Bukky McGlynn
Chief Executive Officer at Gravesend Churches Housing Association (GCHA)- Claim this Profile
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Bio
Errol Williamson
When your manager is also a natural coach and thoughtful mentor you are on to a winner as I was when I worked with Bukky. I had the pleasure of working with Bukky at Hounslow Council during her leadership of the transformation of Corporate Services. I learnt a lot from Bukky’s ability to command a meeting and get even the most resistant people on board. Not matter how tense a meeting, Bukky always managed to ensure people left with a smile. As a team player and a leader, Bukky has my highest recommendation.
Carmel Millar, MSc, MA, MCIPD
Bukky McGlynn is a joy to work with and, quite simply, is the best line manager I have ever come across. Everyone wants to work in Bukky's teams because she dedicates herself to helping people grow and develop. Bukky is driven by her desire for excellence in customer service. She role models great leadership skills of listening, passion, hard work, encouraging others, celebrating success, grasping difficult issues and has a great sense of humour to boot.
Errol Williamson
When your manager is also a natural coach and thoughtful mentor you are on to a winner as I was when I worked with Bukky. I had the pleasure of working with Bukky at Hounslow Council during her leadership of the transformation of Corporate Services. I learnt a lot from Bukky’s ability to command a meeting and get even the most resistant people on board. Not matter how tense a meeting, Bukky always managed to ensure people left with a smile. As a team player and a leader, Bukky has my highest recommendation.
Carmel Millar, MSc, MA, MCIPD
Bukky McGlynn is a joy to work with and, quite simply, is the best line manager I have ever come across. Everyone wants to work in Bukky's teams because she dedicates herself to helping people grow and develop. Bukky is driven by her desire for excellence in customer service. She role models great leadership skills of listening, passion, hard work, encouraging others, celebrating success, grasping difficult issues and has a great sense of humour to boot.
Errol Williamson
When your manager is also a natural coach and thoughtful mentor you are on to a winner as I was when I worked with Bukky. I had the pleasure of working with Bukky at Hounslow Council during her leadership of the transformation of Corporate Services. I learnt a lot from Bukky’s ability to command a meeting and get even the most resistant people on board. Not matter how tense a meeting, Bukky always managed to ensure people left with a smile. As a team player and a leader, Bukky has my highest recommendation.
Carmel Millar, MSc, MA, MCIPD
Bukky McGlynn is a joy to work with and, quite simply, is the best line manager I have ever come across. Everyone wants to work in Bukky's teams because she dedicates herself to helping people grow and develop. Bukky is driven by her desire for excellence in customer service. She role models great leadership skills of listening, passion, hard work, encouraging others, celebrating success, grasping difficult issues and has a great sense of humour to boot.
Errol Williamson
When your manager is also a natural coach and thoughtful mentor you are on to a winner as I was when I worked with Bukky. I had the pleasure of working with Bukky at Hounslow Council during her leadership of the transformation of Corporate Services. I learnt a lot from Bukky’s ability to command a meeting and get even the most resistant people on board. Not matter how tense a meeting, Bukky always managed to ensure people left with a smile. As a team player and a leader, Bukky has my highest recommendation.
Carmel Millar, MSc, MA, MCIPD
Bukky McGlynn is a joy to work with and, quite simply, is the best line manager I have ever come across. Everyone wants to work in Bukky's teams because she dedicates herself to helping people grow and develop. Bukky is driven by her desire for excellence in customer service. She role models great leadership skills of listening, passion, hard work, encouraging others, celebrating success, grasping difficult issues and has a great sense of humour to boot.
Credentials
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Master of Business Administration (MBA)
Kingston University -
Shared Services Architect
Canterbury Christ Church University
Experience
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Gravesend Churches Housing Association (GCHA)
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United Kingdom
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Civic and Social Organizations
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1 - 100 Employee
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Chief Executive Officer
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Jul 2021 - Present
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Evolve Housing + Support
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United Kingdom
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Hospitality
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Board Member
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Jul 2020 - Mar 2022
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SW9 Community Housing
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Non-profit Organizations
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1 - 100 Employee
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Interim Head of Operations
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Mar 2021 - Jul 2021
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Housing Pathways
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United Kingdom
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Non-profit Organizations
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Chief Executive Officer
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Mar 2019 - Oct 2020
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Sapphire Independent Housing
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Operations Director
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Nov 2015 - Feb 2019
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London Borough of Hounslow
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United Kingdom
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Government Administration
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700 & Above Employee
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Head of Customer Relations
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Dec 2014 - Oct 2015
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Head of Corporate Services
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Feb 2013 - Dec 2014
Leading team of 70 multi skilled, multi disciplined professionals to deliver customer driven shared services through customer insight, collaboration and innovation
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Surrey County Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Customer Experience & Strategy Manager
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Apr 2009 - Jan 2013
Responsible for enhancing the customer's experience and developing long term customer strategies for Surrey's Shared Services Centre.
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Business Partner
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Oct 2007 - Apr 2009
Stakeholder Engagement lead for the award winning Shared Service Centre (SSC) which provides HR, Procurement and Finance services for Surrey County Council’s staff and residents
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Amicus Horizon
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United Kingdom
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Financial Services
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Quality & Services Manager
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Mar 2003 - Sep 2007
Customer service lead responsible for complaints management, performance reporting, defining service standards and delivering staff training Customer service lead responsible for complaints management, performance reporting, defining service standards and delivering staff training
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The Natural History Museum
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United Kingdom
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Museums, Historical Sites, and Zoos
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Service Development Manager
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Jun 1996 - Feb 2003
Customer Services Contract management Catering Facilities management Customer Services Contract management Catering Facilities management
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Education
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1997 - 1999
Kingston University
MBA, Business Administration -
2011 - 2011
Canterbury Christ Church University
Post Graduate Diploma, Shared Services -
1986 - 1990
Obafemi Awolowo University
BA, Philosophy
Community
