Bryan W. M.

Solutions Architect at castLabs
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Credentials

  • Google IT Support Professional Certificate
    Coursera Course Certificates
    Mar, 2021
    - Oct, 2024
  • Using Python to Interact with the Operating System
    Coursera Course Certificates
    May, 2020
    - Oct, 2024
  • Google Cloud
    Skillsoft
    Dec, 2019
    - Oct, 2024
  • Group Facilitation Methods
    ICA Associates Inc.
    Jun, 2017
    - Oct, 2024
  • Creating an Open-Source Encoding Pipeline
    Streaming Media
    May, 2017
    - Oct, 2024
  • DRM Workflows: Protected Content
    Streaming Media
    May, 2017
    - Oct, 2024
  • Akamai Media Delivery Certified Administrator
    Akamai Technologies
    Apr, 2017
    - Oct, 2024
  • Amazon Web Services Cloud Practitioner
    Amazon Web Services (AWS)
    Feb, 2020
    - Oct, 2024
  • Amazon Web Services Certification
    Brainbench
    Jan, 2020
    - Oct, 2024

Experience

  • castLabs
    • Germany
    • Software Development
    • 1 - 100 Employee
    • Solutions Architect
      • Oct 2021 - Present

      Consulting with clients for content playback, protection, and processing. Providing workflow consulting that includes DRM (Apple FPS, Google Widevine, Microsoft PlayReady) and Watermarking. Leveraging partners such as AWS with Media Services: https://aws.amazon.com/media-services/. Consulting with clients for content playback, protection, and processing. Providing workflow consulting that includes DRM (Apple FPS, Google Widevine, Microsoft PlayReady) and Watermarking. Leveraging partners such as AWS with Media Services: https://aws.amazon.com/media-services/.

  • CBC
    • Guatemala
    • Food and Beverage Services
    • 700 & Above Employee
    • Solutions Engineer / Senior Developer
      • Jul 2017 - Sep 2021

      Work directly with vendors, such as AWS, AWS Elemental, Google Cloud, IBM Watson Cloud, Akamai CDN, Microsoft Azure, Fastly (Fast.ly Inc.), and Comcast (MPX thePlatform).• Reduced friction of content producer’s time to delivery 75% by leveraging workflow automation and active monitoring of content delivery infrastructure as well as playback systems.• Decreased troubleshooting request email communication with Slack channels and Postman code / log snippet sharing with vendors by debugging and troubleshooting issues efficiently, leading to lower resolution times by up to 90%.• Leveraged encoding platforms Elemental (Both AWS Elemental Cloud and On-Prem), Digital Rapids, FFmpeg, Wowza Media Server, and Adobe Flash Media Live Encoder for live streaming and VOD, saving hundreds of thousands per month on outsourced delivery vs. in house systems.• Worked in partnership with Google DAI (Digital Ad Insertion) technology and Just in Time Packaging (JITP), leveraging Google Ad Manager, Akamai, and AWS, producing maximum returns during high viewership via increased ad revenue and saving money only encoding base streams until requested.• Scripted with FFmpeg, Bash, and PHP, deploying on-demand VOD transcoding resources quickly during high resource utilization periods or when prototyping.• Introduced team to container (Docker) development environments for cross platform application development standardization between Apple and Windows clients, enabling standards across all of development platforms, reducing platform specific bug and test related failures.• Continued learning and training: workshops and training. Pursuing AWS Certified SysOps Admin (AWS) and Certified Kubernetes Administrator (Linux Foundation) Show less

    • Senior Analyst
      • Jun 2015 - Jul 2017

      Ensured all operational issues were responded to, triaged, resolved, escalated, and documented.• Delivered speech to text into video concept from winning idea accelerator pitch for Radio Canada. Leveraged AI from IBM Cloud for speech to text processing of audio content in order to show 100% of audiences when videos are silent while on mobile devices or social media platforms that allow autoplay.• Supported day to day content delivery for breaking news and other daily media content from MPX thePlatform CMS, for VOD and Web Live Broadcast events, minimizing outage delivery impact.• Leveraged open source FFmpeg encoder to inexpensively audit and refresh legacy Content Management System (CMS) media that would otherwise not be viewable on certain delivery platforms, 600,000+ media items converted from legacy flash to mp4 container, eliminating need for lowering capacity of day to day encoding resources. Show less

  • Rogers Communications
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Technical Operations Engineer
      • Dec 2010 - Jun 2015

      • Worked in a team environment with video on demand (VOD) and Live digital video transcoding as well as live streaming with digital rights management (DRM) deployed • Strong technical resource manager for successful datacentre migration project • Project coordination for consistent playback function of mobile, desktop, over the top (OTT) VOD and live streaming • Validation and workflow media publishing to multiple content distribution networks (CDN) • Tasked with the successful remote management and troubleshooting issues of servers, content workflows and services in datacentres • Work with vendors to integrate systems with existing infrastructure • Virtual machine (VM) optimization for video quality assurance (QC) •Backend support of Rogers’ hardware device IPTV set top boxes and video stream content (STB) Show less

  • NBC Universal
    • United States
    • Legal Services
    • 1 - 100 Employee
    • Technical Support Team Lead DMD Operations
      • Jan 2010 - Dec 2010

      Team Leader of L1 and L2 support team for NBC's Digital Media Delivery support group in Toronto. • Managed workforce planning, scheduling and hiring of technical staff • Led root cause analysis meeting with directors and report on trending metrics • Designated Team Leader of level 1 and level 2 support for a diverse portfolio of custom/commercial products • Transcoded, published and distributed digital media content for NBC properties such as HULU and NBC.com Team Leader of L1 and L2 support team for NBC's Digital Media Delivery support group in Toronto. • Managed workforce planning, scheduling and hiring of technical staff • Led root cause analysis meeting with directors and report on trending metrics • Designated Team Leader of level 1 and level 2 support for a diverse portfolio of custom/commercial products • Transcoded, published and distributed digital media content for NBC properties such as HULU and NBC.com

  • Navantis
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist
      • 2007 - Jan 2010

      Operations support for NBC's Digital Media Delivery support group in Toronto. • Troubleshoot satellite data communications for Journalists around the world sending digital media • Level 1 Operations support for NBC’s Digital Media Delivery support group • Triaged and reported on outages with publishing workflows Operations support for NBC's Digital Media Delivery support group in Toronto. • Troubleshoot satellite data communications for Journalists around the world sending digital media • Level 1 Operations support for NBC’s Digital Media Delivery support group • Triaged and reported on outages with publishing workflows

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