Experience

Vendorpass

• United States
• Human Resources Services
• 1 - 100 Employee

• Operations Coordinator

  • Sep 2021 - Present



Tucows

• Canada
• IT Services and IT Consulting
• 400 - 500 Employee

• Customer Specialist

  • Oct 2017 - Present

  - Front line technical customer service : Answer telephone/email/chat/social media inquiries from customers to provide assistance with requests including, but not limited to, configuring cellular connections, billing inquiries, and troubleshooting technical issues -Addressed customer inquiries in a timely and accurate fashion to foster positive customer client relationships -Expert at communicating, and building rapport with customers to be able to translate technical knowledge into clear solutions to ensure high retention of customers’- Assisted team leads/supervisors with various projects focusing on creating the best customer service experience that can be offered Show less



Modis

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Coordinator

  • Mar 2021 - Sep 2021



Toronto Community Housing

• Government Administration
• 700 & Above Employee

• Business Operations Intern

  • Jun 2020 - Aug 2020



H&M

• Sweden
• Retail
• 700 & Above Employee

• sales

  • Oct 2013 - Nov 2017



NPower

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Npower Student

  • May 2017 - Sep 2017



Toronto Community Housing

• Government Administration
• 700 & Above Employee

• Senior Program Lead

  • May 2013 - Nov 2016

  Implementing community outreach activities to get youth involved and to build self-esteem activities such as sports. Cultivated a strong culture of academic and athletic excellence for youth Developed and implemented sports activities and recreational outings for 50 camp students Programmed weekly activity schedule and compiled weekly reports. Active living recreational programs including Rookie League, KickStart, After School Homework help Implementing community outreach activities to get youth involved and to build self-esteem activities such as sports. Cultivated a strong culture of academic and athletic excellence for youth Developed and implemented sports activities and recreational outings for 50 camp students Programmed weekly activity schedule and compiled weekly reports. Active living recreational programs including Rookie League, KickStart, After School Homework help