Experience

Smart Flour Foods

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Chief Operating Officer

  • Jun 2014 - Present

  • Oversight and accountability for Supply Chain, Sales & Marketing• 10x Revenue growth within 4-year timeframe ($1M to $10M)• Led Foodservice channel development including Product Development, Sales (direct & indirect), Marketing, and Supply Chain/Production Operations• Positioned the business for acquisition/exit

• VP Operations

  • Jan 2013 - Jun 2014

  • Led Supply Chain negotiations resulting in 30% COGS reduction• Successfully commercialized CPG product line into Natural and Conventional Grocery• Led transition from in-house production to co-manufacturing



SiteStuff, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Vice President, Sales and Operations

  • Sep 2008 - Sep 2012

  Daily operational oversight of multichannel, B2B e-commerce organization. Top line and profitability responsibility as well as single point of accountability for client satisfaction.• Redesigned new client implementations strategy/tactics resulting in 30% revenue increase from new accounts• Altered product bundle to improve profitability and wallet share- 30% increase in non-core, high margin products• Closed largest single client contract since 2002- Annual TCV of $60M

• Vice President, Operations

  • Sep 2007 - Sep 2008

  • Integrated sales support with category management resulting in resolution efficiency gains & reduced Total Cost to Service• Aligned all customer facing activities through CRM resulting in increased Net Promoter Score

• Vice President, Account Management

  • Dec 2006 - Sep 2007

  • Salesforce.com implementation team; drove to consultative sales approach• Re-engineered sales approach including value proposition, materials, presentations• Uncovered product functionality gaps resulting in new roadmap and increased client satisfaction

• Director, Account Management

  • Mar 2004 - Dec 2006

  • Direct oversight of all regional client, vendor and supplier relationships• Established model for customer training, supplier management• Assisted in New Client Sales resulting in numerous new client contracts

• Regional Account Manager

  • Sep 2002 - Mar 2004

  • Negotiated joint marketing programs• Represented Tier I sales opportunities

• National Accounts, Services Sales

  • Oct 2001 - Sep 2002

  • Contributed to value proposition creation• Executed sales initiatives pre-product launch


ConnectSouth Communications, Inc.
• Sales

  • 2000 - 2001