Experience

Majestic Care

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Vice President of Clinical Operations

  • May 2019 - Present

  Directs all aspects of clinical operations to high-growth care teams across multiple regions in Indiana, Ohio, Kentucky, and Michigan for the entire Majestic Care Management organization. Responsible for daily oversight of 32 skilled nursing facilities and 5 assisted living communities within the organization. Monitor, analyze, and prepare annual department budgeting, as well as developing, implementing, and evaluating all clinical processes and procedures in accordance with federal, state, and local ordinances/laws, and company best practices.Facilitate and collaborate with cross functional teams to develop and implement focused quality improvement initiatives.Responsible for leadership and development of 20 clinical consultants including: Regional Nurse Managers, Reimbursement Support Specialists, Registered Dietitians, and Licensed Social Workers. Interpret Medicare, Medicaid, AHCA, IHCA, and CMS rules and regulations with incorporation into company policies and procedures.



American Senior Communities

• Hospitals and Health Care
• 700 & Above Employee

• Executive Director

  • May 2014 - May 2019

  Daily oversight of 99 bed skilled nursing/rehab facility.Directed and coordinated between managers, team members, patients, and vendors for a team approach in providing exceptional care while also ensuring both clinical and financial success. Utilized multiple HRIS/office systems to leverage and create reports and metrics for improved financial growth, and identification and correction of negative trends.Collaborate with local agencies and hospitals to build positive, results-driven relationships through education, branding, and cooperation for improved clinical and census outcomes.Lead business development by implementing aggressive marketing and census development approach resulting in improved profit, occupancy, and successful completion of state audits.Responsible for development and implementation of new company policies, procedures, and best practices.Establish innovative work flows to deliver the highest quality of patient care while lowering business costs but still increasing outcomes and efficiency of each department.Streamlined hiring and training processes to decrease agency usage and decrease facility attrition.Obtained positive fiscal outcomes and 5 years of deficiency free surveys.Voted Number 1 in company employee satisfaction (2015, 2016, 2017) and Number 2 in 2018. Recognized as national “Best in Class” for Customer Satisfaction from 2015-2018.Work closely with the Accountable Care Organization to develop standards and benchmarks used for all preferred partners. Serve on multiple committees and coalitions within the community, state and national level. AHCA Bronze and Silver Quality Award Winner.

• Director of Nursing Services, RN

  • Jun 2008 - May 2014

  Responsible for managing daily needs of 190+ residents' while treating residents to promote optimal physical, emotional, and mental needs through resident advocacy.Management of nursing department and coordinating direct care roles and staffing within 199 bed LTC/SNF nursing facility.Collaborate with physicians and other care team members to promote the highest quality of patient care.Provide up to date regulatory and compliance policies while implementing current policies, laws, and regulations. Responsible for supervision, hiring, onboarding, and training of all Nurse and Nurse Assistant staff to promote the best culture within the facility.Conduct and monitor monthly in-service education to ensure all current healthcare policies are being followed, as well as state and federal compliance. Report and correct any occurrences required to state agencies and carry out efficient and accurate investigations as needed.Developed and implemented new wound care, orthopedics and CHF programs.