Experience

Sofar Ocean

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Voyage Analyst

  • Sep 2023 - Present

  As a Voyage Analyst I monitor and analyze large ship performance for voyages sailed all around the world. As a Voyage Analyst I monitor and analyze large ship performance for voyages sailed all around the world.



StormGeo

• Norway
• Information Services
• 200 - 300 Employee

• End of Voyage Analyst / Internal Auditor Team Lead

  • May 2018 - Aug 2023

  • Quality check and review complete voyage track for all missing/incorrect data and incoming messages• Compare and update client records• Evaluate Charter Party Agreements for compliance• Complete and review End Of Voyage reports to evaluate vessel’s performance throughout voyage • Provide the End Of Voyage reports to the vessel operators• User Interface testing of internal products an provide continual feedback on suggested enhancements and troubleshooting• Internal Audit Team Lead - Manage small team of internal auditors to audit internal processes for ISO 9001-2015 Standard. Complete multipole cross company audits and making suggestions for improvement and identifying non-conformancies Show less

• Fleet Information Technician

  • Aug 2016 - May 2018

  • Monitor and process incoming messages from clients and masters with position and weather data• Quality control incoming data while correcting for errors and obtaining missing information form masters• Setup new voyage routes ensuring client and vessel details are accurate• Monitor current voyages for possibly dangerous situations and escalating as necessary• Project Testing of Neptune (module 1) to ensure accuracy, usability, and provide suggestions for new enhancements• Complete new hire training for new employees Show less

• Meteorologist

  • Dec 2014 - Aug 2016

  • Provide weather data analysis including Frontal Analysis and High/Low position tracking.• Monitor weather parameter display within on Bon Voyage program.• Provide Customer Support and Troubleshooting for Bon Voyage program on board vessels and on-shore office support. • Monitor Tropical Storms and ensure tracks and weather forecasts are correctly displayed in Bon Voyage.• Assist in new hire training for new employees



Emergency University

• United States
• Strategic Management Services
• 1 - 100 Employee

• Lead Scheduler

  • Jul 2013 - Nov 2014

  • Facilitate the scheduling of over 200 instructor led CPR & AED classes per month between our national clients and the instructors at various client locations, dates, and times • Organize file system for all classes including contracts, rosters, and evaluations for all classes • Manage the generation and aquisition of contracts between Emergency University (EU) and instructors • Aquire new instructors by creating partnerships between EU and existing local training centers, while developing better relationships with existing instructors • Provide customer service and sales support for over the phone inquiries on our products, systems, and trainings to individuals and to Fortune 500 clients Show less



KOMO TV

• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Weather Internship

  • Nov 2012 - Jun 2013

  • Analyze forecast information and compile forecasts for broadcast • Sequence scenes for green-screen in a coherent order to clearly communicate current and future weather information • Design new graphics for display in shows to highlight interesting or unique information • Occasionally write forecasts for publication on the news’s weather website. Published roughly 10 articles • Learn to quickly complete forecasts in an accurate and efficient timeframe to meet the news room deadlines Show less



Harana Productions

• Renton, WA

• Assistant Director

  • Jun 2012 - Apr 2013

  • Work with director Johnny Mahinay to create and manage day-to-day production logistics. • Assist in compilation of shooting schedules and production organization. • Manage contracts and agreements between the Production Company and assets (video, audio, locations). • Work with Director to meet any additional needs he may have to allow him to focus on artistic endeavors. • Assist in development of a working budget to manage expenses for film projects. • Work with director Johnny Mahinay to create and manage day-to-day production logistics. • Assist in compilation of shooting schedules and production organization. • Manage contracts and agreements between the Production Company and assets (video, audio, locations). • Work with Director to meet any additional needs he may have to allow him to focus on artistic endeavors. • Assist in development of a working budget to manage expenses for film projects.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Data Analyst/Customer Contracts

