Experience

Pasadena Convention Center

• United States
• 1 - 100 Employee

• Event services supervisor

  • Jan 2023 - Present

  Ensured all three buildings in which events will be held (internal & external) are set up in a timely manner with the correct furniture, equipment and catering stations, as stipulate by client. • Assured all equipment is correctly positioned; in good working order in an impeccable well maintained condition. • Greeted and briefed in a friendly professional manner and that ensured that clients are supported throughout their event including last minute changes. • Monitored standard operating procedures, work methods, and consistent high quality standards. • Guaranteed that team members adhere to standard operating procedures in the delivery of service. • Reported feedback from customers and clients and to actively make efforts to address any issues, seeking to identify continuous improvement opportunities. • Perform audits and complete checklists on a regular basis in areas of maintenance identification and inventory control. • Supervised the crew, patrons and equipment while fixing any issues that arise during event. • Conducted strategy and safety plans for upcoming events. • Ensured a safe environment for concert or event patrons, and employees. • Served as a link between Event Manager and staff by handling questions, enforcing venue and Event Services policies, and helping resolve work-related problems. Show less



SoFi Stadium and Hollywood Park

• United States
• Spectator Sports
• 300 - 400 Employee

• Event Operations Lead

  • Jul 2020 - Aug 2023

  Drove vision, strategy, and tactical execution of all events. Lead team projects during stadium opening and provide leadership, direction, and support to team members. Assisted Coordinators with event planning for LA Chargers, LA Rams, Concerts, and other miscellaneous events. Assist Gameday Vendors with setup and breakdown of booth. • Managed and developed a strategic plan of action to ensure that the cost of events remains under a pre-determined budget. • Communicated effectively by actively listening to clients’ needs to make recommendations based on their needs and requirements. • Facilitated hands-on training and development to staff to significantly enhance performance. • Developed and implemented new process improvement initiatives while monitoring team productivity, which drove efficiency and reduced workflow errors. • Synchronized all necessary departments to ensure all setups and activities were executed timely. Show less



AEG Presents

• Entertainment Providers
• 700 & Above Employee

• Event Operations

  • Nov 2015 - Aug 2023

  Drove vision, strategy, and tactical execution of all events. Lead team projects during stadium opening and provide leadership, direction, and support to team members. Assisted Coordinators with event planning for LA Clippers, LA Lakers, LA Kings, LA Sparks, Concerts, and other miscellaneous events. Assist Gameday Vendors with setup and breakdown of booth. • Managed and developed a strategic plan of action to ensure that the cost of events remains under a pre-determined budget. • Communicated effectively by actively listening to clients’ needs to make recommendations based on their needs and requirements. • Facilitated hands-on training and development to staff to significantly enhance performance. • Developed and implemented new process improvement initiatives while monitoring team productivity, which drove efficiency and reduced workflow errors. • Synchronized all necessary departments to ensure all setups and activities were executed timely. Show less



JF HILLEBRAND LOGISTICS AB

• Sweden
• 1 - 100 Employee

• Warehouse Supervisor/Driver Lead

  • Jan 2022 - Sep 2022

  Assigned work to warehouse workers, tracked productivity of work and ensured all work was complete on a daily basis Worked closely with management to recognize and develop or correct operational problems and or issues Provided leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviors Provided recommendations on process improvement and assists in implementation Provided supervision and labor to perform warehousing and stock management Continued to develop the training and development department to show continuous improvement and organizational effectiveness Participates in process-improvements activities, providing input to develop/document procedures Show less



Freelance

• VIP Experience Production Crew

  • Aug 2021 - Aug 2021

  Performed the load-in (installation) and load-out of design elements and props Performed labor related to installation of custom environments Assisted with 3rd party vendor operations as needed Assisted the VIP Decor team and Lighting team as needed Followed detailed drawings to install planned design elements Performed basic carpentry and painting tasks Repairs maintain, and organize VIP assets Assisted with assembly and dismantle of various stage equipment Used various hand and power tools and material handling equipment Communicate project updates and details of the event to crew leads Comply with company and state safety regulations Operate and maintain work areas in a safe, clean manner Project a professional image by working steadily, being a team player and being responsible for personal actions Safely operate various types of utility vehicles and heavy equipment providing appropriate certification Follow all safety, corporate and department policies Follow written and verbal instructions from department management Assist with emergency and unscheduled repairs Diagnose and assess issues, replace or repair parts, test and make adjustments as needed Detect faulty operations, defective material and report to crew leads Perform all other duties and special projects as assigned or needed Show less