Experience

DentiMax

• United States
• Software Development
• 1 - 100 Employee

• Support Technician

  • Nov 2019 - Present

  - Supported dentists through x-ray technology, troubleshooting common issues - Worked with marketing team to create online web forms and establish their API server - Managed company website using Wordpress platform, and trained colleagues to become familiar with the platform - Developed document templates for official reports for the company - Supported dentists through x-ray technology, troubleshooting common issues - Worked with marketing team to create online web forms and establish their API server - Managed company website using Wordpress platform, and trained colleagues to become familiar with the platform - Developed document templates for official reports for the company



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Technical Support Representative

  • Nov 2017 - Feb 2019

  - Contracted to Technology Connection division of Wells Fargo, providing online support to internal employees of the bank - Worked with Application support and Hardware support - Gained extensive experience with Active Directory, advanced Application installation and configuration, VPN configuration, and Remote desktop assistance - Contracted to Technology Connection division of Wells Fargo, providing online support to internal employees of the bank - Worked with Application support and Hardware support - Gained extensive experience with Active Directory, advanced Application installation and configuration, VPN configuration, and Remote desktop assistance



Salt River Project

• United States
• Utilities
• 700 & Above Employee

• Data Analyst

  • Feb 2016 - Aug 2017

  - Reviewed and cataloged paper and electronic documents - Removed irrelevant electronic documents and digitized remaining physical records - Reviewed and cataloged paper and electronic documents - Removed irrelevant electronic documents and digitized remaining physical records



Okland Construction

• United States
• Construction
• 500 - 600 Employee

• Desktop Support Technician

  • Aug 2014 - Jan 2015

  - Resolved technical problems for clients both on and off site - Assisted in setup of business networks and servers - Worked exclusively with Windows OS, focusing on data recovery and system maintenance - Resolved technical problems for clients both on and off site - Assisted in setup of business networks and servers - Worked exclusively with Windows OS, focusing on data recovery and system maintenance