Bunga Seroja

Business Partnership Support at PT Astra Auto Digital (SEVA)
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Contact Information
us****@****om
(386) 825-5501
Location
Indonesia, ID

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Bio

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Credentials

  • Data Analysis in Excel
    DataCamp
    Jul, 2023
    - Oct, 2024
  • Tingkatkan Produktivitas dengan Microsoft Excel
    Skill Academy
    Jul, 2021
    - Oct, 2024

Experience

  • PT Astra Auto Digital (Seva.id)
    • Indonesia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Partnership Support
      • Sep 2022 - Present

      - Responsible for ± 60 Toyota Branch over Sumatera-Java on WhatsApp Group - Administrative Support: Managing administrative tasks such as handling correspondence, and maintaining records or databases. - Reporting and Analysis: Collecting and analyzing data related to business operations, generating reports, and providing insights to support decision-making processes. - Collaboration and Communication: Facilitating effective communication and acting as a liaison to convey information, address concerns, and coordinate joint activities or projects. - Training and Documentation: Developing training materials and conducting training sessions to educate employees on processes, tools, and best practices. - Problem-solving and Troubleshooting: Assisting in resolving operational issues, identifying root causes, and proposing solutions to prevent recurrence. - Managed reimbursement cashback for ± 150 customer and sales incentives in every week. - Filling document according to the specified format Show less

  • Haistar
    • Indonesia
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Admin Store Operation
      • Dec 2021 - Jun 2022

      • Responsible for store operation of ± 40 clients • Monitoring all metrics related to e-commerce • Monitoring store operation activities to ensure they are always run well • Processing orders from marketplace to Warehouse Management System (WMS) • Respon to buyer chat (SLA 15 minutes) • Handle customer complaints on the marketplace (SLA 3 days) • Make sales reports to clients in excel form • Follow up issues related to clients • Verification and archive claim document from client to billing team Show less

  • Perpustakaan BPK RI
    • Jakarta Pusat, Jakarta Raya, Indonesia
    • Pustakawan
      • Jan 2020 - Feb 2020

      Job desc: • Completed processing more than 300 books until they are ready for use by users • Adding more than 300 new library resources data to the bibliography database (SLiMS) Job desc: • Completed processing more than 300 books until they are ready for use by users • Adding more than 300 new library resources data to the bibliography database (SLiMS)

Education

  • Universitas Islam Negeri Syarif Hidayatullah Jakarta
    Bachelor's degree, Library and Information Science
    2017 - 2021

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