Experience

Travel Nation

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Senior Travel Consultant

  • Feb 2017 - Present

  I currently work as a Senior Round the World Travel Consultant, putting together intricate multi-stop flight itineraries with the Galileo GDS booking system and booking everything from backpacker tours to luxury tailor-made holidays. I am responsible for my own individual customers throughout the lifetime of their bookings - even whilst they are on the road. It is a heavily commission-based role which demands a constant re-juggling of priorities from hour to hour of every working day. I currently work as a Senior Round the World Travel Consultant, putting together intricate multi-stop flight itineraries with the Galileo GDS booking system and booking everything from backpacker tours to luxury tailor-made holidays. I am responsible for my own individual customers throughout the lifetime of their bookings - even whilst they are on the road. It is a heavily commission-based role which demands a constant re-juggling of priorities from hour to hour of every working day.



Freelance

• Wherever I lay my backpack

• Freelance Copywriter and Content Creator

  • Sep 2013 - Present

  For the past 3.5 years, I have been using my travel industry knowledge to come up with creative, inspirational content solutions for travel-related businesses, from articles to infographics to animated video and social media campaigns. For me, content is about being authentic. It should reinforce your company values and engage not just your customer but your staff and industry partners. It’s a platform for sharing, so it needs to be interesting, relevant and most definitely fun! I love this stuff. And I'm good at it. I’ve managed 20 PPC campaigns, built a Facebook following of over 8,000 from scratch and arranged all kinds of partnership campaigns with tourist boards, airlines, and publications such as Wanderlust and the National Geographic. Show less



Rickshaw Travel

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Senior Manager - Marketing and Sales

  • Sep 2011 - Oct 2013

  In my role as Senior Manager, I was responsible for managing the marketing strategy and team as well as creating and delivering strategy to drive the whole company forward. I used skills from team management to company and departmental strategy, forecasting and budgeting, costs analysis, profit and loss, staff planning and recruitment. In terms of online marketing, I was accountable for the strategy and implementation of our PPC and other paid advertising, on-page and off-page SEO, social media strategy, web content, copywriting, and a little bit of PR on the side. I took sole responsibility for the marketing budget and was the driving force behind the brand identity of the company. Rickshaw is all about putting people first, so a huge part of my role was inspiring the team in creative ways and making sure that it was consistently a great place to work. It's a brilliant company and I enjoyed my time there immensely.... but it's time for a new challenge! Show less

• Senior Digital Marketing Specialist

  • Jan 2008 - Sep 2011

  I built and now manage online marketing campaigns for 15 destination travel websites. I manage PPC campaigns with Google, MSN and Yahoo. I am responsible for overseeing the SEO for each destination website and I train all employees in on-page SEO and link building techniques. I negotiate online advertising with national and international websites, design online display banners in Photoshop and organise relevant affiliate marketing. I track all marketing via Google Analytics and I am responsible for managing the marketing budget. Over the past year, I have halved the PPC costs of the company and increased organic traffic by over 20%, while sales and overall visitor numbers have continued to rise. Show less

• Senior Country Specialist

  • Jan 2008 - Jan 2009

  In this role I prepared several destination websites for launch, including South Africa, India, and Nepal. I sold trips to these destinations myself as well as interviewing and training new travel specialists. I helped to supervised product issues and developments, dealt with complaints and negotiated with local suppliers.



Travel Nation

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Digital Marketing Specialist

  • 2010 - 2010

  I am currently on secondment at Travel Nation, an independent round the world flights expert based in Brighton. I manage the PPC, advise on site content addition, co-ordinate on-page SEO and organise link building efforts for the website. I am currently on secondment at Travel Nation, an independent round the world flights expert based in Brighton. I manage the PPC, advise on site content addition, co-ordinate on-page SEO and organise link building efforts for the website.



Travel Butlers

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• South Africa Travel Specialist

  • 2006 - 2007

  Designing and selling tailor-made self-drive safari holidays to South Africa and Namibia for an internet-based tour operator. Organising all details of each trip, recommending destinations, producing promotional material and updating the website, and maintaining strong relationships with properties, car hire companies, and inbound tour operators. Designing and selling tailor-made self-drive safari holidays to South Africa and Namibia for an internet-based tour operator. Organising all details of each trip, recommending destinations, producing promotional material and updating the website, and maintaining strong relationships with properties, car hire companies, and inbound tour operators.



Brighton University

• Administration and Research Assistant

  • Sep 2004 - Sep 2005

  Personally designing and overseeing the implementation of a database to house/locate student data. Organising the historical documentation of the Sport and Education Department into a coherent archival collection. Personally designing and overseeing the implementation of a database to house/locate student data. Organising the historical documentation of the Sport and Education Department into a coherent archival collection.



East Magazine Eastbourne

• Contributor/Proofreader

  • Jan 2004 - Sep 2005

  Part-time feature writing and proofreading for the monthly publication of Eastbourne's listings magazine. January 2004 and October Part-time feature writing and proofreading for the monthly publication of Eastbourne's listings magazine. January 2004 and October



Eastbourne Language and Activities Centre Eastbourne

• English Teacher, Tour Leader and Activities Assistant

  • Jul 2001 - Sep 2001

  Teaching English as a foreign language to children between the ages of 13 and 18, to teach sports, and to lead tours to London on the weekends. Teaching English as a foreign language to children between the ages of 13 and 18, to teach sports, and to lead tours to London on the weekends.