Experience

Supply Dynamics

• United States
• Software Development
• 1 - 100 Employee

• Digital Supply Chain Business Development Mgr.

  • May 2022 - Present

  Responsible for overseeing the implementation of business objectives aligning with the company’s sales, marketing and business development goals, while extending the company’s global reach through expert discovery and exploration of new and untapped business opportunities and relationships. Manage both our existing sales pipeline and the development of new business. Research business industries to and create new opportunities expanding business by developing proposals and presentations that create and nurture partnerships.  Manage proposal response processes, including detailed RFI/RFP requirements, content creation, and coordinating inputs from various department sources  Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics  Conduct market research, establish pricing, liaison for major clients and stakeholders, while developing and implementing marketing campaigns About Supply Dynamics: Providing secure, visibility and analytics software solutions for multi-tier supply chains called SDX and specializes in item-level mapping, supply chain illumination below the Tier 1 supplier, and Supply Chain Risk Management. Show less



Macy's

• United States
• Retail
• 700 & Above Employee

• Sr. Mgr., Quality Assurance

  • Jan 2018 - May 2022

  Oversee an evaluation team charged with establishing and managing quality metrics for the Colleague Support Center (call center), Leave of Absence, Accommodations, Solutions-In-Store, and Talent Recruitment Operations used for coaching, training, process improvement, calibration, and staffing level strategies. Additional responsibilities include managing the department’s $750K discretionary budget.  Evaluation Team improvements led to a 43% productivity gain by reducing evaluation times from 23 minutes to 13 allowing for addition case management Quality Assurance helped raise overall Customer Service and Quality scores by 6.7% while individual categories improved up to 68.0%  Call Abandon Rates reduced by 94.3%, Avg. Speed to Answer reduced by 94.4%, and Average Handle Times reduced by 41.3% Show less

• Sr. Mgr., Continuous Improvement

  • May 2015 - Jan 2018

  Recruited for an executive assignment to join Human Resources’ restructuring team and served in a variety of roles supporting process design, policy review, implementation, and launch. Secondary role included Real Estate location planning, financial analysis, facilities build out, associate relocation, and MST project management assignments. Compensation and Payroll Process Lead - documenting, mapping, analyzing and redesigning processes (including staffing levels) with business owners  HR Facilities Project Lead - designing floor plans, layouts, developing employee technology profiles & requirements, and department relocations for multiple office locations Policy Lead – Led a team reviewing, consolidating, and communizing policies between business units (Macy’s, Bloomingdale’s, and Bluemercury) and states. Show less

• Sr. Buyer: Indirect Product & Professional Services

  • Sep 2006 - May 2015

  Hired to streamline and concentrate procurement processes as Macy’s began to centralize operations. At that time, there were 11 divisions each with their own redundancy. Once product sourcing was managed, I was asked to change focus and pursue sourcing professional services, which had never been sourced by anyone other than business owners. Managed various sourcing decks ranging between $50M – $85M, and each annual project averaged 17.5% savings, while 93% of all programs were new to the department Programs included: Packaging (major categories being Corrugate, Tape, Peanuts, & Bubble Wrap), CCTV, EAS Tags, Carpet, Air filters Professional Services: Temp Employment, Tax (WATC, LEED, Unemployment Services, and Incentive Consulting), Fraud, Background Checks, Data Breach Preparedness, Debt Collection, Travel (Air, Hotel, Car Rental) Show less



FCA Fiat Chrysler Automobiles

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• MOPAR Logistics Buyer Specialist

  • Jan 2005 - May 2006

  Designed and sourced an $82M Dedicated Delivery Supply (DDS) networks for 23 North American Mopar Parts Distribution Centers. Assisted with daily troubleshooting and solution implementation reducing delivery wait times and increasing customer satisfaction. Worked with cross-functional team members to analyze Mopar’s business operations, compile reports, and conduct monthly presentations to a group led by a Mopar Executive Vice President Principal. Mopar DDS networks ship over 45M parts annually, and greater than 10K SKU’s Developed and maintained operation’s and logistics’ scorecard metrics for a $301M MOPAR supply-chain network Managed DDS budget – approving and maintaining invoicing Maintained a 10.6% annualized DDS sourcing savings rate Show less

• Mgr. Transportation Claims and Safety

  • Jan 2003 - Jan 2005

  Progressed to oversee all facets of inbound transportation claims processing, Transportation Safety Administration (TSA) regulation requirements, and recovery of related financial services totaling an average of $8.4M annually. Appointed to champion Chrysler’s first Safety Committee to strictly address hazardous logistical concerns. A five-ton fork lift crashing through the middle of a trailer during receiving was the catalyst for creating the committee. Started a cross-functional department Logistics Safety Committee consisting of (purchasing, production, logistics, and scheduling to provide credibility, and served as Chairman. The team reduced safety related incidents involving trailers within Chrysler facilities by 43% within the first year of being assembled. Co-chaired the Automotive Industry Action Group (AIAG) leading the revision of the M-6 Optimum Shipping and Receiving Systems Handbook. The AIAG M-6 consisted of 4 automotive OEM’s (GM, Ford, Chrysler, & Toyota) and 30 tier-one material suppliers. This book was responsible for providing standardized logistical practices within the automotive industry. Show less

• Buyer of Chassis Systems

  • Jan 2002 - Jan 2003

  Advanced to manage a $140M parts inventory deck by sourcing tier-one material suppliers capable of providing standard parts and fasteners at favorable pricing while maintaining quality standards. Worked closely with design engineers to ensure supplier conformity with company production standards and materials criteria. Realized 10.3% average annualized cost savings while increasing contracts with small businesses and minority owned companies by 125%.

• Material Control Supervisor

  • Jan 2001 - Dec 2001

  Transitioned to an assembly plant for the second half of the Procurement & Supply training program. It focused on the timely delivery of production parts to assembly lines through effective operational leadership of a 12-member team.

• Material Control Supervisor

  • May 2000 - Dec 2000

  Selected from a national group of candidates to participate in Chrysler’s Procurement & Supply accelerated management training program. The program included rotational assignments in Scheduling, Parts Follow-up, and Production Material Control – in both Press Room and Assembly areas – as well as Shipping and Receiving operations for multiple plants. Played a key role during the coordination of a $20 M launch of an Automated Storage and Retrieval System Managed multiple 20+ teams while in Press Room and Assembly assignments Show less