Experience

TriSource

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Desktop Support Specialist

  • Mar 2021 - Present



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Desktop Support Specialist

  • May 2021 - Present

  • Managed and Led the deployment of over 1000 PC’s during Win 7 to Win 10 migration.• Provided excellent customer service in a in a fast-paced white glove environment• Imaged new PC’s leveraging MDT, SCCM, Altiris, Symantec Ghost, etc.• Configured devices following detailed check list, installed all required software and drivers. • Created image restore files used to migrate user profiles to newly imaged PC’s• Strong troubleshooting skills in both a Windows 7/10 environment• Provided Tier 2 technical support for onsite deployment team• Resolved hardware and software issues related to installs.• Performed hardware wipe to ensure PHI was scrubbed from all equipment before prepping for salvage• Created spreadsheet to track salvage inventory• Coordinated salvage pick up from multiple job sites • Updated inventory records in our client’s proprietary asset management database to reflect deployment • Proficient in MS Office 365



Lansdowne Resort

• United States
• Hospitality
• 1 - 100 Employee

• Cook I- PM Supervisor

  • Jun 2013 - Jan 2017

  Prepared meals per order•Prep large amounts of food (up to 500) for restaurant and banquet hall•Consistently cooked from scratch•Maintained a clean work environment•Practiced proper food safety and handling Prepared meals per order•Prep large amounts of food (up to 500) for restaurant and banquet hall•Consistently cooked from scratch•Maintained a clean work environment•Practiced proper food safety and handling



Washington Plaza Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Shipping & Receiving Manager

  • Dec 2014 - Jan 2016

  Responsible for checking and accepting daily orders for entire hotel•Perform daily inventory and order supplies as needed within budget•Manage and maintain an organized storeroom•Interact with purveyor company’s representatives •Provide excellent one on one service with hotel guest•Work with fellow employees to maintain safe work environment Responsible for checking and accepting daily orders for entire hotel•Perform daily inventory and order supplies as needed within budget•Manage and maintain an organized storeroom•Interact with purveyor company’s representatives •Provide excellent one on one service with hotel guest•Work with fellow employees to maintain safe work environment



Parallel Wine Bistro

• Sous Chef

  • Sep 2011 - Feb 2013

  Consistently cooking high quality food from scratch •Preformed inventory, invoice and check signatures•Participated in menu preparation and execution•Created specialty items for special functions•Created and executed brunch menu a la carte and buffet•Prepared for up to 100+ daily and 200+ for parties Consistently cooking high quality food from scratch •Preformed inventory, invoice and check signatures•Participated in menu preparation and execution•Created specialty items for special functions•Created and executed brunch menu a la carte and buffet•Prepared for up to 100+ daily and 200+ for parties



Westin Dulles Hotel

• Cook II

  • Feb 2010 - Jul 2011

  Consistently cooking from scratch•Maintain a clean work environment•Produce food for 100+ daily•Prepare food for banquets of 350 +•Produce various dessert for restaurant and banquets•Practice Italian cuisine Consistently cooking from scratch•Maintain a clean work environment•Produce food for 100+ daily•Prepare food for banquets of 350 +•Produce various dessert for restaurant and banquets•Practice Italian cuisine