Experience

Hipstr Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Outbound Sales Manager

  • Mar 2022 - Present

  As a Sales Lead, Aside from assisting client with different roles as a Virtual assistant like setting meeting, responding to email and ensuring all leads are being cater, I also do outbound call providing assistance to customer's who are interested in the company's service As a Sales Lead, Aside from assisting client with different roles as a Virtual assistant like setting meeting, responding to email and ensuring all leads are being cater, I also do outbound call providing assistance to customer's who are interested in the company's service



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Product Trainer

  • Jul 2016 - Sep 2022

  I started as a customer Service Agent even though I was already a previous supervisor from a different BPO company, and worked myself up as a coaching assistant who manager small team of new hire to ensure that they are getting a support that they need when on boarding and endorsing them to the production team. My last position was a Trainer that ensure to provide the class or trainees the proper training to different areas from tools, to processes, to soft skills needed to ensure that they are ready to be the best customer service agent. Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Supervisor

  • Feb 2010 - Jul 2016