Product Manager

• Mar 2022 - Present

Product Development/Business Analyst

• Dec 2017 - Feb 2022

I am building products that will shift telcos to operate differently in the new era through partnership.I am responsible for gather and understand business needs, market demands and drive short/long-term business products/services roadmap planning and product life-cycle management with collaboration with business/sales and alignment with technology.I ensure excellent customer experience for products/services launched by conducting customer journey, user centric design, usability/acceptance tests, and operational efficiencies after launch. Show less

Technical Project Manager

• May 2011 - Dec 2017

I was responsible for digitizing the traditional voice call in Digi network to drive cost efficiency and customer satisfaction. I lead project teams to drive project delivery for Digi IMS VoLTE & VoWifi solution and Digi network modernization.I collaborate with cross functional team and vendor ensuring new Digi VoLTE & VoWifi products / services rollout with excellent customer experience.

Corporate Account Manager

• Apr 2010 - May 2011

Promote & sell full range of IT products & services (one-stop solution) to large corporate accounts as well as cultivate both new and existing accounts, identifying their potential, needs & requirement and providing solutions. Promote & sell full range of IT products & services (one-stop solution) to large corporate accounts as well as cultivate both new and existing accounts, identifying their potential, needs & requirement and providing solutions.

Network Engineer

• Oct 2008 - Mar 2010

I was responsible for U Mobile Core Network design and planning based on understanding and analyze the business planning requirement and aligned with business ambition. I planned, justify and propose network design best practices and present to the management. Represent U Mobile to meet with Telco partners to collaborate future POI (Point of Integration) to drive cost saving and network efficiency. I was responsible for U Mobile Core Network design and planning based on understanding and analyze the business planning requirement and aligned with business ambition. I planned, justify and propose network design best practices and present to the management. Represent U Mobile to meet with Telco partners to collaborate future POI (Point of Integration) to drive cost saving and network efficiency.

Product Manager

• Jun 2008 - Oct 2008

I was responsible for Huawei Core Product Marketing and execute sales strategies to achieve sales goals, by analyzed customer’s problems/needs and proposed technical workshops and presentations. I was responsible for Huawei Core Product Marketing and execute sales strategies to achieve sales goals, by analyzed customer’s problems/needs and proposed technical workshops and presentations.