for an urgent customer request or internal projects. Burak was a valued sparring partner for the strategic direction of the customer support team and how to bring it to the next level - while always putting people first, both, customers and team members I would love to work again with Burak anytime.
Valeria A.
I worked under Burak's supervision for almost a year and would highly recommend him as a team lead. He is very people-focussed and provides guidance in every aspect. He was highly appreciated as a team lead and a true asset to the customer support department. I would love to work with Burak again in the future. Thanks, Burak.
Experience
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Bundesdruckerei-Gruppe
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Germany
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IT Services and IT Consulting
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700 & Above Employee
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Senior Business Application Manager
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Jan 2023 - Present
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Planetly
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Software Development
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Manager, Customer Support | OT´s ESG & Sustainability Cloud
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Jan 2022 - Dec 2022
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Senior Customer Success Manager | OT´s ESG & Sustainability Cloud
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Oct 2021 - Jan 2022
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Bosch Service Solutions
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Germany
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Operations Lead
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Aug 2018 - Sep 2021
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Team Lead
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Oct 2016 - Jul 2018
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Customer Feedback Specialist
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Apr 2016 - Sep 2016
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Ketchum Germany
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Germany
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Public Relations and Communications Services
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1 - 100 Employee
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Intern CSR Communication
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Nov 2015 - Feb 2016
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Institute for Applied Material Flow Management
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Germany
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Environmental Services
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1 - 100 Employee
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Research Assistant
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Sep 2015 - Oct 2015
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Education
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Hochschule Trier
Bachelor of Laws (LL.B.), Business Law / Environmental Law -
Hochschule Trier
Master of Science, Sustainability Studies
Community
