Experience

Native Shoes

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Wholesale Account Coordinator

  • Jul 2022 - Present

• Sales and Customer Coordinator

  • Jul 2021 - Jul 2022

  - Seeking prospective clients - Discerning and seizing opportunities within established business partnerships across the USA- Reviewing in-house and competitors' sales figures to gauge performance- Devising evidence-based marketing frameworks in collaboration with coworkers- Receiving, verifying and processing orders by phone and email and checking the orders have the correct prices, discounts, and product numbers- Creating sales orders and purchase orders for clients- Manipulating and summarizing data to present to Financial departments



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Client Services

  • Jul 2020 - Jul 2021

  - Assisted clients with transactions through a seamless and friendly experience - Sold over $2000 of product per work day, to a maximum of $4000 - Recruited 2+ new clients per week for online personalized styling appointments through Personal Book software - Maintained client relationships through correspondence via text message, email, phone, and event hosting - Demonstrated expertise in CRM and computer technologies used in the store environment such as Zoho, Microsoft Excel, and POS softwares - Defused customer situations and providing resolutions in a timely and effective manner - Ensured the security and privacy of customer information through education, compliance and resolution of issues



Native Shoes

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Keyholder and Sales Associate

  • Jul 2019 - Jul 2020

  - Prepared daily, weekly, and monthly sales and product reports as required by upper management - Assisted sales associates in periods of high customer volume - Supervised the cleaning and delivery staff and overseeing them outside of business hours - Identified problems with working conditions and reported them to management - Performed product demonstrations to customers - Assumed managerial responsibilities in the event of management absentees - Responded to emails and phone calls periodically



OAK + FORT

• Canada
• Retail
• 200 - 300 Employee

• Fashion Design Intern

  • Apr 2020 - Jun 2020

  - Created presentations for staff meetings as upper management saw necessary Designed creative materials for buying meetings regarding raw material - Worked with management to create programs to improve store experiences for both customers and staff members - Utilized computer skills to fulfill various duties assigned from Buying, Design, and Operations managers - Created presentations for staff meetings as upper management saw necessary Designed creative materials for buying meetings regarding raw material - Worked with management to create programs to improve store experiences for both customers and staff members - Utilized computer skills to fulfill various duties assigned from Buying, Design, and Operations managers