Experience

Office of the State Inspector General

• Security and Investigations
• 1 - 100 Employee

• Helpdesk

  • Feb 2016 - Present



Andrews Air Force Base

• N/A

• IT Specialist

  • Jul 2013 - Present



AvalonBay Communities

• United States
• Real Estate
• 700 & Above Employee

• Desktop Support

  • Aug 2012 - Present

   Image A minimum of 5 computers a week for newly hired employees of the company  Update over 150 computer to lotus notes version 5.3 for VP’’s and CO’s of the company  Replaced a series of videos cards so that employees can obtain dual monitor quality  Put in a new hard drive for over 15 computers and also upgraded 20 computers for 8 GB of RAM  Image A minimum of 5 computers a week for newly hired employees of the company  Update over 150 computer to lotus notes version 5.3 for VP’’s and CO’s of the company  Replaced a series of videos cards so that employees can obtain dual monitor quality  Put in a new hard drive for over 15 computers and also upgraded 20 computers for 8 GB of RAM



Smithsonian Institution

• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• IT Specialist

  • Oct 2013 - Jun 2015



Year Up

• United States
• Non-profit Organizations
• 700 & Above Employee

• Student

  • Feb 2012 - Oct 2012

• Student

  • 2012 - 2012

  I have learned how to better understand the the components and operating systems of your basic computer. And also learned how to greatly improve my professional skills in an more professional setting



Filenes Basement

• 5300 Wisconsin Ave NW

• Retail Associate

  • Jun 2006 - Aug 2008

  Dealt with customers’ complaints and concerns, reported any serious discrepancies and problems to supervisor Interacted with customers to get a better idea of their style, sell merchandise, and answer and questions and or concerns Reloaded and stocked inventory at the end of the store day and attached price tags to merchandise Organized store after hours, kept the store clean, and staying up to date with special promotions Dealt with customers’ complaints and concerns, reported any serious discrepancies and problems to supervisor Interacted with customers to get a better idea of their style, sell merchandise, and answer and questions and or concerns Reloaded and stocked inventory at the end of the store day and attached price tags to merchandise Organized store after hours, kept the store clean, and staying up to date with special promotions