  • Apr 2010 - Jun 2011

  • Process the implementation and tracking of Large Business to Business contracts between AT&T and its business customers • Review contracts for accuracy and compliance. • Developed extensive knowledge of current and expired offers that change often and quickly while maintaining accuracy of contract details. • Assist in development tools via SharePoint to track implementation and processing, diving down the time taken to implement contracts. • Assist in development of incentive payments trackers to provide more accountability and accuracy in credit payments. • Process incentive payments to large business customers based on contract language and by running subscriber reports. • Manage implementation of Small-Business and Puerto Rico special offers. • Data analyst on Blackberry/iPhone parity project. Show less



Seattle Church of Christ - Volunteer

• Seattle, WA

• Stage Director/Event Planner

  • 2008 - 2011

  • Work with event producer to develop the schedule and presentation of stage worship for a 3-day conference. • During event, manage performer schedule, stage set up, sound and lighting to the second for successful presentation • Events consist of multiple stage set-ups with several musical acts, and performances. • Take responsibility of the events successful running during the event so that producer was able to be a performer during the event • Assist in coordinating greenroom set up with event caterer. • Other events included Christmas Concerts at Seattle Church of Christ, as well as coordinating several rehearsals for each event. Show less



Volunteer

• Seattle, WA

• Production Assistant

  • 2010 - 2010

  • Manage contracts and disclosure agreements while on set between producers and talent. • Performed minor Assistant Director jobs when the need arose during shooting. • Assist in shot set up and scene presentation including Lighting, Sound, and Acting • Manage contracts and disclosure agreements while on set between producers and talent. • Performed minor Assistant Director jobs when the need arose during shooting. • Assist in shot set up and scene presentation including Lighting, Sound, and Acting



Self Employeed

• Seatte, WA

• Stage Director

  • 2010 - 2010

  • Work with event’s lead performer to develop the presentation of a concert featuring multiple performers, incl. American Idol runner-up Blake Lewis. • During event, manage performer schedule, stage set up, sound and lighting to the second for successful presentation • Take responsibility of the events successful running during the event so that producer was able to be a performer as well. • Work with event’s lead performer to develop the presentation of a concert featuring multiple performers, incl. American Idol runner-up Blake Lewis. • During event, manage performer schedule, stage set up, sound and lighting to the second for successful presentation • Take responsibility of the events successful running during the event so that producer was able to be a performer as well.



Flex

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Tier 1/Tier 2 Technician

  • May 2008 - Jun 2009

  • Wireless phone technician in a retail store. • Provided hands on, customer facing support to customers with technical hardware and software issues with their wireless hand sets and other wireless products. • Issues included not connecting to wireless network, power management, network quality, software. • Provided other general customer service operations including billing and payment resolution, rate plan education and support. • Actively sold wireless products and services to customers in a sales support role. • Educated customer of products and services based on needs after discovering customer needs, as well as up-selling of other services and device accessories. • Tracked sales goals and managed inventory for use of replacement devices. • Provided coaching for newly hired technicians. • Managed wide array of systems and tools with multitasking to provide best support. Show less



Cascadia College

• United States
• Education Administration Programs
• 100 - 200 Employee

• Student Worker

  • Feb 2006 - Jun 2007

  • Office support within the Student Learning Department. Provided primary assistant role to the Administrative Assistant to the VP of Student Learning. Secondary support for Dean of Student Learning. • Managed multiple filing and record keeping systems. • Maintained department fiscal records. Event/Presentation set up and planning. • Front desk/Reception/Student Liaison. • Office duties included record keeping and minutes taking for Global Human Rights Alliance Committee. Researched national and regional curriculums of other higher education institutions and gathered materials to help make decisions for adding new academic programs to college campus curriculum. • Provided editing support for 2007 Accreditation Self Study Report. • Managed project to standardize course syllabi throughout the college (still in practice). Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Business End User Care Rep 1

  • Sep 2004 - Dec 2005

  • General Customer and Business End User Care support in a call center environment. • Provided support to business customers and customers with business associations on their accounts. • Managed customer accounts provided resolution to customer problems including technical phone malfunctions and troubleshooting, billing and payment resolution, and general customer information. • Performance measured by call resolution standards, handle times, and adherence to policy and scheduling. • Provided new hire support training during first several weeks of a new hire class. Show less