Experience

Socal Premier Marketing, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Operations Manager

  • Jan 2018 - Present

  Evaluated upcoming program plans to forecast expected resource needs.Conducted performance reviews each quarter, offering praise and recommendations for improvement.Implemented policies and standard operating procedures for continuous improvement.Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.Spearheaded quality control measures to minimize downtime and propel sales.



West Coast Seafood

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Distribution Manager

  • Sep 2015 - Dec 2018

  Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.Monitored and maintained high level of on-time delivery reliability service and performance.Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.Managed quality assurance program including on site evaluations, internal audits and customer surveys.Resolved conflicts and negotiated agreements between parties in order to reach mutually beneficial solutions to disagreements and clarify misunderstandings.