Bukola Adeyemi

Operations Associate at Comfy Living
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • Portuguese Full professional proficiency
  • English Native or bilingual proficiency
  • Yoruba Native or bilingual proficiency

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Bio

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Credentials

  • Product Masterclass : How to Build Digital Products
    Product School
    Oct, 2022
    - Oct, 2024
  • Product Management Accelerator
    Utiva
    May, 2022
    - Oct, 2024
  • Jobberman soft-skills training
    Jobberman Nigeria
    Oct, 2021
    - Oct, 2024
  • Product Management
    Side Hustle
    Oct, 2021
    - Oct, 2024

Experience

  • Comfy Living
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Operations Associate
      • May 2022 - Present

      • Managed relationships with clients through effective dispute resolution and timely communication, which in turn increased customer satisfaction and retention by 150%• Got promoted within the first 12 months due to strong performance and organizational impact• Organized work spreadsheet by constantly updating activity board and, this promoted accountability and increased productivity by 120%• Assisted in automating work processes which eliminated waste, saved time and increased efficiency Show less

    • Virtual Assistant
      • Apr 2021 - May 2022

      • Handled guest communication and increased customer satisfaction and retention by providing prompt responses to their inquiries.• Generated leads by conducting and analyzing market research • Managed the company’s calendar and email• Launched listings on Airbnb, Vrbo and Booking.com

  • Magikpens
    • United States
    • Business Content
    • 1 - 100 Employee
    • Associate Product Manager
      • Jun 2022 - Dec 2022

      •Oversaw the Customer support team to understand users’ pain points and improve users’ experience through the analysis of users’ feedback •Co-ordinated weekly stand-up meetings with developers and designers to review the product development which in turn aided the team's productivity and coordination •Performed thorough Market research to understand the Web 3 market and effectively communicated the product’s value proposition with the team •Managed communication with stakeholders and leadership to ensure the product aligned with company goals Show less

  • Lagos State University
    • Education Management
    • 700 & Above Employee
    • Graduate Assistant
      • Mar 2020 - Apr 2022

      •Taught students how to speak and write in the Portuguese Language • Assisted Senior lecturers in the department with various administrative tasks • Organized events to help undergraduates understand the global relevance of the Portuguese Language • Conducted research on the Afro-Brazilian society for better understanding of its dynamic. •Taught students how to speak and write in the Portuguese Language • Assisted Senior lecturers in the department with various administrative tasks • Organized events to help undergraduates understand the global relevance of the Portuguese Language • Conducted research on the Afro-Brazilian society for better understanding of its dynamic.

  • A Better Insurance
    • United States
    • Insurance
    • 1 - 100 Employee
    • Virtual Assistant
      • Sep 2020 - Feb 2021

      • Organized the team's report spreadsheet and Invoices which enforced accountability and increased the productivity of team members. • Converted leads into long-term clients by cold and warm calling them to market different insurance plans, then organized some Q&A sessions with clients which led to a $20,000 increase in the company's revenue • Generated best insurance quotes from Travelers, Still waters, Bristol west, Accord forms, and Guard • Organized the team's report spreadsheet and Invoices which enforced accountability and increased the productivity of team members. • Converted leads into long-term clients by cold and warm calling them to market different insurance plans, then organized some Q&A sessions with clients which led to a $20,000 increase in the company's revenue • Generated best insurance quotes from Travelers, Still waters, Bristol west, Accord forms, and Guard

Education

  • Obafemi Awolowo University
    Bachelor of Arts - BA, Portuguese Language and Literature
    2015 - 2020
  • Universidade Federal da Bahia
    Letras língua portuguesa
    2018 - 2019

Community

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