Experience

SpruceID

• United States
• Software Development
• 1 - 100 Employee

• Technical Success Manager

  • Dec 2023 - Present



Thankful

• Ai Strategy Manager

  • May 2022 - Aug 2023

  Los Angeles, California, United States

• Deployment Manager

  • Feb 2022 - May 2022

  Los Angeles, California, United States

• Customer Success Manager

  • May 2021 - Feb 2022

  Los Angeles, California, United States



PatientPop, a Tebra company

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Senior Integration Specialist - TechOps

  • Feb 2021 - Jun 2021

  Santa Monica, California, United States

• Integration Specialist - Tech Ops

  • Mar 2020 - Feb 2021

  Santa Monica, California, United States



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Technical Specialist

  • Jan 2019 - Mar 2020

  San Jose, California -Develop strong and positive relationships with customers. -Maintain composure and customer focus when troubleshooting and solving issues. -Provide multiple solutions for customers coming in to Apple retail stores for product selection and technical support. -Support a team by providing feedback, knowledge, and collaboration.



Northern Califonia Volleyball Association

• Tournament Director

  • Nov 2014 - Mar 2019

  Northern California -Tournament Director responsible for managing all aspects of the tournament, evaluating and diffusing problems in real-time to ensure the event runs smoothly. -Oversee the NCVA tournament retail store -Customer service for hundreds of individuals, coaches, players, and parents at each event -Responsible for pre and post tournament logistics



SWAT (Summer Winter Action Tours)

• United States
• Advertising Services
• 100 - 200 Employee

• Marketing Intern

  • Jan 2018 - Dec 2018

  San Jose, California -Build brand and trip awareness for SWAT Spring Break Trips at SJSU campus -Communicate between multiple on campus groups and facilitate sales