Experience

Tackle.io

• United States
• Software Development
• 100 - 200 Employee

• Partner Success Manager

  • Mar 2020 - Present

  Enterprise partner success manager unlocking hypervisor (AWS, Google, Microsoft) incentives and enhancing partner deal effectiveness, leading to top tier partners capturing 100M+ quarterly. • Strategized and executed technical process changes, leading to a 20% reduction in time to win opportunities. • Leverage Tableau and Power BI to convert intricate business data into engaging visual narratives, applied in Director-level MBRs and Fiscal Year reviews. • Serve as both a partner… Show more Enterprise partner success manager unlocking hypervisor (AWS, Google, Microsoft) incentives and enhancing partner deal effectiveness, leading to top tier partners capturing 100M+ quarterly. • Strategized and executed technical process changes, leading to a 20% reduction in time to win opportunities. • Leverage Tableau and Power BI to convert intricate business data into engaging visual narratives, applied in Director-level MBRs and Fiscal Year reviews. • Serve as both a partner extension to the hypervisor and a translator for customers, simplifying the Co-Sell process and ensuring seamless collaboration. Promoted from Sr. Strategic Service Architect, where I provided Hypervisor SaaS/VM/Automation architectural expertise, ongoing support for key stakeholder listing strategies, and long-term enablement for partner field sales and sales ops teams across 150+ customers. • Revitalized a malfunctioning virtualization process, implementing critical fixes and enhancements that transformed it into a market-ready service with the potential to generate over $1 million in annual revenue. Show less



Amazon Web Services (AWS)

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Accounts Manager

  • Sep 2018 - Mar 2020

  Greater Seattle Area • Assist in the vetting of SaaS, CloudFormation, Container and Server products, including ingestion into the AWS platform, testing and policy evaluation, quality and usability review. • Deliver timely, accurate, and professional operational support to Amazon’s ISV customers deploying applications on the AWS Marketplace • Process, triage, and track seller submissions and product requests, communicating directly with sellers, business development managers, and stakeholders • Review… Show more • Assist in the vetting of SaaS, CloudFormation, Container and Server products, including ingestion into the AWS platform, testing and policy evaluation, quality and usability review. • Deliver timely, accurate, and professional operational support to Amazon’s ISV customers deploying applications on the AWS Marketplace • Process, triage, and track seller submissions and product requests, communicating directly with sellers, business development managers, and stakeholders • Review end-user feedback and investigate possible product issues, including engaging with AWS Customer Service and sellers. • Contribute to improved catalog quality through metadata and software reviews. • Managed AWS Marketplace MCO tasks related to launching large scale instance type deployments, which involved multi-team deployments across organization. Show less



Amazon Lab126

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Information Technology Support Engineer

  • May 2016 - Sep 2018

  Sunnyvale, California • Provide hands-on hardware, software and remote support for customer software on Linux, Windows, and Mac systems. • Support networking and local server resources for multiple sites and multiple businesses. • Manage technical projects through the complete project life cycle, and assist with technical integration to support multiple site launches and expansions. • Assist with developing department wide automation to reduce human input and potential human error for technical tasks.



Avere Systems

• United States
• Software Development
• 1 - 100 Employee

• Consultant

  • May 2011 - Dec 2017



Vera Whole Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• IT Service Analyst

  • Aug 2015 - Apr 2016



Mt Baker Vapor LLC

• United States
• Consumer Goods
• 1 - 100 Employee

• Solutions Architect

  • Nov 2013 - Aug 2015

  Technical Project Manager and technical integration leader for leading E-commerce company in its industry. • Spearheaded and implemented improvements across multiple technical teams utilizing measurable value add in software development, hardware deployment, multi-level troubleshooting and hybrid cloud infrastructure optimization. • Used business data analytics to identify areas of improvement needing budget to impliment value driven solutions, leading to 7% increase in annual revenue… Show more Technical Project Manager and technical integration leader for leading E-commerce company in its industry. • Spearheaded and implemented improvements across multiple technical teams utilizing measurable value add in software development, hardware deployment, multi-level troubleshooting and hybrid cloud infrastructure optimization. • Used business data analytics to identify areas of improvement needing budget to impliment value driven solutions, leading to 7% increase in annual revenue and 15% decrease in machine automation lines of code to improve response time by 20%. • Produced C-Level data visualization utilizing Tableau to tell the correct story and capture stakeholder buy in for future company improvements. Show less



DreamWorks Animation

• United States
• Animation and Post-production
• 700 & Above Employee

• Asset Management

  • Sep 2013 - Nov 2013

  1400A Seaport way, Readwood City,CA Assisted the Digital Operations team with first-line of support for employees and company infastructure. • Owned software kick-starts for new company applications, while optimizing set-up/configuration of hardware resources. • Managed technical projects reaching to all technical tiers of Corporate IT in Redwood City HQ. • Solved employee and corporate issues swiftly through JIRA utilization and automation.