Experience

Limitlessli
• Outsourcing/Offshoring
• HR Recruiter

  • Apr 2021 - Present

ResultsCX
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Results Sales Associate

  • Feb 2020 - Apr 2021


TechLink Systems, Inc.

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Senior Technical Recruiter

  • Apr 2019 - Sep 2019

  Responsible for employment recruiting and making sure that the job openings are filled on time. This individual networks, cold calls and uses referrals to acquire viable job applicants. Recruitment specialists are responsible for screening, interviewing and placing employees. Responsible for employment recruiting and making sure that the job openings are filled on time. This individual networks, cold calls and uses referrals to acquire viable job applicants. Recruitment specialists are responsible for screening, interviewing and placing employees.



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• US Senior Recruiter I

  • May 2018 - Feb 2019

  Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. Conducted phone interviews to pre-screen candidates, verified their qualifications, availability and compensation requirements. Involved in recruiting passive candidates, through phone calls, emails, referrals, and general relationship-building. Involved in an end-to-end process of recruitment. Made recommendations on additional candidate pools and recruiting techniques after evaluating market conditions. Maintained proper documentation of the candidate's requirements. Conducted reference check and helped candidates to complete their onboarding tasks prior to the orientation date. Updated different tracker devices. Involved in updating the clients, hiring manager, partner-recruiter regarding the status of each and every candidate. Show less



Sitel

• Australia
• Telecommunications
• 200 - 300 Employee

• Healthcare Specialist

  • Sep 2017 - Feb 2018

  Managed a large amount of inbound and outbound calls. Handled customer complaints, provide appropriate solutions within the time limits; follow up to ensure resolution and direct them to the right health department if needed. Keep records of the customer interactions, processed annual enrollment including unspoken dates and filed documents. Provide accurate, valid and complete information by using the right method or tools. Assisted the participants in understanding their insurance coverage works and calculate and present copays. Provide necessary information regarding the facility's services and doctor's availability. Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sales Associate

  • Feb 2017 - Aug 2017

  Managed a large amount of inbound and outbound calls. Addressed customer complaints regarding mobile phones, plans, and technical broadband issues. Kept records of the customer interactions, processed basic troubleshooting on mobile phones and broadband. Processed credit card or voucher payments. Assisted the customer in understanding their bill. Escalated urgent complaints to SME's or team leaders when needed. Managed a large amount of inbound and outbound calls. Addressed customer complaints regarding mobile phones, plans, and technical broadband issues. Kept records of the customer interactions, processed basic troubleshooting on mobile phones and broadband. Processed credit card or voucher payments. Assisted the customer in understanding their bill. Escalated urgent complaints to SME's or team leaders when needed.



Staffhouse International Resources

• Philippines
• Staffing and Recruiting
• 100 - 200 Employee

• Recruitment Associate

  • Jan 2016 - Nov 2016

  Searched for talents, gives advertisements of the organization, interact with people so as to line-up the right person for the job. Conducted interviews as per client request. Arranged interview dates of the candidates approved by the client. Explained the job offers to the accepted candidates and kept the necessary records for filing. Endorsed the accepted offers to clients thru email and to the processing department.

• Receptionist

  • Jul 2014 - Jan 2016

  Handled front office task such as answering telephone calls and direct them to the right department if needed, assisted applicants to fill up their intended attendance sheets. Greet and assisted clients as soon as they arrived. Made travel arrangements and schedule meeting based on client's itineraries. Dealt with bookings via phone, e-mail or fax for hotel arrangements and office supplies. Monitored visitors and escorted them to their specific destinations. Or



Institute of Philippine Cooperative and Social Enterprise Development

• Internship

  • Nov 2013 - Mar 2014

  Responsible for conducting educational training and seminar to an organized group of farmers most especially at Balanga, Bataan Area. Training includes Basic Cooperative Principles and assisted projects of IPCSED with the support of the Swedish Cooperative. Responsible for conducting educational training and seminar to an organized group of farmers most especially at Balanga, Bataan Area. Training includes Basic Cooperative Principles and assisted projects of IPCSED with the support of the Swedish Cooperative.