Experience

Talentcor

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Office Support

  • Feb 2014 - Present

  Reports to the Senior Administrative Officer and is responsible for providing administrative and clerical services. Providing these services in an effective and efficient manner will ensure that municipal operations are maintained in an effective and efficient manner. Reports to the Senior Administrative Officer and is responsible for providing administrative and clerical services. Providing these services in an effective and efficient manner will ensure that municipal operations are maintained in an effective and efficient manner.



Rogers Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jul 2010 - Mar 2013

  Answer calls professionally • Response to customer’s inquiries • Research required information using available resources • Handle and resolve customer complaints • Provide customers with product and service information • Enter customer information • Process orders, forms and applications • Identify and escalate priority issues • Route calls to appropriate source Answer calls professionally • Response to customer’s inquiries • Research required information using available resources • Handle and resolve customer complaints • Provide customers with product and service information • Enter customer information • Process orders, forms and applications • Identify and escalate priority issues • Route calls to appropriate source