Experience

Ipsos.Digital

• Romania
• Market Research
• 1 - 100 Employee

• Business Development Analyst

  • Jan 2022 - Present



Ipsos Interactive Services

• Romania
• Market Research
• 500 - 600 Employee

• Account Manager

  • Sep 2018 - Jan 2022

  • Serve as the lead point of contact for all customer account management matters• Build and maintain strong, long-lasting client relationships• Negotiate contracts and close agreements to maximize profits• Develop trusted adviser relationships with key accounts and customer stakeholders • Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Develop new business with new and existing clients and/or identify areas of improvement to meet sales quotas• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)• Prepare reports on data collected and manage client presentations Show less

• Expert Project Manager

  • Apr 2014 - Aug 2018

  * Managing a given portfolio of clients & online market research projects;* Collaborate closely with other departments involved in the project development and liaise with clients in all the phases of the project;* Liaise with the clients on methodology, analyzing issues and providing solutions or suggesting changes where needed;* Preparing the documentation for all projects, checking various conformity gaps and suggesting improvements;* Providing the customers with accurate final data for projects; Show less



360Insights

• Brasov County, Romania

• Supervisor

  • Apr 2011 - Oct 2017

  - Recruitment interviewers; - Elaborate materials for market research projects (instructions, quotas) and distribute to interviewers; - Training for the field team; - Supervising interviewers team to realize research projects (Focus groups and in-depth interviews, Mistery shopper, Door-to-door surveys, CLT, CATI); - Checking the questionnaires received from field team; - Filling field reports; - Deliver project in deadlines. - Recruitment interviewers; - Elaborate materials for market research projects (instructions, quotas) and distribute to interviewers; - Training for the field team; - Supervising interviewers team to realize research projects (Focus groups and in-depth interviews, Mistery shopper, Door-to-door surveys, CLT, CATI); - Checking the questionnaires received from field team; - Filling field reports; - Deliver project in deadlines.



brandBerryHUB

• Romania
• Market Research

• Survey Coordinator

  • Mar 2009 - Nov 2016



Ipsos

• France
• Market Research
• 700 & Above Employee

• Supervisor

  • Feb 2011 - Apr 2015

  - Resource management (human, financial and logistics) throughout the project; - Training and supervision of the project teams; - Coordinating the implementation of the market research projects (Mystery Shopper,Door-to-door surveys, CLT, B2B) conducted by the company on behalf of the Clients; - Strict compliance with the Company’s working procedures (activity reports, timesheets, working records); - Fieldwork Reports; - Checking the questionnaires received from field teams; - Tracking of the quality standards for project implementation and taking corrective measures when and where necessary to ensure the company standards. Show less



Ipsos (Synovate)

• Brasov, Covasna

• Market Research Interviewer

  • Jun 2006 - Feb 2011

  - Realize market research projects (Door-to-Door Survey, Mystery Shopping); - Responsible for data accuracy, respecting the project methodology and dead-lines - Realize market research projects (Door-to-Door Survey, Mystery Shopping); - Responsible for data accuracy, respecting the project methodology and dead-lines



IMAS Marketing si Sondaje

• Research Services
• 1 - 100 Employee

• Market Research Interviewer

  • May 2004 - Oct 2009

  - Realize market research projects (Door-to-Door Survey, CLT); - Responsible for data accuracy, respecting the project methodology and dead-lines - Realize market research projects (Door-to-Door Survey, CLT); - Responsible for data accuracy, respecting the project methodology and dead-lines