Experience

Evangeline Downs Racetrack & Casino
• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee
• Accounting Specialist

  • Jul 2017 - Present

DEXCOMM Communication Services
• Telecommunications
• 1 - 100 Employee
• Customer Service Representative

  • Feb 2017 - Jul 2017

Boomtown Casino & Hotel New Orleans
• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee
• Director of Hotel Operations

  • Jul 2016 - Nov 2016


Best Western Landmark French Quarter

• United States
• Hospitality

• General Manager

  • Nov 2005 - Jul 2016

  Promoted to General Manager in 2009 from AGM. Oversaw full renovation of 78 rooms out 102 rooms. Increased both occupancy and rate during this time. Created budget and consistently met or exceeded financial goals. Responsible for day to day operations of a 102 French Quarter Historical property. Hiring and training of employees and supervisors in all departments. Responsible for meeting all budget guidelines from Occupancy projections to expenses. Promoted to General Manager in 2009 from AGM. Oversaw full renovation of 78 rooms out 102 rooms. Increased both occupancy and rate during this time. Created budget and consistently met or exceeded financial goals. Responsible for day to day operations of a 102 French Quarter Historical property. Hiring and training of employees and supervisors in all departments. Responsible for meeting all budget guidelines from Occupancy projections to expenses.



Hyatt Regency

• United States
• Hospitality

• Front Office Manager/Asst. Revenue Manager/Housekeeping Supervisor

  • Sep 1996 - Nov 2005

  Front Office Manager for a 1184 room convention hotel, responsible for a staff of 20 including assistant managers and supervisors. Responsible for staffing, maintaining payroll forecasts and customer satisfaction. Experience in Reservations and Revenue Management as well as housekeeping. Hotel closed due to Hurricane Katrina. Front Office Manager for a 1184 room convention hotel, responsible for a staff of 20 including assistant managers and supervisors. Responsible for staffing, maintaining payroll forecasts and customer satisfaction. Experience in Reservations and Revenue Management as well as housekeeping. Hotel closed due to Hurricane Katrina.