Experience

Herbally Yours Inc.

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Warehouse Manager

  • Mar 2012 - Present

  Implemented inventory control and accountability thereby eliminating unnecessary purchases and improving efficiency by approximately 10%. Linked items in both warehouses to BatchMaster to address issues related to accountability and workforce inefficiency. I utilized existing inventory codes to structure bottles and caps in numerical order thereby significantly reducing unnecessary expenditures and labor costs. Re-negotiated LTL, ground and air rates to reduce expenditures by 8%, and acted as a liaison between the customer and freight companies to enhance accuracy and coordination. I began a pallet exchange program with a local customer thereby reducing costs by approximately 15%. Show less



Prisma Graphics

• Phoenix, Az

• Manager, Fulfillment and Shipping and Receiving

  • Nov 2011 - Mar 2012

  Designed and implemented incoming material verification processes as well as shipping and receiving procedures for postal and fulfillment jobs. Lead and implemented ideas from continuous improvement meetings to ensure the most efficient processes were utilized and recognized by everyone. Manage product identification procedures, quantity verifications and movement throughout the appropriate department. Review postal documentation and delivery items for accuracy while also providing responses to CSR inquiries on job status, fulfillment orders, product availability and fulfillment timelines. Show less



Pride Printing

• United States
• Printing Services
• 1 - 100 Employee

• Production and Client Services Manager

  • Jun 1998 - Jan 2010

  Senior Leadership Client Support Specialist Assisted in planning and leading company growth from 6-employees to 50 employees and generated $12 million in annual revenue. Designed and implemented production and distribution processes, which exceeded customer/project expectations and maximized profits. Implemented inventory control processes, quality control processes and managed material, supply chain and vendor requirements. Provided leadership and structure to employees in order to create a positive, productive environment. Increased fulfillment revenues from $500,000 to $1.8 million. Show less



Prudential Overall Supply

• Account Manager

  • Jul 1995 - Jun 1998

  Utilized cycle time reduction principles and garment usage data analysis to successfully implement district wide cost reduction program. Achieved Customer Retention Rate Goal and led team to enhance quality of customer service. Designed and implemented an inventory control plan to maintain account integrity and control lost charges. Generated new business to meet goals for weekly revenue. Re-routed certain delivery schedules to maximize fuel consumption and efficiency. Reviewed route tags and implemented changes to ensure accurate transfer of customer information. Show less



Quorum International

• Staffing and Recruiting
• 1 - 100 Employee

• Customer Liaison

  • Jan 1993 - May 1995

  Customer Liaison/Distributor Policy Administration High-volume customer/client interface for an international multi-level marketing company. Involved in problem solving intervention including account services, state, federal and international regulatory issues and business projections. Established and enforced corporate policies and procedures, investigation and resolution of ethics issues, and identification and prioritization of potential compliance problems. Customer Liaison/Distributor Policy Administration High-volume customer/client interface for an international multi-level marketing company. Involved in problem solving intervention including account services, state, federal and international regulatory issues and business projections. Established and enforced corporate policies and procedures, investigation and resolution of ethics issues, and identification and prioritization of potential compliance problems.



MOTOROLA

• Public Affairs Representative

  • Jan 1992 - Jan 1993

  Researched, developed and implemented a community out reach program that included a speaker’s bureau, employee volunteer program, plant tours, philanthropic activities, environmental awareness and education. Researched, developed and implemented a community out reach program that included a speaker’s bureau, employee volunteer program, plant tours, philanthropic activities, environmental awareness and education.