Program Manager - OVC Initiative

• Jan 2020 - Present

-Manage the Polyvictimization Initiative, including directing strategy with 5 demonstration sites, research teams, consultants, and the Alliance.-Conduct quarterly and semi-annual grant reporting for OVC and manage GANs, budget modifications, time-task model modifications, etc. through JustGrants and PMT.-Develop technical assistance products for other grantees through literature reviews and qualitative and quantitative research in coordination with the University of Oklahoma.-Conduct community and agency needs assessment with 5 demonstration sites; draft consulting reports that have resulted in large-scale changes to Family Justice Centers.-Develop and conduct ongoing trainings for victim service providers.

Program Coordinator

• Feb 2019 - Jan 2020

The Alliance is one of the DOJ's leading social change organizations focused on creating innovative, collaborative, and trauma-informed approaches to meet the needs of survivors of domestic violence, sexual assault, child abuse, elder abuse, and human trafficking. -Draft consulting reports for District Attorneys, County Commissioners, and multi-disciplinary teams of medical, civil legal, victim witness advocacy, mental health, child advocacy, and human services professionals in the process of developing co-located Family Justice/Multi-Agency Centers.-Draft project narratives, memorandums of understanding, monitoring and evaluation plans, and logic models for $800k-1m+ Office on Violence Against Women and Office for Victims of Crime grants.-Provide specialized targeted technical assistance (TTA) to open and developing FJ/MA Centers.-Provide specialized TTA to implementation sites for OVC's Polyvictimization Demonstration Initiative.

Program Assistant

• Oct 2018 - Feb 2019

Case Management Intern

• Jun 2017 - Jan 2018

• Co-facilitated domestic violence support groups alongside resident psychologist, using trauma-informed recovery model and interactive materials. • Managed the crisis line and provided counseling, shelter screenings, legal referrals, and emergency shelter referrals. • Shadowed the supervising case manager; observed and learned following procedures: shelter and house safety protocols, EPO and TRO guidelines and procedures, trauma-informed case management, client-specific interactions and boundaries, shelter placement and exit protocols. • Created 25 page reference document of every domestic violence agency in California, with information including capacity, intake procedures, layouts of family and single spaces, and program duration. • Maintained database of all crisis line logs and shelter screenings.

Server

• Feb 2017 - Jan 2018

• Managed guest dining experience by seating, taking orders, expediting food and drinks, and managing payments via Aloha—while anticipating guest needs and up-selling house cocktails. • Singlehandedly served 20+ tables and two private rooms, frequently selling $3,000+ per night as the bar’s only server. • Managed guest dining experience by seating, taking orders, expediting food and drinks, and managing payments via Aloha—while anticipating guest needs and up-selling house cocktails. • Singlehandedly served 20+ tables and two private rooms, frequently selling $3,000+ per night as the bar’s only server.

Office Operations Coordinator

• Aug 2016 - Mar 2017

• Coordinated space and office organization; purchased and managed supplies and equipment - negotiated with vendors. • Provided administrative support, including scheduling meetings, travel arrangements (domestic and international), reporting expenses, and handling all facilities related matters. • Planned and produced company events, including agenda, logistics, catering menus, venue selection, set-up and break-down. • Managed office calendar, conference room reservations, and event coordination for OSV hosted conferences. • Assisted Accounting, HR, and IT departments.

Hospitality Coordinator

• May 2014 - Jun 2016

• Responsible for: managing, recording and purchasing inventory; coordinating with caterers, tour managers, stage managers, and vendors; and supervising and executing food, beverage, laundry and miscellaneous services for Green Rooms and backstage areas. • Received personal recognition by internationally touring artists for superior guest service and hospitality. • Spearheaded the Hospitality Department’s management of the Mondavi Center’s increasingly renowned Uncorked events. • Maintained and exceeded artist contract expectations for every performance.

Server

• Jul 2015 - Mar 2016

• Oversaw guest dining experience—greeting and seating, expediting food and drinks, and managing payments via POS system—while successfully anticipating guest needs and up-selling specials, desserts, and house cocktails. • Responsible for inventory of keg fridge, wine cellar, and liquor shelves. • Completed competitive bar training; poured beer, poured wine, and mixed basic cocktails. • Assisted in hiring and training new employees. • Oversaw guest dining experience—greeting and seating, expediting food and drinks, and managing payments via POS system—while successfully anticipating guest needs and up-selling specials, desserts, and house cocktails. • Responsible for inventory of keg fridge, wine cellar, and liquor shelves. • Completed competitive bar training; poured beer, poured wine, and mixed basic cocktails. • Assisted in hiring and training new employees.

BOH

• Sep 2012 - Jan 2014

• Student employee at the largest non-profit, student-run, locally and fair-trade sourced restaurant in the U.S. • Prepared, cooked, and baked full entrees while providing friendly and attentive counter service to customers during breakfast and lunch rush hours. • Student employee at the largest non-profit, student-run, locally and fair-trade sourced restaurant in the U.S. • Prepared, cooked, and baked full entrees while providing friendly and attentive counter service to customers during breakfast and lunch rush hours.

Sales Associate

• Mar 2009 - Sep 2010

• Consistently upsold specials, referrals, and customer membership upgrades each week. • Assisted in hiring and training new employees. • Consistently upsold specials, referrals, and customer membership upgrades each week. • Assisted in hiring and training new employees.